Hannah Shimei A.

Property Management Officer at The Gate Properties
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Contact Information
Location
Abu Dhabi Emirate, United Arab Emirates, AE
Languages
  • English Professional working proficiency
  • Filipino Native or bilingual proficiency
  • Arabic Elementary proficiency

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Experience

    • United Arab Emirates
    • Real Estate
    • 1 - 100 Employee
    • Property Management Officer
      • Dec 2022 - Present

      • Manage and control leasing and operations related to properties under the management of The Gate properties • Do the needful to keep all properties occupied & prepare quotations for new tenants if required. • Manage new and renewal of lease contract according to the leasing policy, terms and conditions. • Meet, contact and follow-up tenants regarding their lease contract renewal, payments, enquiries, complaints • Direct communication with the landlord office regarding lease request approval and other property issues • Tracking and Filing of all documents related to properties. • Forward maintenance complaints to maintenance team & follow up to confirm work done on time • Attends to all incoming email and calls in a timely manner • Preparation of weekly, monthly and quarterly reports to send to landlord office, making sure that all information is true and correct. • Monitoring of current Annual Maintenance agreements for renewal or amendments • Preparation of Annual Maintenance Agreements (New and Renewal) • Preparation of Comparison Sheet or Tender Analysis Report for Landlord Approval • Quarterly Maintenance report to send to Landlord Office • Encode new tenant details and upload documents in the CRM • Encode new leases and do the needful to extend renewed contracts and upload necessary documents • Ensure that all data are accurate • Extract and double check the reports to be sent to Landlord's Office Show less

    • Listing Coordinator
      • Dec 2021 - Dec 2022

      • Coordinate and negotiate with landlords and owners who are interested to sell or rent their properties.• Coordinate with leasing agents and marketing about available properties for sale/rent to be posted on property portals to get leads.• Manage viewing appointments for properties listed.• Negotiate the prices with landlord and owner to sell or rent properties.

    • Executive Assistant
      • Mar 2017 - Dec 2021

      • Reporting direct to General Manager, Assist the General Manager in his day to day activities.• Receiving and screening phone calls and redirecting them when appropriate• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)• Prepare invoices or financial statements and provide assistance in bookkeeping• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders• Handle all the concern for the building managed by the company.• Handling of Payments for Rental of Unit and Renewal of Unit• Attend to client inquiries regarding available unit for rent• Do the processing of all required documents for the tenants. Show less

    • Property Management Assistant
      • Mar 2017 - Dec 2021

      • Managing the residential properties for new and renewal of contracts• Handle tenants/ clients inquiry through phone and email• Monitor rent of current and newly vacated units• Receive tenant's renewal and new rent payments• Handling tenant's maintenance complaints and issues• Documentation of tenants, making sure all are complete• Reporting to landlord office• Account management for Landlord for the property managed

    • Property Valuer Assistant
      • Mar 2017 - Dec 2021

      • Assist the Property Valuer in making Appraisal reports for Finance Institutions and owner of properties.• Search the market and inquire latest sold similar properties for current market price• Collate and organize all required documents and information to incorporate in the appraisal report• Surveying the neighborhood of the property• Gathering as much information as possible for a detailed and accurate appraisal report

    • Philippines
    • Banking
    • 700 & Above Employee
    • New Account Representative
      • Jun 2014 - Sep 2016

      • Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.• Compile information about new accounts, enter account information into computers, and file related forms or other documents.• Refer customers to appropriate bank personnel in order to meet their financial needs.• Interview customers in order to obtain information needed for opening accounts or renting safe-deposit boxes.• Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.• Obtain credit records from reporting agencies.• Collect and record customer deposits and fees, and issue receipts using computers.• Investigate and correct errors upon customers' request, according to customer and bank records.• Perform teller duties as required.• Execute wire transfers of funds.• Duplicate records for distribution to branch offices.• Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.• Perform foreign currency transactions and sell traveler's checks.• Schedule repairs for locks on safe-deposit boxes. Show less

    • Bank Teller
      • Jun 2012 - Jun 2014

      • Receive and count working cash at beginning of shift• Identify customers, validate and cash checks• Accept cash and checks for deposit and check accuracy of deposit slip• Process cash withdrawals• Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency• Perform services for customers such as ordering bank cards and checks• Receive and verify loan payments, mortgage payments and utility bill payments• Record all transactions promptly, accurately and in compliance with bank procedures• Balance currency, cash and checks in cash drawer at end of each shift• Answer inquiries regarding checking and savings accounts and other bank related products• Attempt to resolve issues and problems with customer's accounts• Initiate and open new accounts• Explain, advise on and promote bank products and services to customers• Identify referral opportunities and make relevant referrals• Ensure compliance with all internal controls and established policies and procedures Show less

    • Guest Service Agent
      • Jun 2010 - Feb 2011

      • Register guests and assigns rooms. Accommodates special requests whenever possible. • Assists in preregistration and blocking of rooms for reservations. • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. • Understands room status and room status tracking. • Knows room locations, types of rooms available, and room rates. • Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Show less

Education

  • Filipino Institute, Abu Dhabi
    Diploma of Education, Accounting
    2023 - 2023
  • The National Teachers College
    Bachelor of Science - BS, Hotel, Motel, and Restaurant Management
    2006 - 2010

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