Experience

CreditCheck Partners

• India
• Research Services
• 1 - 100 Employee

• Analyst

  • Oct 2016 - Present



Conneqt Business Solutions

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Care Executive

  • Mar 2015 - Dec 2015

  • International support providing resolution through emails to the customers of US client Beachbody. • Experience in using Database applications like Oracle. • Communicate suggestions for program enhancement to the Team Lead or Process Head. • International support providing resolution through emails to the customers of US client Beachbody. • Experience in using Database applications like Oracle. • Communicate suggestions for program enhancement to the Team Lead or Process Head.



Sutherland

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant

  • Mar 2013 - Feb 2015

  • Chat support in AT&T Click to Chat (US process dealing with Internet, TV and Voice service issues), B2 certified in Berlitz Voice Assessment. • Identify customers issue and provide resolution. • Multi-tasking skills showcased through simultaneous use of several applications such as CRM. • Communicate suggestions for program enhancement to the supervisor or Team Manager. • Meet and exceed client and company performance specifications. • Chat support in AT&T Click to Chat (US process dealing with Internet, TV and Voice service issues), B2 certified in Berlitz Voice Assessment. • Identify customers issue and provide resolution. • Multi-tasking skills showcased through simultaneous use of several applications such as CRM. • Communicate suggestions for program enhancement to the supervisor or Team Manager. • Meet and exceed client and company performance specifications.



HDFC Life

• Chennai

• Sales Development Manager

  • Aug 2012 - Feb 2013

  • Identifying and recruiting potential Financial Consultants. • Managing and training Financial Consultants to meet the business needs. • Lead generation and creating business opportunity by meeting clients. • Identifying and recruiting potential Financial Consultants. • Managing and training Financial Consultants to meet the business needs. • Lead generation and creating business opportunity by meeting clients.