Experience

PWF Floors & Decors

• Canada
• Construction
• 1 - 100 Employee

• Sales Associate

  • Jun 2021 - Present

  Greeting and welcoming customers as they enter the store. Providing outstanding customer service by listening to customers' needs and offering appropriate flooring solutions. Helping customers navigate through different flooring options, such as carpets, tiles, hardwoods, and laminates, and providing information about the pros and cons of each product. Answering customer questions about installation, maintenance, warranties, and pricing. Measuring the areas that need flooring and calculating the necessary amount of materials. Providing accurate quotes and estimates based on customers' selections and room measurements. Handling transactions, including accepting payments, issuing receipts, and processing refunds or exchanges. Keeping the store clean and organized by arranging samples, products, and displays. Following up with customers after the sale to ensure their satisfaction and encourage positive reviews. Staying up-to-date with industry trends, new products, and competitors' offerings to provide customers with the latest information and options. Show less



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Apr 2019 - Feb 2023