Experience

VUBIQUITY

• United States
• Entertainment Providers
• 200 - 300 Employee

• Encoder

  • May 2016 - Present



CARD.com

• United States
• Financial Services
• 1 - 100 Employee

• Training Coordinator and Supervisor

  • May 2014 - Mar 2016

  •Using technical knowledge, listening skills, empathy and friendliness to resolve escalated phone calls •Being present on the floor and helping CSR's find the best answers when struggling •Utilizing programs to monitor the volume, efficiency, trends and quality of communications. •Researching and resolving possible BBB or Legal claims, and Social Media issues. •Developing, designing and presenting training material to new recruits •Working with tech to report bugs and automating tasks to improve workflow. •Improving interdepartmental communication, by developing cloud based spreadsheets that simplify data Show less



Max Health and Wellness Center

• Greater Los Angeles Area

• Marketing and Event Coordinator

  • May 2012 - Mar 2014

  • Designed grass roots campaigns that brought our business to the people and, in turn, brought the people to our business • Planned and coordinated offsite events. • Maintained and tracked event budgets. • Set up and maintained social media and e-mail campaigns • Worked regularly with the Chamber of Commerce. • Designed grass roots campaigns that brought our business to the people and, in turn, brought the people to our business • Planned and coordinated offsite events. • Maintained and tracked event budgets. • Set up and maintained social media and e-mail campaigns • Worked regularly with the Chamber of Commerce.



Regal

• United States
• Entertainment Providers
• 700 & Above Employee

• Marketing Coordinator

  • Aug 2008 - Jul 2010

  • Acted as liaison between Studios, media, and theaters in district while also building relationships and maintaining strong rapport• Worked with community for grass roots marketing campaigns for 17 different theaters in our district• Maintained a high level of support for theaters by aiding in promotions and special events, brainstorming promotional activities, arranging community events, distributing promotional and marketing materials, and handling all media trades• Researched and analyzed market share information by providing weekly reports on each theater’s performance compared to neighboring competitors• Tracked, analyzed and motivated theater’s charity efforts. Show less

• Lead Assistant Manager

  • Jul 1998 - Jul 2008

  • Responsible for monitoring employee productivity and finding creative strategies to improve performance• Enforced all company policies and performed the duties of the General Manager when he was not present• Completed additional tasks including cash management, managing inventory, building and starting movies, and promoting films.