Harel Muzafy
Technical Account Manager at Centrical- Claim this Profile
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English Professional working proficiency
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Hebrew Native or bilingual proficiency
Topline Score
Bio
Credentials
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CRM for Lightning Experience
SalesforceNov, 2020- Nov, 2024 -
Data Management
SalesforceNov, 2020- Nov, 2024 -
Data Modeling
SalesforceNov, 2020- Nov, 2024 -
Get to Know Salesforce
SalesforceNov, 2020- Nov, 2024 -
Marketing Cloud Basics
SalesforceNov, 2020- Nov, 2024 -
Sales Cloud Basics
SalesforceNov, 2020- Nov, 2024 -
Salesforce CRM Customization and Extension
SalesforceNov, 2020- Nov, 2024 -
Salesforce Platform Basics
SalesforceNov, 2020- Nov, 2024 -
Salesforce Platform for Business Users
SalesforceNov, 2020- Nov, 2024 -
Service Cloud Basics
SalesforceNov, 2020- Nov, 2024
Experience
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Centrical
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United States
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Software Development
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1 - 100 Employee
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Technical Account Manager
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Jan 2021 - Present
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Trax Retail
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Singapore
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Information Technology & Services
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500 - 600 Employee
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Implementation Manager and Team Lead
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Oct 2018 - Jun 2020
• Winner: Raving Fan Award for a successful turnaround of an unhappy strategic client.• Leading a team of 5 Data Specialists.• Implementation of image recognition solutions, per customer needs and requirements. • Project management and delivery from point of sale through deployment by owning set-up, configuration, risk & dependencies assessment, testing and optimization. • Creating processes to scale team capacity, quality assurance practices and performance improvement plans.• Daily customer-facing activities and cross-functional work with internal teams such as Sales, R&D, Product, Account, Professional Services and Back Office.• Prioritizing tasks and requirements for the team, per projects and KPIs.• Taking part in the design of new features and products.• Working on a daily basis with MS Office (Word, Excel, PowerPoint etc.), SQL, Jira, Monday, Tableau. Show less
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Implementation Manager
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Aug 2018 - Oct 2018
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Sixense Enterprises Inc.
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United States
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Software Development
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1 - 100 Employee
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Implementation & Configuration Manager
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2016 - Aug 2018
• Led the implementation and user training of a Product Life-Cycle Management (PLM) system. • Bill of Materials (BOM) management - configuration, documentation and reference designs of Tx-Rx systems. • Created procedures and workflows to improve revision management and change order practices, both internal and external with sub-contractors. • Led the implementation and user training of a Product Life-Cycle Management (PLM) system. • Bill of Materials (BOM) management - configuration, documentation and reference designs of Tx-Rx systems. • Created procedures and workflows to improve revision management and change order practices, both internal and external with sub-contractors.
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IAI - Israel Aerospace Industries
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Israel
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Defense and Space Manufacturing
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700 & Above Employee
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Supply and Inventory Manager
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2016 - 2016
• Created reports of inventory levels, production schedule progress and consumption analysis. • Monitored inventory levels and BOM set up for complex assemblies. • Worked closely with Production line, Engineering, Procurement, Manufacturing and Warehouse. • Created reports of inventory levels, production schedule progress and consumption analysis. • Monitored inventory levels and BOM set up for complex assemblies. • Worked closely with Production line, Engineering, Procurement, Manufacturing and Warehouse.
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Ministry of Foreign Affairs of Israel
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Israel
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Government Administration
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700 & Above Employee
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Security Officer
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Nov 2009 - Nov 2013
• Worked as a part of the Security Detail for Israeli ambassadors and other embassy staff around the world, including in New York, Oslo, Nairobi, Bangkok and more. • Worked as a part of the Security Detail for Israeli ambassadors and other embassy staff around the world, including in New York, Oslo, Nairobi, Bangkok and more.
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Education
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Ruppin Academic Center
B.Sc. Industrial Engineering and Management , Information Systems, Industrial Engineering