Experience

Loan Market - Mortgage Mates

• New Zealand
• Financial Services
• 1 - 100 Employee

• Marketing Manager

  • Oct 2014 - Present

  Director alongside my husband, trading as Mortgage Mates Loan Market in Christchurch. Whether it be home loans - first home buyers, investors or refinancing needs - we can help. Contact us for a free consultation around your lending requirements. Let us handle the detail to simplify it for you. We have contacts at a range of lending providers, covering all major banks, and will make the process of securing finance simple and stress free. ✉ hannah.findlay@loanmarket.co.nz ☏ 027 693 3756 Show less



North Canterbury Fitness Centre

• Rangiora, Canterbury, New Zealand

• Group Fitness Instructor

  • Apr 2019 - Present



Les Mills New Zealand

• Wellness and Fitness Services
• 100 - 200 Employee

• Group Fitness Instructor

  • Nov 2007 - Present

  My passion for Health and Fitness intensified the moment I stepped foot into a Les Mills Group Fitness class! It was at Les Mills Cashel St that I took the plunge and began teaching BodyAttack. Group Fitness has not only taught me the power of personal health and well being but also honed my presentation skills and my ability to connect with people from all walks of life.I currently teach RPM® and SPRINT® at Les Mills Christchurch. I absolutely believe that the mind must be just as fit as the body. I love to share this energy with the members and will always be a huge advocate of the Les Mills brand and the amazing group fitness experiences they offer! Show less

• Marketing Coordinator

  • Jul 2014 - Apr 2015

  ✪ Passionate coordinator of all things Marketing and Events at Les Mills CHC!✪ Innovatively opening up Social Media Channels to increase member engagement – Les Mills Media✪ Proactively creating relationships with new corporate partners – Cycle Surgery, Le Race✪ Administering collateral and communications to increase staff and member satisfaction

• Facilitator

  • Feb 2014 - Apr 2015

  ✪ Facilitate 3 day training modules for new membership consultants (MCs) for LMNZ✪ Present 3 days of sales training content to upskill new MC's✪ Assess learning at module end and send feedback to Club Managers for further development of new MC's

• Membership Consultant

  • May 2013 - Apr 2015

  ✰ Proud member of Les Mills Christchurch – World class gym operating in the CBD red zone!✰ Reebok Sponsored Athlete who teaches Les Mills BodyAttack™, RPM™ and CXworx™ to Les Mills members✰ Member of National Touring Squad for Les Mills New Zealand (travel quarterly across 10 clubs to present new choreography and up skill Les Mills Instructors)✰ Outbound call and contact hot leads for membership at Les Mills to reach a monthly sales target✰ Part of an award winning team who have reached Club Budget for 26 months in a row (in the middle of the red zone!)✰ Build relationships with existing members to help club achieve 75% retention rate (industry leading) Show less



Reebok

• United States
• Manufacturing
• 700 & Above Employee

• Sponsored Athlete

  • Oct 2013 - Oct 2018

  ☞ 2014-2015 Les Mills/Reebok Athlete Sponsorship ☞ 2013-2014 Les Mills/Reebok Athlete Sponsorship ☞ 2017 - 2018 Les Mills/Reebok Athlete Sponsorship ☞ Certified Les Mills Instructor who teaches Les Mills BodyAttack™, RPM™ and CXworx™ to Les Mills members and instructors ☞ 2014-2015 Les Mills/Reebok Athlete Sponsorship ☞ 2013-2014 Les Mills/Reebok Athlete Sponsorship ☞ 2017 - 2018 Les Mills/Reebok Athlete Sponsorship ☞ Certified Les Mills Instructor who teaches Les Mills BodyAttack™, RPM™ and CXworx™ to Les Mills members and instructors



Lumino The Dentists

• New Zealand
• Hospitals and Health Care
• 200 - 300 Employee

• Regional Manager

  • Apr 2016 - Nov 2016

  Lumino The Dentists operates over 100 practices across New Zealand. They have grown quickly via acquisitions over the last 10 years and are quietly disrupting the way Dental practices operate in NZ. In my role as a Regional Manager I am responsible for 16 different practices across the South Island focusing on driving practice performance and success. I am focused on the financial performance of each business unit, regularly analysing financial performance reports and working with my teams to understand P&Ls, budgets and dashboard reporting to increase revenue and improve cost control. Most importantly, to create financial success and profitable practices we must first focus on the key driver of any successful business - our people. Influencing culture and inspiring our people to be great at what they do is the best part of my role. Show less



JUCY Group

• New Zealand
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Project Manager

  • Aug 2015 - Mar 2016

  Project managing an exciting new customer product for the JUCY group. Technology orientated and a New Zealand first, this innovative product will disrupt the way Car and Camper operators derive ancillary revenue and change customer journey's across NZ. Project managing an exciting new customer product for the JUCY group. Technology orientated and a New Zealand first, this innovative product will disrupt the way Car and Camper operators derive ancillary revenue and change customer journey's across NZ.



