Junior Java Developer

• Oct 2022 - Present

Currently responsible for creating, maintaining and integrating new and existing features and functionalities using technologies such as Spring Boot, Alibaba Cloud, various API libraries, applying architectures and concepts such as Layered architecture using the Spring Web MVC Currently responsible for creating, maintaining and integrating new and existing features and functionalities using technologies such as Spring Boot, Alibaba Cloud, various API libraries, applying architectures and concepts such as Layered architecture using the Spring Web MVC

Junior Developer

• Jun 2022 - Sep 2022

Tech Process Senior Associate

• Jun 2021 - Jun 2022

Responsible for maintaining and improving the the overall CRM infrastructure, specifically Google Help Centers and its components. This involves deep understanding and application of back-end configuration of the CRM platform and code analysis of rule sets applied in the configs. Examples of these components are: Contact Forms, Pool Routings, Rules, Canned Responses (message templates for manual and automated response) and many more. These stated tasks are determined by triaging "issues/bugs/tasks" raised by stakeholders via an internal ticketing system. Lastly, engaging and collaborating with other teams and individuals such as front line agents, sales, and engineering is frequently done to complete and solve the issues raised by stakeholders. This is achieved by providing detailed understanding of the business and technical requirements in order to achieve an optimal resolution.

Demo Services Engineer, Associate

• Apr 2018 - Jan 2021

Responsible for creating demo solutions for Infor CloudSuite platforms and its components. Mainly focusing on the Human Capital Management application, and had worked on both Infor M3 and Coleman (AI) as well. The creation of demo solutions comprises of the following simple and complex tasks: 1. Feasibility study of a proposed solution 2. Process lifecycle - understanding/learning how a specific process works from start to finish to know how to incorporate the proposed idea. 3. Creation of prototype 4. Development - involves configuration, automation, and coding (using Lawson Pattern Language, a proprietary programming language based on Java) depending on the requirements 5. Implementation and documentation - launching of the developed function/feature/process. In addition, I was also responsible for the maintenance of the HCM demo platform which includes tracking, monitoring, and resolution of known and new issues within the software raised by stakeholders. Content creation within the Talent Acquisition area of the system is also part of my team's scope and uses HTML, CSS, and JavaScript to complete. Lastly, collaboration with other internal teams is frequent due to demo solutions requiring different knowledge on process, features, and function within the software hence communication and knowledge are key learning throughout my stay in the organization.

Software Developer Intern

• Sep 2017 - Dec 2017

Responsible for designing and developing a basic ticketing/bug tracking system for the company's IT services. The project included the training and exposure in the following fields: - Project Management - Project Documentation - Data Gathering - System Design - Database Design - Software Development using mainly PHP, MySQL (PHPMyAdmin), CodeIgniter - Quality Assurance Testing (No tools used. Manual checking only). - Implementation - Professional Meetings & Gatherings