Experience

The Infinity School

• India
• Primary and Secondary Education
• 1 - 100 Employee

• Director

  • Mar 2018 - Present

  THE INFINITY SCHOOL is not just a school. It is a CENTRE OF EXCELLENCE FOR CHILD DEVELOPMENT. - A place where children are at the centre of everything we do. A stage where every child is given equal opportunity. A field where sports is a catalyst for character building. A learning space where every child is taught to think independently. A canvas where children are free to express themselves. An environment where children take responsibility. - A workplace where personal and… Show more THE INFINITY SCHOOL is not just a school. It is a CENTRE OF EXCELLENCE FOR CHILD DEVELOPMENT. - A place where children are at the centre of everything we do. A stage where every child is given equal opportunity. A field where sports is a catalyst for character building. A learning space where every child is taught to think independently. A canvas where children are free to express themselves. An environment where children take responsibility. - A workplace where personal and professional development is an important aspect of capacity building for all team members. An institution where empowerment drives learning. Show less THE INFINITY SCHOOL is not just a school. It is a CENTRE OF EXCELLENCE FOR CHILD DEVELOPMENT. - A place where children are at the centre of everything we do. A stage where every child is given equal opportunity. A field where sports is a catalyst for character building. A learning space where every child is taught to think independently. A canvas where children are free to express themselves. An environment where children take responsibility. - A workplace where personal and… Show more THE INFINITY SCHOOL is not just a school. It is a CENTRE OF EXCELLENCE FOR CHILD DEVELOPMENT. - A place where children are at the centre of everything we do. A stage where every child is given equal opportunity. A field where sports is a catalyst for character building. A learning space where every child is taught to think independently. A canvas where children are free to express themselves. An environment where children take responsibility. - A workplace where personal and professional development is an important aspect of capacity building for all team members. An institution where empowerment drives learning. Show less



Mind over Matter Education Pvt. Ltd.

• Co-Founder and COO

  • May 2014 - Jan 2020

  Mind over Matter Learning offers EXPERIENTIAL LEARNING Programs to school children. The focus of our programs is to promote application based learning and relate learning to real life to make it more purposeful and long term. Mind over Matter Learning offers EXPERIENTIAL LEARNING Programs to school children. The focus of our programs is to promote application based learning and relate learning to real life to make it more purposeful and long term.



NetAmbit Insurance Broking India Ltd

• Sr. Vice President - BD & Alliances, Sales Excellence (Training) and Business Excellence

  • Nov 2011 - May 2014

  Leading a team of 200+ people across critical functions of Business Development, Training, Business Quality, Post Sales Processes, Customer Service and Renewal & Persistency Designing and Negotiating Business Deals with Insurance companies and Banks. Identifying and Driving the training agenda for the organization across all 5 call centres for Insurance sales PAN India. Driving improvements in sales processes through the quality team. Identifying the areas of growth… Show more Leading a team of 200+ people across critical functions of Business Development, Training, Business Quality, Post Sales Processes, Customer Service and Renewal & Persistency Designing and Negotiating Business Deals with Insurance companies and Banks. Identifying and Driving the training agenda for the organization across all 5 call centres for Insurance sales PAN India. Driving improvements in sales processes through the quality team. Identifying the areas of growth and opportunity in existing businesses through regular analysis of data and industry trends and implementing solutions to create an impact on revenue and profits for the organization. Identifying and driving improvements in various processes to make them more efficient and effective in achieving the set goals. Show less Leading a team of 200+ people across critical functions of Business Development, Training, Business Quality, Post Sales Processes, Customer Service and Renewal & Persistency Designing and Negotiating Business Deals with Insurance companies and Banks. Identifying and Driving the training agenda for the organization across all 5 call centres for Insurance sales PAN India. Driving improvements in sales processes through the quality team. Identifying the areas of growth… Show more Leading a team of 200+ people across critical functions of Business Development, Training, Business Quality, Post Sales Processes, Customer Service and Renewal & Persistency Designing and Negotiating Business Deals with Insurance companies and Banks. Identifying and Driving the training agenda for the organization across all 5 call centres for Insurance sales PAN India. Driving improvements in sales processes through the quality team. Identifying the areas of growth and opportunity in existing businesses through regular analysis of data and industry trends and implementing solutions to create an impact on revenue and profits for the organization. Identifying and driving improvements in various processes to make them more efficient and effective in achieving the set goals. Show less



NetAmbit Insurance Broking India Ltd.

• Sr. Vice President - Business Development & Alliances

  • Oct 2011 - Nov 2011

  Entering into new tieups with Insurance companies which help the organization fulfill its volume and profit goals. Negotiating long term deals with companies. Relationship Management with more than 15 insurance companies for business and process improvements. Identifying new opportunities for alliance tieups to upsell insurance products to customers of companies with large retail consumer base.

