Customer Service Representative

• Jan 2023 - Present

Greet customers in a professional and friendly manner. Answer customer inquiries and provide information about the taxi services. Schedule taxi reservations and dispatch taxi as needed. Handle customer complaints and resolve issues in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Greet customers in a professional and friendly manner. Answer customer inquiries and provide information about the taxi services. Schedule taxi reservations and dispatch taxi as needed. Handle customer complaints and resolve issues in a timely and efficient manner. Maintain accurate records of customer interactions and transactions.

Research Analyst

• May 2023 - Aug 2023

Retail Cashier

• Jan 2023 - Feb 2023

Greeting customers and processing purchases at the checkout counter Scanning and bagging items for customers Accepting various methods of payment and making change Answering customer questions and providing information about products and services Maintaining accurate cash drawer balances and reconciling at the end of each shift Assisting with store maintenance tasks, such as cleaning and restocking shelves Adhering to company policies and procedures, including those related to cash handling and customer service. Show less

Volunteer Staff

• Jul 2022 - Aug 2022

Clinical Pharmacist

• Apr 2017 - Jul 2019

Assisted with the implementation and management of clinical trials, recruiting participants, collecting, and analyzing data and ensuring compliance with regulatory guidelines and ethical considerations. Conducted literature reviews to support the development and implementation of research studies. Ensured that all the research activities were conducted in compliance with ICH and GCP guidelines. Communicated with study participants to explain study protocols, collect data, and address any concerns that participants have. Analyzed prescriptions to record interactions between the concomitant medications, monitored drug safety, and recorded the possible adverse drug events. Collaborated effectively with other team members including principal investigators, research coordinators and biostatisticians to ensure that all study activities were conducted effectively and efficiently. Worked as team of pharmacy interns in the department of surgery, orthopedics, general medicine, pediatrics, and Nephrology. Provided clinical care and counselling to patients suffering Urinary tract infections. Provided patient counselling on how to manage their symptoms and avoid the possible drug-drug and drug food interactions by maintaining prescription compliance. Show less