Experience

Allbritten, The Barefoot Plumber

• United States
• Construction
• 1 - 100 Employee

• Human Resources Manager

  • Oct 2022 - Present

   Oversee the day-to-day activities of the HR Operations  Optimal employee experience  Develop and implement HR policies and procedures that align with the organization's goals and objectives  Manage employee relations and provide guidance and support to managers and employees on HR-related issues  Oversee the performance management process and ensure that employees receive regular feedback and coaching to enhance their performance  Manage the compensation and benefits… Show more  Oversee the day-to-day activities of the HR Operations  Optimal employee experience  Develop and implement HR policies and procedures that align with the organization's goals and objectives  Manage employee relations and provide guidance and support to managers and employees on HR-related issues  Oversee the performance management process and ensure that employees receive regular feedback and coaching to enhance their performance  Manage the compensation and benefits programs, including salary structures, bonus programs, and health and welfare benefits  Ensure compliance with federal, state, and local employment laws and regulations  Oversee the HRIS system and ensure data accuracy and integrity  Monitor and analyze HR metrics and provide regular reports to senior management on HR operations and trends  Manage HR projects and initiatives as assigned Show less  Oversee the day-to-day activities of the HR Operations  Optimal employee experience  Develop and implement HR policies and procedures that align with the organization's goals and objectives  Manage employee relations and provide guidance and support to managers and employees on HR-related issues  Oversee the performance management process and ensure that employees receive regular feedback and coaching to enhance their performance  Manage the compensation and benefits… Show more  Oversee the day-to-day activities of the HR Operations  Optimal employee experience  Develop and implement HR policies and procedures that align with the organization's goals and objectives  Manage employee relations and provide guidance and support to managers and employees on HR-related issues  Oversee the performance management process and ensure that employees receive regular feedback and coaching to enhance their performance  Manage the compensation and benefits programs, including salary structures, bonus programs, and health and welfare benefits  Ensure compliance with federal, state, and local employment laws and regulations  Oversee the HRIS system and ensure data accuracy and integrity  Monitor and analyze HR metrics and provide regular reports to senior management on HR operations and trends  Manage HR projects and initiatives as assigned Show less



AmeriPride Services

• United States
• Textile Manufacturing
• 500 - 600 Employee

• Customer Administration Manager

  • Dec 2019 - Oct 2022

• Customer Service Manager

  • Aug 2017 - Nov 2019

  o Maintaining/Managing 5 route with 300+ customer o Accounts Receivables o Review/Maintain financial statements for customers and running reports o Meets weekly with team to assess customer retention efforts or issues that arise o Problem solving: anticipate and react to service issues in a timely an effective manner o Building/Maintaining Revenue – daily revenue- $11,000 - $18,000, monthly revenue- $220,000+, for 2018 year revenue $2.6M o Building customer… Show more o Maintaining/Managing 5 route with 300+ customer o Accounts Receivables o Review/Maintain financial statements for customers and running reports o Meets weekly with team to assess customer retention efforts or issues that arise o Problem solving: anticipate and react to service issues in a timely an effective manner o Building/Maintaining Revenue – daily revenue- $11,000 - $18,000, monthly revenue- $220,000+, for 2018 year revenue $2.6M o Building customer relationship o Safety o Actively ensures that all safety training and compliance programs are being followed by all service employees in their area of responsibility o Ensure daily and weekly fleet inspections/audits/reviews in a timely manner; file all required reports and documentation as needed o Investigate and report on all accidents, or incidents, within 24 hours or notification o Ensures all safety records and documentation are completed in a timely manner o Maintain and support corporate financial and service standards o Team Staffing and Development o Builds and maintain relationships with CSR team and extended service team o Effectively evaluate, coach, and develop CSR’s sales and service skills and techniques for meeting sales and service goals o Motivate and develop team performance in accordance with company goals and values. o Responsible for the execution and the timely and effective completion of customer service training programs for my team. o Ensure that all new hire training programs are effectively utilized and implemented for new employees o Ensure that Company policies and all applicable laws for recruitment and interviewing are followed o Full cycle of recruiting – posting, phone interview, in person interviews, testing, and hiring