• VP- Business Development & Alliances

  • Apr 2010 - Oct 2011

  Business Development Entering into new tie ups with Insurance companies, Banks and Financial services companies Discuss and Negotiate Business Plans, commercials, service and support terms with companies Coordinate with various internal stakeholders in planning the execution and fulfilment of the business plan Getting the relevant stakeholders on both sides on the same page to ensure smooth launch and progress of the business Closely track the changes in the regulatory… Show more Business Development Entering into new tie ups with Insurance companies, Banks and Financial services companies Discuss and Negotiate Business Plans, commercials, service and support terms with companies Coordinate with various internal stakeholders in planning the execution and fulfilment of the business plan Getting the relevant stakeholders on both sides on the same page to ensure smooth launch and progress of the business Closely track the changes in the regulatory environment and accordingly align my Business Development efforts New Business & Channel Development Ideating, incubating and developing new inbound channels for the organization viz. SMS, Alliances, Online Managing new partnership based channels for the organization viz. Venue marketing for Insurance sales Worked closely with the KPMG team on identifying new business opportunities for the company. I was leading the project for the organization in this assignment Evaluated new business and new channel proposals for the company to invest in New Product Introduction Identify and select new product selling opportunities for the organization Designing sales and monitoring processes to ensure a successful launch of new products within the organization Designing the sales structure and incentive plans for the new sales teams to sell new products

• Vice President - Operations

  • Mar 2009 - Apr 2010

  Started the Delhi call centre in July’09 to sell insurance products Responsible to manage the business end to end including recruitment and training of staff, managing admin and IT for the SBU and achieving sales targets for the SBU Ramped up the team size to 200+ from scratch within 10 months of operations Sold Life Insurance products in multiple markets in Delhi, Haryana and Punjab Ensured high quality of business with the issuances at the higher end of the spectrum within the… Show more Started the Delhi call centre in July’09 to sell insurance products Responsible to manage the business end to end including recruitment and training of staff, managing admin and IT for the SBU and achieving sales targets for the SBU Ramped up the team size to 200+ from scratch within 10 months of operations Sold Life Insurance products in multiple markets in Delhi, Haryana and Punjab Ensured high quality of business with the issuances at the higher end of the spectrum within the company



Genesis Talent Management

• Business Consulting and Services
• 1 - 100 Employee

• Co - Owner

  • Jan 2007 - Feb 2009

  Client Side Understand Client Needs and Deliver as per Service Levels Agreements Share Hiring Challenges with clients emanating from market perception about their company / job role Prepare and Deliver Sales Pitches to garner larger share of the client service pie by proposing Campus Recruitment Outsourcing and Manpower Outsourcing services Internal Roles Performed Build a strong team of professional recruiters to source candidates using various recruitment tools like… Show more Client Side Understand Client Needs and Deliver as per Service Levels Agreements Share Hiring Challenges with clients emanating from market perception about their company / job role Prepare and Deliver Sales Pitches to garner larger share of the client service pie by proposing Campus Recruitment Outsourcing and Manpower Outsourcing services Internal Roles Performed Build a strong team of professional recruiters to source candidates using various recruitment tools like headhunting, database search, networking and referrals Train my staff on hiring techniques, industry information, soft skills and company specific details Manage the Finance, Accounting and Regulatory functions for the organization Show less Client Side Understand Client Needs and Deliver as per Service Levels Agreements Share Hiring Challenges with clients emanating from market perception about their company / job role Prepare and Deliver Sales Pitches to garner larger share of the client service pie by proposing Campus Recruitment Outsourcing and Manpower Outsourcing services Internal Roles Performed Build a strong team of professional recruiters to source candidates using various recruitment tools like… Show more Client Side Understand Client Needs and Deliver as per Service Levels Agreements Share Hiring Challenges with clients emanating from market perception about their company / job role Prepare and Deliver Sales Pitches to garner larger share of the client service pie by proposing Campus Recruitment Outsourcing and Manpower Outsourcing services Internal Roles Performed Build a strong team of professional recruiters to source candidates using various recruitment tools like headhunting, database search, networking and referrals Train my staff on hiring techniques, industry information, soft skills and company specific details Manage the Finance, Accounting and Regulatory functions for the organization Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Associate Vice President, Consumer Finance

  • Oct 2005 - Jan 2007

  Set up distribution channels for HSBC in Delhi / NCR for their Personal Loans business Hired and managed a team of 10 sales professionals to implement the desired plans for HSBC Consumer Finance Manage a team of 800 DST staff indirectly Set up the processes for material and information flow within the organization Manage vendors effectively for higher productivity and lower costs Streamline capacity and processes in line with organization needs from time to time Set up distribution channels for HSBC in Delhi / NCR for their Personal Loans business Hired and managed a team of 10 sales professionals to implement the desired plans for HSBC Consumer Finance Manage a team of 800 DST staff indirectly Set up the processes for material and information flow within the organization Manage vendors effectively for higher productivity and lower costs Streamline capacity and processes in line with organization needs from time to time



CitiFinancial Consumer Finance India Ltd.

