Experience

InCrowd, Inc

• United States
• Market Research
• 1 - 100 Employee

• Project Manager

  • Mar 2017 - Present



Massachusetts General Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Program Coordinator/ Research Assistant

  • May 2015 - Mar 2017

  - Provide administrative and programmatic support to the Division (Leadership, Fellows, Post-doctoral Fellows and other staff). - Coordinate travel logistics, expense reports and facilitate large-scale procurements and shipments - Assist in recruitment processes (advertising, interviewing, hiring, on-boarding), responsible for training new employees on all office procedures and protocols - Conduct literature reviews, transcribe interviews, code qualitative data and prepare research posters and presentations - Assist in IRB preparation/submission and manuscript journal submission - Assist in grant searching, writing, preparation and submission - Marketing management, responsible for creating quarterly newsletters, updating existing marketing material, manage social media accounts - Maintain and update the Division website Show less



Massachusetts General Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Coordinator II - Urology

  • Jun 2014 - Mar 2015

  - Maintain physician’s office to include calendar management, office reception, mail processing, correspondence and reports and related responsibilities of a secretarial nature. - Prepares for patient visits by placing appointment and surgery reminder calls, organizing patient files and printing forms and ensuring physician and office is prepared to provide for patient visit or surgery. - Completes procedures to check-out patients as they exit exam rooms, including scheduling appointments and testing - Provides and coordinates office support to meet physician needs. This includes operating room schedules, maintaining files, dictation support, correspondence with physicians, patients and other offices or agencies - Provides and coordinates patient appointments to include processes related to cancelled appointments and reminder notices. - Manage front desk, check in patients, collect co pays Show less



Action for Boston Community Development, Inc.

• Non-profit Organization Management
• 300 - 400 Employee

• Elm Hill Family Service Center Intern

  • Jan 2014 - May 2014

  - Received training to provide general case management assistance for the overall advancement of BPS families. - Completed General Administrative Duties - Maintained front desk tasks; answering phones, greeting and checking in clients - Scheduled appointments • Worked sensitively with diverse populations • Participated in other EHFSC social services programs: Food Pantry, Senior Center Program, Cradles to Crayon, Holiday Assistance, fuel assistance, Financial Assistance, Housing Services, and employment services Show less



University of Massachusetts Amherst

• United States
• Higher Education
• 700 & Above Employee

• Clerk and Administrative Assistant - Records & Gift Processing Biographical Administration

  • Sep 2011 - May 2013

  • Inputted confidential data following standard operation protocols • Performed Demographic Searches; Cross – referenced data from multiple sources• Assured confidentiality during document transfer across departments

• Fitness Staff - The Body Shop Fitness Center

  • Jan 2013 - Apr 2013

  • Managed help desk while offering customer service• Enrolled members and maintained accurate and up to date guest information databases• Ensured safety of gym members, organized and maintained equipment • Interacted with clients to offer personalized and specialized training to meet individual needs