Aramark Uniform Services

• United States
• Facilities Services
• 700 & Above Employee

• Customer Administration Manager

  • Dec 2019 - Oct 2022

  - Human Resources o On site HR responsibilities: Implement new administration procedures and forms as directed by the Group Processor, HR management and Finance o Maintain online and physical employee files, DOT, OSHA, and other H/R compliant record keeping as directed o Excessive Recruiting, New Hires, and Onboarding (Background Checks and I-9/ E-Verify) o HRIS Data: UltiPro, SAP, Oracle, - Customer Administrative Support o Interact with employees in a professional and… Show more - Human Resources o On site HR responsibilities: Implement new administration procedures and forms as directed by the Group Processor, HR management and Finance o Maintain online and physical employee files, DOT, OSHA, and other H/R compliant record keeping as directed o Excessive Recruiting, New Hires, and Onboarding (Background Checks and I-9/ E-Verify) o HRIS Data: UltiPro, SAP, Oracle, - Customer Administrative Support o Interact with employees in a professional and pleasant manner to answer administrative questions related to policies and procedures, and/or distribute work related documents, materials, and information o Day-to-day efficient operations of branch as a customer administrator o Accurately input all payroll related data necessary to process and meet firm deadline including but not limited to new hires, terminations, salary changes, manager changes, address changes into MyWorkLife, Obtain approval for timecards/discrepancies in KRONOS o Generating reports for accounting, human resources, and other departments as needed - Compensation & Payroll Support o On site Payroll responsibilities: Support the Payroll Group Processor in the processing of payroll weekly including, but not limited to, the tracking time and attendance, reporting commissions, and other related payroll in accordance with company policy and our on-site collective bargaining agreement - Finance o On site accounting responsibilities: Review, support and maintain the management reports including, but not limited to, the Gain & Loss report in Field Management Reporting, monthly inventory, and the monthly accruals o Running CLP Reporting, Gain & Loss Reporting, KPM Reporting and Analyzing o Knowledgeable of AP/AR in Oracle and iProcurement o Processing accruals for the month-end Show less - Human Resources o On site HR responsibilities: Implement new administration procedures and forms as directed by the Group Processor, HR management and Finance o Maintain online and physical employee files, DOT, OSHA, and other H/R compliant record keeping as directed o Excessive Recruiting, New Hires, and Onboarding (Background Checks and I-9/ E-Verify) o HRIS Data: UltiPro, SAP, Oracle, - Customer Administrative Support o Interact with employees in a professional and… Show more - Human Resources o On site HR responsibilities: Implement new administration procedures and forms as directed by the Group Processor, HR management and Finance o Maintain online and physical employee files, DOT, OSHA, and other H/R compliant record keeping as directed o Excessive Recruiting, New Hires, and Onboarding (Background Checks and I-9/ E-Verify) o HRIS Data: UltiPro, SAP, Oracle, - Customer Administrative Support o Interact with employees in a professional and pleasant manner to answer administrative questions related to policies and procedures, and/or distribute work related documents, materials, and information o Day-to-day efficient operations of branch as a customer administrator o Accurately input all payroll related data necessary to process and meet firm deadline including but not limited to new hires, terminations, salary changes, manager changes, address changes into MyWorkLife, Obtain approval for timecards/discrepancies in KRONOS o Generating reports for accounting, human resources, and other departments as needed - Compensation & Payroll Support o On site Payroll responsibilities: Support the Payroll Group Processor in the processing of payroll weekly including, but not limited to, the tracking time and attendance, reporting commissions, and other related payroll in accordance with company policy and our on-site collective bargaining agreement - Finance o On site accounting responsibilities: Review, support and maintain the management reports including, but not limited to, the Gain & Loss report in Field Management Reporting, monthly inventory, and the monthly accruals o Running CLP Reporting, Gain & Loss Reporting, KPM Reporting and Analyzing o Knowledgeable of AP/AR in Oracle and iProcurement o Processing accruals for the month-end Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Oct 2016 - Aug 2017