• Manager, Personal Loans

  • Sep 2004 - Oct 2005

  Role and Responsibilities Set up a process for information flow upstream as well as downstream Scale up volumes at a fast pace by increasing capacity and productivity Hire and Train executives to deliver as per required productivity and compliance parameters Major Achievements Scaled up numbers 7 times from 146 in Aug’04 to 1035 in Jun’05 resulting in 22% cumulative average monthly growth against Delhi growth of 3.8% Average productivity increased from 2.5 in August to 8… Show more Role and Responsibilities Set up a process for information flow upstream as well as downstream Scale up volumes at a fast pace by increasing capacity and productivity Hire and Train executives to deliver as per required productivity and compliance parameters Major Achievements Scaled up numbers 7 times from 146 in Aug’04 to 1035 in Jun’05 resulting in 22% cumulative average monthly growth against Delhi growth of 3.8% Average productivity increased from 2.5 in August to 8 in June Average acquisition cost per loan reduced from Rs. 2000 to Rs. 1400 in the corresponding period. Extremely low channel delinquency at 0.7% against Delhi average of 2.5% Delinquency lower than other FOS channel of a similar portfolio size Promoted to Manager, Personal Loans just before I moved to HSBC Show less Role and Responsibilities Set up a process for information flow upstream as well as downstream Scale up volumes at a fast pace by increasing capacity and productivity Hire and Train executives to deliver as per required productivity and compliance parameters Major Achievements Scaled up numbers 7 times from 146 in Aug’04 to 1035 in Jun’05 resulting in 22% cumulative average monthly growth against Delhi growth of 3.8% Average productivity increased from 2.5 in August to 8… Show more Role and Responsibilities Set up a process for information flow upstream as well as downstream Scale up volumes at a fast pace by increasing capacity and productivity Hire and Train executives to deliver as per required productivity and compliance parameters Major Achievements Scaled up numbers 7 times from 146 in Aug’04 to 1035 in Jun’05 resulting in 22% cumulative average monthly growth against Delhi growth of 3.8% Average productivity increased from 2.5 in August to 8 in June Average acquisition cost per loan reduced from Rs. 2000 to Rs. 1400 in the corresponding period. Extremely low channel delinquency at 0.7% against Delhi average of 2.5% Delinquency lower than other FOS channel of a similar portfolio size Promoted to Manager, Personal Loans just before I moved to HSBC Show less



Cadbury India Ltd.

• ASM Karnataka Upc

  • May 2002 - Sep 2004

  Role and Responsibilities Drive growth in line with organizational objectives through deployment of adequate resources, manpower development, infrastructure additions and visibility enhancement Lead a team of 11 people to handle an annual turnover of Rs. 30 crore for the company across categories Prepare a clear road map for the territory to deliver sustainable and consistent growths Develop people and enhance their skills as per the requirements of their current as well as next… Show more Role and Responsibilities Drive growth in line with organizational objectives through deployment of adequate resources, manpower development, infrastructure additions and visibility enhancement Lead a team of 11 people to handle an annual turnover of Rs. 30 crore for the company across categories Prepare a clear road map for the territory to deliver sustainable and consistent growths Develop people and enhance their skills as per the requirements of their current as well as next role Implement effective systems and processes to enable growths Major Achievements Turned around the territory from growth of -5.7% to 5% within 5 months of taking over the territory Rationalized Infrastructure: Rationalized town structure and opened defunct towns to improve distribution Initiated a Super Stockist Structure which delivered consistent growths in small towns to the tune of 25% Sales Support Manager – Distribution & Availability (December 2002 – April 2003) Role and Responsibilities To make RD.com a success story through installation of a sales tracking software at 435 distributors contributing 70% of sales Major Achievements Installations and training of distributors up from 70 to 300 nos. in just 3 months Trained more than 200 sales people and ASMs on the usage of software and analysis of reports generated Developed useful BIW (Business Information Warehouse of SAP) queries to provide rich S&D information to Sales and Marketing managers across the organization to help them make informed decisions Show less Role and Responsibilities Drive growth in line with organizational objectives through deployment of adequate resources, manpower development, infrastructure additions and visibility enhancement Lead a team of 11 people to handle an annual turnover of Rs. 30 crore for the company across categories Prepare a clear road map for the territory to deliver sustainable and consistent growths Develop people and enhance their skills as per the requirements of their current as well as next… Show more Role and Responsibilities Drive growth in line with organizational objectives through deployment of adequate resources, manpower development, infrastructure additions and visibility enhancement Lead a team of 11 people to handle an annual turnover of Rs. 30 crore for the company across categories Prepare a clear road map for the territory to deliver sustainable and consistent growths Develop people and enhance their skills as per the requirements of their current as well as next role Implement effective systems and processes to enable growths Major Achievements Turned around the territory from growth of -5.7% to 5% within 5 months of taking over the territory Rationalized Infrastructure: Rationalized town structure and opened defunct towns to improve distribution Initiated a Super Stockist Structure which delivered consistent growths in small towns to the tune of 25% Sales Support Manager – Distribution & Availability (December 2002 – April 2003) Role and Responsibilities To make RD.com a success story through installation of a sales tracking software at 435 distributors contributing 70% of sales Major Achievements Installations and training of distributors up from 70 to 300 nos. in just 3 months Trained more than 200 sales people and ASMs on the usage of software and analysis of reports generated Developed useful BIW (Business Information Warehouse of SAP) queries to provide rich S&D information to Sales and Marketing managers across the organization to help them make informed decisions Show less