Experience

ForHealth Consulting at UMass Chan Medical School

• United States
• Business Consulting and Services
• 200 - 300 Employee

• Project Management Consultant

  • Feb 2023 - Present

  - Provided management and leadership on the Nursing Council on Workforce Sustainability (NCWS) project. The NCWS brings together nursing leaders across the Commonwealth to collaborate and address critical issues impacting the nursing pipeline.

• Business Intelligence Analyst

  • Jul 2021 - Feb 2023

  - Provided business intelligence & analytics on a wide range of initiatives including the State Hospital System Facilities project.- Partnered with external clients on consulting engagements and worked with internal departments & senior leadership to determine best practices and solutions for a variety of data and quality issues.- Identified trends, gaps, process improvements and empowered business units to make decisions with insightful data analytics.



American International College

• United States
• Higher Education
• 300 - 400 Employee

• Adjunct Faculty, Division of Public Health

  • Jan 2020 - Present

  - Developed the syllabus and all course assignments for PCH6100 Health Care Management and Policy for the inaugural MPH graduating class at AIC. - Introduced the principles of public health management and administration using case studies of real life public health management situations for both the private and public sectors that addressed healthcare finance and budgeting, health informatics, continuous quality improvement, and health law and ethics. - Solidified the health policy process and advocacy for health policy change and strategies for influencing health policy with students through a variety of technological and instructional methodologies. Show less



Soldiers'​ Home in Holyoke

• Medical Equipment Manufacturing
• 1 - 100 Employee

• Program Analyst

  • Jul 2020 - Jul 2021

  - Enabled data driving decision making through the development of new analytical solutions, data visualization and tools. - Created robust, reusable data querying, transformation and visualization in Excel, and other tools. - Led the creation and management of the senior leadership dashboard. - Engaged, educated and trained staff on the creation of new analytical systems and processes. - Developed and disseminated reports on the compliance of the software. - Consulted with managers and staff relative to training needs; recommends changes to training content. - Developed workflows, use case diagrams, flowcharts, and other analysis-type documentation. - Performed industry research to clarify, define and satisfy technology or business process issues. - Collaborated with Deputy Superintendent and CFO to develop hospital software expenses based on historical data, goals, and objectives. Show less



Behavioral Health Network, Inc (BHN)

• United States
• Mental Health Care
• 700 & Above Employee

• Quality Coordinator

  • Oct 2018 - Jul 2020

  - Conducted site and team reviews to provide guidance to supervisory staff and determine compliance with contract requirements. - Created and updated procedural manuals to incorporate process improvements. - Conducted site and team reviews to provide guidance to supervisory staff and determine compliance with contract requirements. - Created and updated procedural manuals to incorporate process improvements.



Visionary Consulting Partners, LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Practice Engagement Intern

  • Nov 2017 - Jan 2020

  - Led a project that applied a systems thinking approach to emergency and disaster management in healthcare through defining problems, formulating solutions, and making recommendations for improved health in clinical practice settings. - Solidified basic managerial concepts and tools such as project planning, budgeting, monitoring and evaluation of organizational initiatives while serving on the clinical knowledge transfer team for the VA Sierra Nevada Health Care Systems Project Nevada’s Heroes. Our team was responsible for transition facilitation and activation services of the entire facility in preparation for a 2019, move to a new hospital. - Supported the VA project team by providing database development and management, and data analytics. Also developed a final report of findings for VA leadership. - Worked with Project Nevada’s Heroes’ project management team to collect data from all hospital departments to ensure that problems and barriers encountered due to the move were formally documented. Data was then used to tailor solutions to support departments while causing a minimal impact to medical services and patient care. Show less