  • Managing and supporting my team; dealing large amount of inventory • Developing a PDP in meeting with the clean safe and ready plan for my store • Couching • Barista trainer- training new employees with the standards of the company • In charge of customer service: connecting, personalizing, and owning • Responsible for handling cash and credit transactions • Involved in building leadership • Assisted with maintenance and executing health code… Show more • Managing and supporting my team; dealing large amount of inventory • Developing a PDP in meeting with the clean safe and ready plan for my store • Couching • Barista trainer- training new employees with the standards of the company • In charge of customer service: connecting, personalizing, and owning • Responsible for handling cash and credit transactions • Involved in building leadership • Assisted with maintenance and executing health code regulations and audits • Experienced in dealing with customers in a fast paced environment and multitasking • Hitting new sales records in transition from café to drive-thru store within a month

• Barista

  • Jul 2012 - Oct 2016

  • Barista trainer- training new partners with the standards with in the company • In charge of customer service: connecting, personalizing, and owning • Responsible for handling cash and credit transactions • Involved in building leadership • Assisted with maintenance and meeting health code regulations • Experienced in dealing with customers in a fast paced environment



ABC Tutoring

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Private Tutor

  • Sep 2015 - Aug 2017

  • Work effectively with elementary students with diverse learning needs and cultural backgrounds • Help with students self-confidence and self-esteem • Subjects: reading comprehensive and math • Developed individual action plans based on students’ and educators’ academic goals • Communicated with parents and teachers to update them on student progress • Explained complex concepts using easy-to-understand terms • Maintained confidential student records • Work effectively with elementary students with diverse learning needs and cultural backgrounds • Help with students self-confidence and self-esteem • Subjects: reading comprehensive and math • Developed individual action plans based on students’ and educators’ academic goals • Communicated with parents and teachers to update them on student progress • Explained complex concepts using easy-to-understand terms • Maintained confidential student records



Western Milling, LLC.

• Receptionist/HR assistant

  • Aug 2014 - Oct 2014

  • Assisted with the Receptionist, Accounting department, as well as the HR department • Greet visitors warmly and make sure they are comfortable • Answer calls and route calls to specific people o Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information • Experienced with other related clerical duties such as mail (assorting and going to the other facilities of the company and… Show more • Assisted with the Receptionist, Accounting department, as well as the HR department • Greet visitors warmly and make sure they are comfortable • Answer calls and route calls to specific people o Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information • Experienced with other related clerical duties such as mail (assorting and going to the other facilities of the company and the Post Office), stuffing checks, photocopying, faxing, filing and collating • Preparing, maintaining, and filing invoices and confidential employee documents • Verifying I-9 documentation and maintaining employee personnel files Show less • Assisted with the Receptionist, Accounting department, as well as the HR department • Greet visitors warmly and make sure they are comfortable • Answer calls and route calls to specific people o Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information • Experienced with other related clerical duties such as mail (assorting and going to the other facilities of the company and… Show more • Assisted with the Receptionist, Accounting department, as well as the HR department • Greet visitors warmly and make sure they are comfortable • Answer calls and route calls to specific people o Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information • Experienced with other related clerical duties such as mail (assorting and going to the other facilities of the company and the Post Office), stuffing checks, photocopying, faxing, filing and collating • Preparing, maintaining, and filing invoices and confidential employee documents • Verifying I-9 documentation and maintaining employee personnel files Show less



