Melanie Mitchell
Solutions Consultant at Cheetah Digital- Claim this Profile
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Topline Score
Bio
Dayne Shope
Melanie is a wonderful teammate and an incredible sales leadership asset. She is a talented and strategic thinker who understands how to create training strategies that drive results and increase performance. Without a second thought I would choose to work with Melanie again and you would be lucky for the same opportunity.
Emmanual (Manny) Foster
Melanie is highly skilled as a Sales Trainer. Her areas of expertise include sales agent development, creating a positive new agent experience, and driving performance goals. Melanie is very efficient and utilized her strengths to execute against a goal. I worked on the same training team with Melanie for approximately two years. She was always one that I could rely on for her abundance of knowledge about sales and effectively communicating a message to new agents.
Dayne Shope
Melanie is a wonderful teammate and an incredible sales leadership asset. She is a talented and strategic thinker who understands how to create training strategies that drive results and increase performance. Without a second thought I would choose to work with Melanie again and you would be lucky for the same opportunity.
Emmanual (Manny) Foster
Melanie is highly skilled as a Sales Trainer. Her areas of expertise include sales agent development, creating a positive new agent experience, and driving performance goals. Melanie is very efficient and utilized her strengths to execute against a goal. I worked on the same training team with Melanie for approximately two years. She was always one that I could rely on for her abundance of knowledge about sales and effectively communicating a message to new agents.
Dayne Shope
Melanie is a wonderful teammate and an incredible sales leadership asset. She is a talented and strategic thinker who understands how to create training strategies that drive results and increase performance. Without a second thought I would choose to work with Melanie again and you would be lucky for the same opportunity.
Emmanual (Manny) Foster
Melanie is highly skilled as a Sales Trainer. Her areas of expertise include sales agent development, creating a positive new agent experience, and driving performance goals. Melanie is very efficient and utilized her strengths to execute against a goal. I worked on the same training team with Melanie for approximately two years. She was always one that I could rely on for her abundance of knowledge about sales and effectively communicating a message to new agents.
Dayne Shope
Melanie is a wonderful teammate and an incredible sales leadership asset. She is a talented and strategic thinker who understands how to create training strategies that drive results and increase performance. Without a second thought I would choose to work with Melanie again and you would be lucky for the same opportunity.
Emmanual (Manny) Foster
Melanie is highly skilled as a Sales Trainer. Her areas of expertise include sales agent development, creating a positive new agent experience, and driving performance goals. Melanie is very efficient and utilized her strengths to execute against a goal. I worked on the same training team with Melanie for approximately two years. She was always one that I could rely on for her abundance of knowledge about sales and effectively communicating a message to new agents.
Credentials
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Qvidian Content Manager I
Upland SoftwareOct, 2020- Nov, 2024 -
Qvidian Content Manager II
Upland SoftwareOct, 2020- Nov, 2024
Experience
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Cheetah Digital
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United States
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Software Development
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300 - 400 Employee
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Solutions Consultant
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May 2022 - Present
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Upland Software
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United States
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Software Development
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700 & Above Employee
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Project Manager
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Apr 2021 - May 2022
*Leads implementation activities from kick-off through go-live for marketing automation SAAS products in mid-market and enterprise organizations*Consults with clients to determine product requirements and executes configuration*Designs and recommends unique internal processes per client that align with their products*Guides clients through Change Management exercises to promote product adoption
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Technical Training Specialist
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Sep 2019 - May 2022
*Delivers training to customers via virtual classroom and on-site for Upland Kapost and Upland Qvidian*Assists with the development and management of training materials*Stays current on tools, technology and training methodologies *Evaluates software and provides insightful feedback to production team*Travels to client locations throughout the United States and globally
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Townsquare Interactive
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United States
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Advertising Services
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500 - 600 Employee
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Senior Digital Marketing Project Manager
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May 2018 - Sep 2019
* Acts as an extension of the sales team and onboards all new clients * Uses relevant marketing savvy to direct the production team to build marketing tools in line with the client’s business and strategy as discovered through the onboarding process * Works with the Account Management team to facilitate a seamless transfer once the account is active * Determines how to quickly meet clients’ needs while efficiently communicating across multiple mediums while maintaining a full pipeline of new business * Assists leadership team with new hire training regarding marketing products pertinent to the role
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Red Ventures
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United States
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Technology, Information and Internet
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700 & Above Employee
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Sales Trainer
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Sep 2015 - May 2018
*Subject matter and compliance guideline expert for 5+ products*Creates new training materials and manages updates as products change*Facilitates training in an engaging environment created using the principles of Adult Learning Theory*Responsible for all aspects of sales agent's employment including attendance, product retention and on the job sales performance*Influences the agent experience from classroom to sales floor and drives performance by motivating and coaching agents to close sales*Communicates with sales leaders and peers to ensure the continued success of sales agents by holding agents accountable to their performance and creating a treatment plan for under performers
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Floor Lead
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Jan 2015 - Sep 2015
*Drives sales agent performance by cultivating and engaging, high-morale environment *Communicates performance updates to sales leadership *Responsible for the successes and opportunities of the sales floor*Manages attendance and compliance quality of sales agents
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Education
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2010 - 2014
Francis Marion University
Bachelor of Arts (B.A.), Mass Communication/Media Studies
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