Harkanwal Phull
Technical Engineer at Xicon Cloud (a BCN Group Company)- Claim this Profile
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Topline Score
Bio
Naveed H.
When Harkanwal walks through the door, you get down to the brass tacks, and if you know your stuff and are a leader, you will see within minutes H knows his stuff, is humble and a hard worker. I would hire H again, without a thought.
LinkedIn User
H is a meticulous and dillligent professional. He picked up new processes and technologies quickly and was always helpful and collaborative. He quickly became the "calm centre" of the very busy support arm and was great to work with.
Naveed H.
When Harkanwal walks through the door, you get down to the brass tacks, and if you know your stuff and are a leader, you will see within minutes H knows his stuff, is humble and a hard worker. I would hire H again, without a thought.
LinkedIn User
H is a meticulous and dillligent professional. He picked up new processes and technologies quickly and was always helpful and collaborative. He quickly became the "calm centre" of the very busy support arm and was great to work with.
Naveed H.
When Harkanwal walks through the door, you get down to the brass tacks, and if you know your stuff and are a leader, you will see within minutes H knows his stuff, is humble and a hard worker. I would hire H again, without a thought.
LinkedIn User
H is a meticulous and dillligent professional. He picked up new processes and technologies quickly and was always helpful and collaborative. He quickly became the "calm centre" of the very busy support arm and was great to work with.
Naveed H.
When Harkanwal walks through the door, you get down to the brass tacks, and if you know your stuff and are a leader, you will see within minutes H knows his stuff, is humble and a hard worker. I would hire H again, without a thought.
LinkedIn User
H is a meticulous and dillligent professional. He picked up new processes and technologies quickly and was always helpful and collaborative. He quickly became the "calm centre" of the very busy support arm and was great to work with.
Experience
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Xicon Cloud (a BCN Group Company)
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United Kingdom
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Information Technology and Services
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1 - 100 Employee
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Technical Engineer
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May 2013 - Present
Work in a team that manages and maintains a VMware VSphere infrastructure secured in a datacenter, hosting several hundred servers for small to large organizations. Manage and maintain services and servers for customers such as Active Directory, Exchange, Terminal services, SQL, etc.Provide 24/7 remote support to clients accessing hosted desktop and email services in the cloud.Proactively monitor the server and network infrastructure taking remedial action to minimize downtime and ensure high availability of critical servers and services.Provision and deploy virtual machines to all client environments in VMware vSphere 5.5Manage the backup & restore of virtual machines and data.Periodically liaise with clients onsite providing support for both local site issues and those related to accessing services we provide in the cloud.
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Churchwood Finance Group
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United Kingdom
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Financial Services
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1 - 100 Employee
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IT Support Engineer
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Apr 2007 - May 2013
Provided 1st/2nd/3rd line desktop and telephone support for 350 users across multiple sites.Managed and maintained the Active Directory infrastructure.Managed & maintained the Exchange email infrastructure.Managed and deployed both physical and virtual Windows 2003/2008 serversManaged and maintained the VMware vSphere infrastructure.Managed and maintained Windows Terminal services clusters.Managed and maintained internal backup infrastructure using Commvault and Backupexec.Managed and maintained internal McAfee EPO servers.Managed HP SAN & QNAP iSCSI storage systems.Mentored and trained junior level technicians.Managed and monitored server and network performance identifying and isolating issues quickly and efficiently.Liaised with 3rd party companies to ensure any issues outside of our control are resolved with minimal impact on the business.
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Cadassist (Now Symetri Ltd)
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United Kingdom
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Software Development
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1 - 100 Employee
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IT Support & Installations Technician
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Jun 2001 - Apr 2007
Provided desktop support for internal staff responding to and resolving issues.Managed and maintained the inhouse LAN covering servers, desktops, laptops, printers and other hardwareImplemented CAD & EDM systems installation and consultancy for clients across the U.K & Ireland ranging from one man operations to large multinational organizations such as BT, Pilkington Glass, Astra Zeneca and others.Co managed the project migration of the in-house windows network from NT to Active Directory.Implemented in-house Microsoft CRM system to manage customer database.Setup and configure training equipment at various clients sites in the U.K
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Education
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1997 - 2000
University of Central England
Bachelor of Science (BSc), Information Systems
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