Experience

Building Societies Association

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Policy Manager Mortgages & Housing

  • May 2018 - Present

  The Building Society Association is the voice of the UK's building societies and also represents a number of credit unions. We fulfil two key roles. We provide our members with information to help them run their businesses. We also represent their interests to audiences including the FCA, PRA and other regulators, the Government and Parliament, the Bank of England, the media and other opinion formers, and the general public. Our members have total assets of over £387 billion, and account for 22% of the UK mortgage market and 18% of the UK savings market. I manage the following areas of policy:- Relationship with the FCA sector team, including consultations, thematic reviews, occasonal papers and sector risks. Arrears and Possessions Policy including managing the BSA panel. Mortgage Market Study including mortgage prisoners. Leasehold/Commonhold Reform Policy. Devolved matters. Mortgage Training. MCOB Guidance. Breathing Space Lead on Covid-19 Payment Holiday response. Lead on Homes for Ukraine Lead on SDRP Show less



NatWest

• Banking
• 700 & Above Employee

• Area Quality & Development Manager

  • Nov 2015 - May 2018

  Working as a Regulated Mortgage Supervisor managing a team of 14 Mortgage Advisor’s in North and West London. My role focuses on the compliance aspect of MCOB Lending ensuring adherence to the T & C Scheme in a first line of defence role and providing regulatory assurance to my region in respect of mortgage lending. Deputy to Regional Quality & Development Manager, representing mortgages on a national level and supporting supervisors to mitigate risk across the London Region. Lead in implementation of key regulatory changes for the London region including MCD, RIO, Buy to Let, Lending beyond 70 updates and simplification of Suitability Letters and Advice process. Show less



Royal Bank of Scotland Business

• United Kingdom
• Banking
• 700 & Above Employee

• Regulated Learning Consultant

  • Mar 2014 - Nov 2015

  Acting as a Regulated Learning Consultant delivering MMR compliant training programmes for Personal Mortgage Advisors, Area Development Managers & Area Mortgage Managers across the RBS Group. Project Work in various areas to support changes and continued improvement. Progessing Mortgage Adviser's on their CAS journey via role play assessment and post course reports. Acting as a Regulated Learning Consultant delivering MMR compliant training programmes for Personal Mortgage Advisors, Area Development Managers & Area Mortgage Managers across the RBS Group. Project Work in various areas to support changes and continued improvement. Progessing Mortgage Adviser's on their CAS journey via role play assessment and post course reports.



NatWest

• Banking
• 700 & Above Employee

• Specialist Banking - Mortgages

  • Jan 2013 - Mar 2014

  Responsible for the end to end mortgage process. Acted as Deputy Area Mortgage Manager in Area Manager’s absence. Was appointed Private Banking Personal Mortgage Advisor dealing solely with High Net Worth Clients. Responsible for the end to end mortgage process. Acted as Deputy Area Mortgage Manager in Area Manager’s absence. Was appointed Private Banking Personal Mortgage Advisor dealing solely with High Net Worth Clients.



Nationwide Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Mortgage Consultant

  • Oct 2010 - Aug 2012

  Acting as a senior member of the North-East London regional team, I was responsible for providing advised mortgage and protection solutions in several of the large branches in the area. Acting as a senior member of the North-East London regional team, I was responsible for providing advised mortgage and protection solutions in several of the large branches in the area.



Subway

• Restaurants
• 700 & Above Employee

• Business Owner

  • May 2007 - Oct 2010

  Owner of a successful multi-site franchise operation employing over 30 people. Owner of a successful multi-site franchise operation employing over 30 people.