Harel Muzafy

Technical Account Manager at Centrical
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Contact Information
us****@****om
(386) 825-5501
Location
Center District, Israel, IL
Languages
  • English Professional working proficiency
  • Hebrew Native or bilingual proficiency

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Bio

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Credentials

  • CRM for Lightning Experience
    Salesforce
    Nov, 2020
    - Nov, 2024
  • Data Management
    Salesforce
    Nov, 2020
    - Nov, 2024
  • Data Modeling
    Salesforce
    Nov, 2020
    - Nov, 2024
  • Get to Know Salesforce
    Salesforce
    Nov, 2020
    - Nov, 2024
  • Marketing Cloud Basics
    Salesforce
    Nov, 2020
    - Nov, 2024
  • Sales Cloud Basics
    Salesforce
    Nov, 2020
    - Nov, 2024
  • Salesforce CRM Customization and Extension
    Salesforce
    Nov, 2020
    - Nov, 2024
  • Salesforce Platform Basics
    Salesforce
    Nov, 2020
    - Nov, 2024
  • Salesforce Platform for Business Users
    Salesforce
    Nov, 2020
    - Nov, 2024
  • Service Cloud Basics
    Salesforce
    Nov, 2020
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Account Manager
      • Jan 2021 - Present

    • Singapore
    • Information Technology & Services
    • 500 - 600 Employee
    • Implementation Manager and Team Lead
      • Oct 2018 - Jun 2020

      • Winner: Raving Fan Award for a successful turnaround of an unhappy strategic client.• Leading a team of 5 Data Specialists.• Implementation of image recognition solutions, per customer needs and requirements. • Project management and delivery from point of sale through deployment by owning set-up, configuration, risk & dependencies assessment, testing and optimization. • Creating processes to scale team capacity, quality assurance practices and performance improvement plans.• Daily customer-facing activities and cross-functional work with internal teams such as Sales, R&D, Product, Account, Professional Services and Back Office.• Prioritizing tasks and requirements for the team, per projects and KPIs.• Taking part in the design of new features and products.• Working on a daily basis with MS Office (Word, Excel, PowerPoint etc.), SQL, Jira, Monday, Tableau. Show less

    • Implementation Manager
      • Aug 2018 - Oct 2018

    • United States
    • Software Development
    • 1 - 100 Employee
    • Implementation & Configuration Manager
      • 2016 - Aug 2018

      • Led the implementation and user training of a Product Life-Cycle Management (PLM) system. • Bill of Materials (BOM) management - configuration, documentation and reference designs of Tx-Rx systems. • Created procedures and workflows to improve revision management and change order practices, both internal and external with sub-contractors. • Led the implementation and user training of a Product Life-Cycle Management (PLM) system. • Bill of Materials (BOM) management - configuration, documentation and reference designs of Tx-Rx systems. • Created procedures and workflows to improve revision management and change order practices, both internal and external with sub-contractors.

    • Israel
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Supply and Inventory Manager
      • 2016 - 2016

      • Created reports of inventory levels, production schedule progress and consumption analysis. • Monitored inventory levels and BOM set up for complex assemblies. • Worked closely with Production line, Engineering, Procurement, Manufacturing and Warehouse. • Created reports of inventory levels, production schedule progress and consumption analysis. • Monitored inventory levels and BOM set up for complex assemblies. • Worked closely with Production line, Engineering, Procurement, Manufacturing and Warehouse.

    • Israel
    • Government Administration
    • 700 & Above Employee
    • Security Officer
      • Nov 2009 - Nov 2013

      • Worked as a part of the Security Detail for Israeli ambassadors and other embassy staff around the world, including in New York, Oslo, Nairobi, Bangkok and more. • Worked as a part of the Security Detail for Israeli ambassadors and other embassy staff around the world, including in New York, Oslo, Nairobi, Bangkok and more.

Education

  • Ruppin Academic Center
    B.Sc. Industrial Engineering and Management , Information Systems, Industrial Engineering
    2014 - 2018

Community

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