Fresno Housing Authority

• Fresno, California Area

• Human Resource Assistant

  • Nov 2013 - Feb 2014

  • Assist with special projects • Benefits Open Enrollment • Organizing/Updating/Maintaining employee’s personnel files • Administrative duties • DMV Reports: HR Compliance • Bill reconciling • Leaves of Absence o Kept track of the consecutive and intermittent leaves • Early Retiree/Early Separation Program o Create letters and spreadsheets to maintain track of retirees benefit plans o Analyzing (projecting/forecasting… Show more • Assist with special projects • Benefits Open Enrollment • Organizing/Updating/Maintaining employee’s personnel files • Administrative duties • DMV Reports: HR Compliance • Bill reconciling • Leaves of Absence o Kept track of the consecutive and intermittent leaves • Early Retiree/Early Separation Program o Create letters and spreadsheets to maintain track of retirees benefit plans o Analyzing (projecting/forecasting benefits in when to expire) • Analyzing Exempt vs. Nonexempt employee’s • HRIS Implementation: Paylocity o Update Intranet: SharePoint o System input and update employee information o Running reports • EEO Reporting Survey • Work Authorization updates: Maintain I-9 forms • Interviews: o Contacting and scheduling o Assessment testing: Administer assessment and exercises for the panel Show less • Assist with special projects • Benefits Open Enrollment • Organizing/Updating/Maintaining employee’s personnel files • Administrative duties • DMV Reports: HR Compliance • Bill reconciling • Leaves of Absence o Kept track of the consecutive and intermittent leaves • Early Retiree/Early Separation Program o Create letters and spreadsheets to maintain track of retirees benefit plans o Analyzing (projecting/forecasting… Show more • Assist with special projects • Benefits Open Enrollment • Organizing/Updating/Maintaining employee’s personnel files • Administrative duties • DMV Reports: HR Compliance • Bill reconciling • Leaves of Absence o Kept track of the consecutive and intermittent leaves • Early Retiree/Early Separation Program o Create letters and spreadsheets to maintain track of retirees benefit plans o Analyzing (projecting/forecasting benefits in when to expire) • Analyzing Exempt vs. Nonexempt employee’s • HRIS Implementation: Paylocity o Update Intranet: SharePoint o System input and update employee information o Running reports • EEO Reporting Survey • Work Authorization updates: Maintain I-9 forms • Interviews: o Contacting and scheduling o Assessment testing: Administer assessment and exercises for the panel Show less



Burger King

• United States
• Restaurants
• 700 & Above Employee

• Cashier/ Retail/ Assistant

  • Mar 2007 - Dec 2013

  • Responsible for handling monetary transactions • Oral communication skills with customer service • Assist in training new employees • Assisting with Managers and District Manager • Assisting District Manager with HR function: new hires, orientation, and employment verification • Fast paced working environment Recommendation: " According to Ms. Foust, she was hired in 2007 as a Team Member while still attending High School. She now works part-time assisting in… Show more • Responsible for handling monetary transactions • Oral communication skills with customer service • Assist in training new employees • Assisting with Managers and District Manager • Assisting District Manager with HR function: new hires, orientation, and employment verification • Fast paced working environment Recommendation: " According to Ms. Foust, she was hired in 2007 as a Team Member while still attending High School. She now works part-time assisting in new hire orientations, making sure all the paperwork are completed, conducts employment verifications, and everything that involves new hires orientation. Ms. Foust made sure to stay up with Ms. Mangat and watched her complete high school and college because she is an awesome young woman. She knows the entire business and Ms. Foust tries to get her involved in HR with the company. She has always been an exceptional young woman who is well spoken and always does her best job. Whether it was going over rules and regulations, or anything new, she has always done a great job no matter what. Ms. Foust said she was amazing to watch and it would be great to have someone who is new spirit who will do her very best at everything. Ms. Foust said she would have loved to have Ms. Mangat as the company’s HR, but when the economy tanked, they had to cut back a lot of positions. Ms. Foust added that she is excited for her and has always admired her and believes she will be a great asset." Show less • Responsible for handling monetary transactions • Oral communication skills with customer service • Assist in training new employees • Assisting with Managers and District Manager • Assisting District Manager with HR function: new hires, orientation, and employment verification • Fast paced working environment Recommendation: " According to Ms. Foust, she was hired in 2007 as a Team Member while still attending High School. She now works part-time assisting in… Show more • Responsible for handling monetary transactions • Oral communication skills with customer service • Assist in training new employees • Assisting with Managers and District Manager • Assisting District Manager with HR function: new hires, orientation, and employment verification • Fast paced working environment Recommendation: " According to Ms. Foust, she was hired in 2007 as a Team Member while still attending High School. She now works part-time assisting in new hire orientations, making sure all the paperwork are completed, conducts employment verifications, and everything that involves new hires orientation. Ms. Foust made sure to stay up with Ms. Mangat and watched her complete high school and college because she is an awesome young woman. She knows the entire business and Ms. Foust tries to get her involved in HR with the company. She has always been an exceptional young woman who is well spoken and always does her best job. Whether it was going over rules and regulations, or anything new, she has always done a great job no matter what. Ms. Foust said she was amazing to watch and it would be great to have someone who is new spirit who will do her very best at everything. Ms. Foust said she would have loved to have Ms. Mangat as the company’s HR, but when the economy tanked, they had to cut back a lot of positions. Ms. Foust added that she is excited for her and has always admired her and believes she will be a great asset." Show less