Meta Digital NZ

• New Zealand
• Technology, Information and Internet
• 1 - 100 Employee

• Marketing and Creative

  • Jul 2015 - Feb 2016

  → Marketing and Digital Strategy for Christchurch's best bespoke web design and development studio, Meta Digital → Creative writing and content creation for partners → In house marketing, social media and brand development for Meta Digital → Business strategy and continuous improvement → Marketing and Digital Strategy for Christchurch's best bespoke web design and development studio, Meta Digital → Creative writing and content creation for partners → In house marketing, social media and brand development for Meta Digital → Business strategy and continuous improvement



JUCY Group

• New Zealand
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Culture Queen - 'Group Training Manager'

  • Mar 2012 - May 2013

  JUCY has grown significantly over the last 10+ years and has recently embarked upon protecting the culture that has been the key to our success thus far. People have been our differentiator for a long time and currently I am tasked with ‘re-branding’ the People Function at JUCY. We began with Project JUCY 2017 - where we reimagined what the JUCY world would look like in 5 years time. This process involved engaging a selection of key stakeholders from across the organisation and on boarding them into the change project with a series of workshops. Across these workshops we ultimately designed a plan to realign our business and people goals to create a culture where all JUCY crew members understood the vision and values of the JUCY group. We used these new values and vision to redesign new recruitment, training and performance processes but also to underpin key decisions made my senior leaders and the board. The plan execution fell within the realm of the Culture Queen and it involved an international roadshow where the plan was bought to life to all members of the JUCY world, new internal branding and collateral and a redesign of the intranet and 'people place' online. The PE Dept. has taken over where the term 'HR' went wrong. Humans aren't resources, they are people. The ‘People Experience’ department cultivates culture, people and performance at JUCY. Show less

• Contact Centre Manager

  • Jun 2010 - Mar 2012

  With the rapid rise and growth of brand JUCY (from NZ Rentals to include Australian and USA Rentals, JUCY Hotels, JUCY Cruize and JUCY Travel!), the need arose for the Reservations Team to morph into the Contact Centre for the JUCY Group. The Contact Centre was the central touchpoint for all customers of the JUCY Group, from the first call when booking a JUCY product, to amending bookings, adding new JUCY products, to assisting customers on the road and post journey. This role further enhanced my people management skills, I was soley responsible for recruiting, inducting, training, developing and mentoring the Team. The role in a nutshell:- Enthusiastically led and inspired the Contact Centre for JUCY World which handled all reservations and sales (and then some!) for JUCY New Zealand, JUCY Australia, JUCY USA, JUCY Hotel and JUCY Cruize- Day to Day Leadership of 14 staff – including recruitment, performance management, motivating and inspiring my team members to reach daily sales targets. - Strategically lead the inbound call centre which averaged 1000's of calls, emails and instant messages per day - Total sales to reach $40million+ (2012)- Reported directly to CEO as a member of the Senior Management Team- Successfully project managed Telco and Telephony tender and upgrade for Head Office 2012 Show less

• National Sales and Reservations Manager

  • Jan 2009 - Jun 2010

  In this role I took the plunge headfirst into leading a Team (Reservations and Sales Reps) and the National Sales Distribution for JUCY. The role was challenging, diverse and a lot of FUN!I was exposed to the day to day inner workings of JUCY HQ including Marketing, Operations, Yield Management and Finance. I cut my teeth here. This role strengthened my people leadership skills and expanded my knowledge of the wider Tourism Industry through experiences such as the Australian Tourism Exchange, the World Travel Market and Sales Trips to visit Agents in Europe.- Led the New Zealand Sales and Reservations team for JUCY New Zealand and Australia- Day to day running of the reservations team of 8 staff; recruitment, discipline, motivating and inspiring my team members to reach daily sales targets- Managed two part time North and South Island Sales Reps who looked after a pool of 40 key retail accounts in Auckland, Christchurch and Queenstown- Account Managed existing Wholesalers and built relationships with new (attended Australian Tourism Exchange - ATE in June 2009)- Distributed sales bulletins and marketing collateral to all booking agencies, I was the direct point of contact for Agencies booking New Zealand product- Oversaw online business i.e. Web brokers (international), GDS and JUCY website direct online bookings through reservations- Provided CEO with sales plans for each distribution channel and achieved growth across all channels – grew a small account into a Key Account, achieving growth of $850K in less than 12 months- Secured new wholesale and online business when visiting Europe to meet with French and UK market prospects Show less

• South Island Sales Manager

  • Dec 2007 - Jan 2009

  On a whim when searching for fulltime employment, I applied for a role in Customer Services at JUCY. Turns out this was the best chance I ever took! I was instantly aligned to this fun, cheeky and playful brand, JUCY HannaH was born. After 3 months on the frontline I was given the amazing opportunity to represent JUCY as the South Island Sales Manager. This involved:- Account Managing a pool of 25 key Retail Agent Accounts in Christchurch and Queenstown-Working autonomously to Weekly sales targets, achieving growth across both centres - Writing my own sales plans, including incentive planning for current accounts and new business opportunitiesIt was in this role that I began to build a great base of Travel Distribution knowledge and learnt the art of B2B sales. Show less



GLASSONS LTD

• Retail
• 300 - 400 Employee

• Sales

  • Feb 2004 - Aug 2007

  I spent 3.5 years at Glassons, perfecting the art of retail selling. It was with this iconic NZ brand that I developed my passion for fashion and sales! I spent 3.5 years at Glassons, perfecting the art of retail selling. It was with this iconic NZ brand that I developed my passion for fashion and sales!