Showroom Manager

• Oct 2020 - Present

● Deep analysis for our competitors to monitor all competing products and services to help recognize how to enhance our business strategy.● Responsible for all the stock that shipped from overseas in terms of what we sell to bring the appropriate merchandise.● Responsible for the VIP accounts such as Mona Hussain designs, Hany Saad innovation and Amr Helmy designs also, Hassan Allam constructions, Khalifa constructions …. etc.● Responsible for dealing with the VIP clients direct such as Footballers, Celebrities, Influencers etc.● Responsible for creating the company's portfolio and presentations.● Handling presentations and demos for potential VIP clients.● Co-operation with logistics and installation divisions to handling delivery schedule to achieve agreements terms.● Overseeing customer account management including negotiating contracts and agreements to maximize profit.● Maintaining database (CRM, Excel.) of potential client information.● Set Sales Targets and Motivate Sales Team.● Close sales and achieve the monthly KPIs. Show less

Senior Key Account Manager

• Sep 2019 - Sep 2020

● Managing a portfolio of accounts to achieve a long- term success.● Developing positive relationships and handling customers’ needs in person.● Follow up with the clients to ensure their satisfaction level in terms of quality, delivery etc.● Explaining and demonstrating features of products and services.● Handle cash register and transactions with the clients in a successful and precise way as required.● Performing up-selling, cross-selling, proposing options to meet customers' demands.● Manually creating shop drawings, cutting list, and cut indications.● Customize the product to match customer needs.● Preview and take measurements from sites. Show less

Sales Supervisor / Key Account Manager

• Apr 2017 - May 2019

· Assist Managers in Sales Strategy Development.· Responsible for the government accounts such as Ministry of health, Ministry of education, Ministry of interior affairs, Ministry of Commerce and Industry building etc.· Close sales and achieve the monthly KPIs.· Responsible for the VIP accounts such as Villeroy & boch, Grohe, Dornbracht, Kistenmacher, Nahm etc. · Deep analysis for our competitors to monitor all competing products and services to help recognize how to enhance our business strategy. · Travel to Germany to have a training on the new products we will start to sell then come back and train all the company members. · Recruit, Train, and Coach the Sales Team.· Delegate Tasks and Set Deadlines.· Set Sales Targets and Motivate Sales Team.· Prepare Sales Reports.· Supervise the team with routing Schedules.· Monitors monthly merchandiser's performance and directs Accordingly. Show less

Sales Account Manager

• Jan 2015 - Mar 2017

Serve as the lead point of contact for all customer account management mattersBuild and maintain strong, long-lasting client relationshipsNegotiate contracts and close agreements to maximize profitsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesClearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholdersDevelop new business with existing clients and/or identify areas of improvement to meet sales quotasForecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Prepare reports on account statusCollaborate with sales team to identify and grow opportunities within territoryAssist with challenging client requests or issue escalations as needed Show less

Sales Representative(indoor)

• Oct 2012 - Dec 2014

Responsible for delivering an outstanding guest experience to all customers and using appropriate sales techniques and product knowledge to reach the sales targetsResponsible for the sales quota as assigned by direct sales managerResponsible for reporting all sales activities on daily basisResponsible for reporting needs and status of assigned customersResponsible for visiting customers and acquiring new customersFocus on new sales acquisitions and encourage all new servicesFollow up on after sales service and customer satisfaction Show less

Accountant

• Feb 2011 - Sep 2012

preparing accounts and tax returnsadministering payrolls and controlling income and expenditureauditing financial informationcompiling and presenting reports, budgets, business plans, commentaries and financial statementsanalysing accounts and business plansproviding tax planning services with reference to current legislationfinancial forecasting and risk analysisdealing with insolvency casesnegotiating the terms of business deals and moves with clients and associated organisationsmeeting and interviewing clientsmanaging colleagues, workloads and deadlines Show less

Accountant

• Jun 2009 - Dec 2010