Hanzala Faki

IT Support Technician at AspiraCloud
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Feb, 2023
    - Nov, 2024

Experience

  • AspiraCloud
    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • IT Support Technician
      • Jan 2023 - Present

  • Future Academies
    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • IT Support Contractor
      • Jan 2019 - Dec 2019

  • Hackney Education
    • United Kingdom
    • Education Administration Programs
    • 300 - 400 Employee
    • IT Service Support Engineer
      • Jan 2017 - Dec 2018

    • Service Desk Analyst
      • Dec 2015 - Jan 2017

  • All3Media International
    • United Kingdom
    • Media Production
    • 1 - 100 Employee
    • IT Support Technician
      • Oct 2010 - Mar 2011

      • Called upon strong interpersonal communication skills to convey often complex technical details to non-technical people in a user-friendly format while delivering first line technical support. • Demonstrated a positive response to pressure within a fast-paced helpdesk setting. • Installed, maintained, administered and troubleshot hardware and software. • Project managed functions associated with data and patch cabling. • Delivered remote support, patch and software upgrades and PC management. • Administered Active Directory users, groups and email – maintained meticulous levels of attention to detail to ensure data integrity. • Coordinated file and print server administration, including permission, shares, quotas and print queues, alongside email accounts. • Supported and maintained Windows XP/Windows 7 operating systems and associated software. • Utilised RIS server and PC profiles when building and rebuilding PCs Show less

  • Sadler's Wells
    • United Kingdom
    • Performing Arts
    • 100 - 200 Employee
    • IT Technician (Work Placement)
      • Jun 2010 - Aug 2010

      • Installed, maintained, administered and troubleshot hardware and software. • Administered Active Directory users, groups and email – maintained meticulous levels of attention to detail to ensure data integrity. • Supported and maintained Windows XP/Windows 7 operating systems and associated software. • Utilised RIS server and PC profiles when building and rebuilding PCs. • Updated floor plans and data port maps, as well as software library and associated manuals. • Installed, maintained, administered and troubleshot hardware and software. • Administered Active Directory users, groups and email – maintained meticulous levels of attention to detail to ensure data integrity. • Supported and maintained Windows XP/Windows 7 operating systems and associated software. • Utilised RIS server and PC profiles when building and rebuilding PCs. • Updated floor plans and data port maps, as well as software library and associated manuals.

  • QA Ltd
    • United Kingdom
    • Higher Education
    • 700 & Above Employee
    • IT Trainee
      • Sep 2009 - May 2010

      Basic Network & Desktop Engineering Certification, IT Systems Specialist, Distinctions & Passes. Basic Network & Desktop Engineering Certification, IT Systems Specialist, Distinctions & Passes.

Education

  • University of East London
    Bachelor’s Degree, Computer Networks
    2011 - 2015
  • QA Ltd
    Advanced Diploma, CompTIA A+, Network +, City & Guilds., Basic Network & Desktop Engineering Certification, IT Engineer
    2009 - 2010

Community

You need to have a working account to view this content. Click here to join now