Hanna Karłowska
Product Specialist at Further- Claim this Profile
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Polish Native or bilingual proficiency
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English Full professional proficiency
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Spanish Full professional proficiency
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Bio
Experience
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Further Group
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Spain
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Insurance
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1 - 100 Employee
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Product Specialist
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Aug 2020 - Present
- Responsible of the Product Catalogue database with creation of new products and update of existing entries with corrections, improvements, new benefits, etc- Research of medical topics or trends under the constant audit of the Further´s products financial and medical viability- Helping with the design, guidance and drafts of policy literature for clients, including policy terms and underwriting questionnaires.- Assisting in signing-off policy terms and underwriting questionnaires for clients.- Attend to clients on technical questions relating company’s products, eligibility, medical underwriting, group underwriting rules etc.- Giving support in product related topics - Review product roll out in the renewal calendar, aligning product terms and pricing updates.- Support in the drafting of underwriting and technical pieces of the reinsurance agreements with clients, providing product management expertise.
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Claims Coordinator
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Mar 2019 - Aug 2020
Managing all the aspects related to international medical claims by providing ongoing support and expertise to insured members. Main duties include:- Make decisions on claims coverage and prepare documentation for approvals.- Coordinate logistics and medical treatment arrangements with medical and non-medical providers.- Provide continues customer service support to insured members during the medical treatment.- Ensure all arrangements for treatment abroad and keep all parties up to date.- Coordinate payments with providers.- Provide information on claims and expenses for clients.- Prepare comprehensive claims reports.
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Investing.com
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Israel
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Technology, Information and Internet
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300 - 400 Employee
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Freelance Translator
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Jul 2017 - Feb 2019
English – Polish Financial News Translator - daily translation of Forex, commodities, stock markets, macroeconomic and financial news stories on an ongoing basis.
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IMS Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Data Collector
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Jul 2016 - Mar 2017
- Maintaining and building relationships with customers through direct contact in the pharmaceutical sector. - Recruit and interview physicians regarding their prescription habits and their contact with pharmaceutical companies.- Reports of the progress of projects. - Documentation, mailings, troubleshooting and translations - Interacts effectively with doctors either by phone and email - processes all incoming calls, responding to customer questions - Prepares and mails hardcopy data collection documents to assigned panel. - Process all daily updates and changes coming into the database in the country, deliver on time, follow high quality standards
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Product Specialist
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Aug 2013 - Oct 2015
Main fields of specialization:- Cryobiology: Cryogenic tanks, LIN storage, Ultra-low temperatures freezers, Controlled rate freezers, Protective equipment, Sample transport, Cryoprotectants, Consumables,- Cell processing solutions: automated, closed system for processing of umbilical cord blood, bone marrow, peripheral blood and other cell based products, suitable for stem cell banking, transplantation, point-of-care, and cellular therapy- Samples Concentration: Centrifugal Solvent Evaporator systems and Sample Concentrator technology for use in chemistry, biology and analytical science applications.- Freeze Drying Equipment: to the biotechnology, diagnostic and veterinary markets- Laminar Flow Cabinets: Class 1 and 2 - Climate ChambersResponsibilities:- Supporting Sales Representatives during selling process like demonstrating systems and maintaining good relationships with existing clients of the company. - Promotion of systems used in molecular biology laboratories (preparation of customer events, seminars, representing the company at meetings and conferences, create sales tools and promotional literature as required - brochures, leaflets, catalogues).- Providing technical trainings - Tenders preparation- Administration of the Company Website - Cooperation with international partners like: Labogene, Snijders, Origen, MVE Chart Biomedical, Genevac, SP Scientific, Biosafe, Peqlab, - Provide regular updates and presentations on latest promotions/campaigns to sales force.
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Product Manager
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Jan 2011 - Jul 2013
Responsibilities:- Define product strategy and road maps of products from the following sectors: Laboratory Chemicals, Laboratory Equipment like: Incubators, Magnetic and Overhead Stirrers, Centrifuges, Cabinets, ULT Freezers, Rotary Evaporators, pH meters, Densitometers, Colony Counters- Preparing market situation analysis, trends in the market and sales forecasting - Introduction of new products and to develop and modify existing products - Preparing commercial goals of the individual branches (8 across the country, including 50 sales representatives) - Preparation of sales prices for key product groups- Providing the sales team with the necessary technical expertise to enable them to sell the product. This involves printed and electronic promotional material and product training - Administration of the Company Website - Active cooperation with distributors / manufacturers (more than 100 companies), price negotiations, determine the terms of trade, participate in the creation of distribution agreements, development of common promotional campaigns- Looking for new manufacturers, by visiting the biggest laboratory fairs e.g: Achema (Frankfurt, Germany) or Analityca (Munich, Germany), who will replace existing (weak points in company portfolio) or who will complement the offer- Translation English instruction manuals into Polish (equipment like Spectrophotometers, Freezers, Polarimeters).
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Technican in laboratory
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Jul 2010 - Dec 2010
Responsibilities:- Carrying out tests and checks of products, materials and raw materials during the production process- Compliance of quality control, maintaining required documentation
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Education
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Instituto Fundación Teófilo Hernando
Especialista en Gestión Administrativa de Ensayos Clínicos (CTA) -
Universidad Nacional de Educación a Distancia - U.N.E.D.
Curso de Mediadores de Seguros -
Escuela Oficial de Idiomas
Language studies, Spanish -
Uniwersytet Mikołaja Kopernika w Toruniu
Master’s Degree, Biotechnologia