Hannu Terho

Project Manager at Roima Intelligence
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Contact Information
us****@****om
(386) 825-5501
Location
Espoo, Uusimaa, Finland, FI
Skills

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Credentials

  • Lean Six Sigma Yellow Belt Certification
    LeanValmennus.fi
    Nov, 2020
    - Nov, 2024
  • PRINCE2® Foundation Certification
    AXELOS Global Best Practice
    Jul, 2020
    - Nov, 2024
  • Certified SAFe 4 Agilist
    Scaled Agile, Inc.
    Dec, 2018
    - Nov, 2024
  • ITILv3 Service Management foundation
    Materna
    May, 2009
    - Nov, 2024
  • Certified Service Manager program
    www.marketingakademie.de
    Aug, 2008
    - Nov, 2024

Experience

  • Roima Intelligence
    • Finland
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Project Manager
      • Sep 2018 - Present

      Project Manager tasks for the logistic delivery projects: • Defining the scope of the project in close collaboration with the Account Management • Define project phases, milestones, major tasks and resource requirements • Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project • Managing project risks • Ensure that the project deliverables are on time, within budget and at the required level of quality Project Manager tasks for the logistic delivery projects: • Defining the scope of the project in close collaboration with the Account Management • Define project phases, milestones, major tasks and resource requirements • Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project • Managing project risks • Ensure that the project deliverables are on time, within budget and at the required level of quality

  • Lehtipiste Oy
    • Finland
    • Wholesale
    • 1 - 100 Employee
    • Development Manager
      • Jun 2017 - Sep 2018

      - Development project of defining, testing and implementing new WMS- system and integration to ERP-system. - Developing warehouse operations and fulfillment services. - Define and implement development roadmap aligned with strategic business requirements. - Driving development projects and initiatives - Develop and implement KPIs and analytical support for operations. - Manage supplier relationships - Participate in cross-functional development projects - Development project of defining, testing and implementing new WMS- system and integration to ERP-system. - Developing warehouse operations and fulfillment services. - Define and implement development roadmap aligned with strategic business requirements. - Driving development projects and initiatives - Develop and implement KPIs and analytical support for operations. - Manage supplier relationships - Participate in cross-functional development projects

  • Fimatic Oy
    • Helsinki, Finland
    • Sales and Project Manager
      • Sep 2013 - May 2017

      - Solution sales: find and follow up new opportunities for new customers - Account Management: clarify customer needs and provide proposals - Project Manager for delivery projects: coordination, requirement management, delivery and rump up - Solution sales: find and follow up new opportunities for new customers - Account Management: clarify customer needs and provide proposals - Project Manager for delivery projects: coordination, requirement management, delivery and rump up

  • Atos
    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Service Delivery Manager
      • Apr 2011 - Sep 2013

      • Application Management Services for named Customers • Incident and change management, SLA, resourcing • Budget, forecast and profitability management • Sales support • Managing customer satisfaction and customer relationship • Application Management Services for named Customers • Incident and change management, SLA, resourcing • Budget, forecast and profitability management • Sales support • Managing customer satisfaction and customer relationship

  • SD Worx Sverige
    • Sweden
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Service Manager, Cloud Operations
      • Apr 2009 - Apr 2011

      • Sales support: Customer agreements, Service description, Pricing • Service portfolio management • Supplier management • Service meetings with customers and SLA follow up • Development of Service creation processes internally • OLA discussions (internal SLAs) • Sales support: Customer agreements, Service description, Pricing • Service portfolio management • Supplier management • Service meetings with customers and SLA follow up • Development of Service creation processes internally • OLA discussions (internal SLAs)

  • Nokia
    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Manager
      • Feb 1994 - Mar 2009

      • Managing globally delivery and maintenance services for messaging solutions, mobile phones and peripherals • Care preparation projects for the new products within the sale area and R&D; milestone reviews, roadmaps, requirement management, warranty cost estimations, problem solving and escalations • Competence development and –transfer management • Managing globally delivery and maintenance services for messaging solutions, mobile phones and peripherals • Care preparation projects for the new products within the sale area and R&D; milestone reviews, roadmaps, requirement management, warranty cost estimations, problem solving and escalations • Competence development and –transfer management

Education

  • Pori Institute of Technology
    Bachelor of Science (B.Sc.), Electronics and Information Technology
    1987 - 1991

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