Society for Human Resources Management CSUFresno Student Chapter

• csufresno

• Social Media Director

  • Sep 2011 - May 2013

  • Have served on the Board for 3 semesters as Social Media Director • Social Media Director duties: Updating Facebook, Twitter, LinkedIn, and Photography • Participate: attending meetings, HRACC Luncheon with professionals, Volunteer for setting up for conferences, job fair, etc. • Networking with HR profession at networking fairs • Have served on the Board for 3 semesters as Social Media Director • Social Media Director duties: Updating Facebook, Twitter, LinkedIn, and Photography • Participate: attending meetings, HRACC Luncheon with professionals, Volunteer for setting up for conferences, job fair, etc. • Networking with HR profession at networking fairs



HR and Safety Conference Meeting

• Fresno, California Area

• Volunteer

  • Oct 2011 - Oct 2012

  • Helped organize the conference meeting • Helped with venders and guest speakers • Networking • Helped organize the conference meeting • Helped with venders and guest speakers • Networking



Jain Irrigation Inc.

• Plastics Manufacturing
• 1 - 100 Employee

• Human Resource Intern

  • Jan 2012 - May 2012

  • Filing, copying, faxing, and organizing • Responsible for recruitment • In charge of screening resumes, interviews (phone and in person), job posting • Perform inspection throughout the plant • Processing new employee files, enrolling in COBRA and dental plans • Projects: updating the boards, finding job applicants for recruiting Recommendation: "Mr. Koop stated, ' You should hire her. She is awesome, great young lady, and loved her to death. She was organized… Show more • Filing, copying, faxing, and organizing • Responsible for recruitment • In charge of screening resumes, interviews (phone and in person), job posting • Perform inspection throughout the plant • Processing new employee files, enrolling in COBRA and dental plans • Projects: updating the boards, finding job applicants for recruiting Recommendation: "Mr. Koop stated, ' You should hire her. She is awesome, great young lady, and loved her to death. She was organized, punctual, takes initiative, catches on very quickly to everything, does not need to explain things twice, or sometimes do not need explaining anything at all and she does it. She will be a quality employee and is already a quality person.' Mr. Koop said he would hire her in a heartbeat if he could." Show less • Filing, copying, faxing, and organizing • Responsible for recruitment • In charge of screening resumes, interviews (phone and in person), job posting • Perform inspection throughout the plant • Processing new employee files, enrolling in COBRA and dental plans • Projects: updating the boards, finding job applicants for recruiting Recommendation: "Mr. Koop stated, ' You should hire her. She is awesome, great young lady, and loved her to death. She was organized… Show more • Filing, copying, faxing, and organizing • Responsible for recruitment • In charge of screening resumes, interviews (phone and in person), job posting • Perform inspection throughout the plant • Processing new employee files, enrolling in COBRA and dental plans • Projects: updating the boards, finding job applicants for recruiting Recommendation: "Mr. Koop stated, ' You should hire her. She is awesome, great young lady, and loved her to death. She was organized, punctual, takes initiative, catches on very quickly to everything, does not need to explain things twice, or sometimes do not need explaining anything at all and she does it. She will be a quality employee and is already a quality person.' Mr. Koop said he would hire her in a heartbeat if he could." Show less