Hardy Bodollo

Teacher of Mathematics and Computing at Capital City Academy
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • Spanish -
  • Japanese -
  • Tagalog -
  • English -

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Jorge Sandoval

I was Hardy’s immediate supervisor for 2 years. During his time at Radisson we were able to surpass every single goal and objective set out by our directors, he is able to lead his team and motivate them in order to get the most out of each individual. He created an environment where everyone looks after and supports each other enabling the team to provide exceptional service and making sure our guests had a well rounded hotel experience. His skills do not end with his front office work. He also projects a warm, cheerful attitude to our guests and hotel team. We have seen him resolve conflicts and handle other difficult situations with remarkable patience and admirable tact. Within the Mercer Street community he goes out of his way to help people in need by sharing his wisdom, persuasiveness, and dignity on important community issues. He loves people, works hard and always tries to lift the spirits of those around him. He has taken charge of arranging our outdoor and internal activities for the hotel bringing everyone from the hotel to work in harmony with each other. Though he has been an asset to our service, Hardy has also been extraordinarily helpful in other areas of the company. In addition to championing our social media interaction with guests, clients and suppliers he also liaised with our guests in order to achieve a high ranking for our hotel through trip advisor on his role as Guest Relations Executive. Hardy also took part in the AICR’s (Association of Front Office Managers) Receptionist of the Year competition inspiring and motivating other employees. He has also been the recipient of the coveted employee of the year award which is given to those individuals that display the YES I CAN attitude Radisson is renowned for. I highly recommend Hardy. He is a team player and would make a great asset to any organization.

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Credentials

  • CertTESOL
    Trinity College London
    Nov, 2013
    - Oct, 2024

Experience

    • United Kingdom
    • Higher Education
    • 1 - 100 Employee
    • Teacher of Mathematics and Computing
      • Sep 2022 - Present
    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Mathematics Teacher
      • Nov 2020 - Sep 2022
    • United Kingdom
    • Education Administration Programs
    • Mathematics Teacher
      • Sep 2019 - Aug 2020
    • Philippines
    • E-learning
    • 300 - 400 Employee
    • Business English Communication Trainer / HR Specialist
      • Oct 2014 - Sep 2019

      Training Japanese professionals in their business communications concerns Conducting interviews to applicants for Trainer positions Training Japanese professionals in their business communications concerns Conducting interviews to applicants for Trainer positions

    • United Kingdom
    • Facilities Services
    • 100 - 200 Employee
    • Welcome Host at Emirates Air Line
      • May 2012 - Oct 2013

      Assisting passengers with their journey whilst delivering excellent customer service. Assisting passengers with their journey whilst delivering excellent customer service.

    • United Kingdom
    • Hospitality
    • Guest Relations Executive
      • May 2009 - Jul 2011

      Built and developed relationships with both internal and external customers. Handled all aspects of guest arrivals including VIP’s check-in and departure. Maintained communications with other departments. Handled check-in and check-out processes. Handled guest complaints and anticipated and met guests’ needs while working efficiently in a fast-paced setting. Built and developed relationships with both internal and external customers. Handled all aspects of guest arrivals including VIP’s check-in and departure. Maintained communications with other departments. Handled check-in and check-out processes. Handled guest complaints and anticipated and met guests’ needs while working efficiently in a fast-paced setting.

    • Philippines
    • 1 - 100 Employee
    • Front Office Assistant
      • Jul 2009 - Mar 2010

      Handled check-in and check-out processes. Handled guest complaints and anticipated and met guests’ needs while working efficiently in a fast-paced setting. Handled check-in and check-out processes. Handled guest complaints and anticipated and met guests’ needs while working efficiently in a fast-paced setting.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Rooms Operation Division
      • Aug 2006 - Jan 2008

      Consistently one of the highest scoring team members on guest satisfaction scores. Handled a special project of creating a Front Office Newsletter that was produced monthly. Worked in multiple departments and developed knowledge and skills in different areas of the resort. Gained practical skills on supervisory role in Front Office and Housekeeping Department Consistently one of the highest scoring team members on guest satisfaction scores. Handled a special project of creating a Front Office Newsletter that was produced monthly. Worked in multiple departments and developed knowledge and skills in different areas of the resort. Gained practical skills on supervisory role in Front Office and Housekeeping Department

Education

  • Canterbury Christ Church University
    School Direct Teacher Training, Mathematics
    2019 - 2020
  • International Career Institute
    Advance Diploma, Japanese Language
    2012 - 2013
  • University of Wales, Cardiff
    Master, Business Administration
    2010 - 2011
  • Centro Escolar University
    Bachelor's, Tourism
    2002 - 2006

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