Experience

Coventry College

• United Kingdom
• Education Administration Programs
• 200 - 300 Employee

• Business Intelligence Analyst

  • Jul 2023 - Present



Aadi HR and Accountancy Solutions

• Coventry, England, United Kingdom

• Business Analyst

  • Jul 2022 - Jul 2023

  • Conducted comprehensive research on market trends, customer behaviour and industry competition to identify key business needs and requirements, resulting in a 20% increase in revenue. • Collaborated with cross-functional teams to identify and document key business processes, reducing errors by 15%. • Developed a comprehensive risk management plan for a $4M project, identifying and analysing over 50 potential risks and proposing mitigation strategies that resulted in reducing overall project risk by 25%. Show less



ilabz Technology

• India
• Staffing and Recruiting
• 100 - 200 Employee

• Data Analyst

  • Dec 2020 - Mar 2021

  • Optimized query performance by 40% through utilization of Spark Scala and Pyspark tuning techniques, resulting in faster data analysis and improved decision making. • Implemented and executed complicated SQL queries to extract, transform, and load external data into company databases, resulting in a 20% improvement in data accuracy. • Created complex data models for analysing consumer behaviour using Power BI and Excel, resulting in a 15% increase in upsell prospects.. • Using Power BI to construct custom dashboards, management was able to swiftly review project performance, resulting in a 30% increase in on-time delivery. • Provided post-deployment support to customers, addressing over 50 technical issues per month with a 90% completion rate, resulting in good net promoter scores and recurring business. Show less



HCLTech

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Data Analyst

  • Jan 2017 - Apr 2020

  • Streamlined batch file processing by developing efficient Spark code in Scala and Python, resulting in a 50% reduction in processing time for trading platform data. • Generated and performed complicated SQL queries to extract, transform, and load data from external sources, resulting in a 40% decrease in data cleaning time. • Analysed stakeholder needs and identified key data gaps in customer behaviour analytics, leading to the development of a new customer segmentation model that increased customer retention by 15%. • Designed interactive dashboards in Power Bi and Tableau, allowing in a 20% boost in the organization's data visualisation efficiency. • Implemented a streamlined process for communicating changes through ServiceNow and Jira, resulting in a 20% reduction in ticket resolution time. Show less