Experience

Bamboo

• United States
• Social Networking Platforms
• 1 - 100 Employee

• People Operations Manager

  • Jul 2022 - Present

  • Oversee the enhancement of employee enablement and long-term strategy of the business. Bring together enablement surveys, exit surveys, feedback surveys, and other experience data to provide solutions • Lead intake, make recommendations, and support resolution of sensitive employee relations matters • Cultivate strong relationships and work collaboratively with all areas of the business to identify, develop, and implement cultural, leadership, and change initiatives • Serve as a… Show more • Oversee the enhancement of employee enablement and long-term strategy of the business. Bring together enablement surveys, exit surveys, feedback surveys, and other experience data to provide solutions • Lead intake, make recommendations, and support resolution of sensitive employee relations matters • Cultivate strong relationships and work collaboratively with all areas of the business to identify, develop, and implement cultural, leadership, and change initiatives • Serve as a trusted HR advisor to managers and employees on a range of HR matters across the employee lifecycle including best practice people management, HR policies, processes, employee entitlements, and other related inquiries • Manage and support key people processes and HR transactions such as onboarding, offboarding, performance management, compensation, DEI, recruitment, and efforts related to the employee experience • Contribute to the creation and facilitation of training related to employee development • Strategize with leaders on reductions in force, conduct notification meetings, and prepare appropriate documentation • Champion DEI initiatives and send out relevant communications to foster an inclusive environment and build community

• People Development Specialist

  • Jul 2021 - Jul 2022

  Seattle, Washington, United States • Administer employee engagement surveys and analyze survey data to identify drivers of engagement, and actions to maintain/grow engagement • Design solutions and implementation plans, facilitate organization change, follow up to assess improvement, and identify sustainment actions • Project manage building out a new learning management system • Facilitate onboarding of new employees and oversee their new hire experience • Contribute to strategic DEI direction with active… Show more • Administer employee engagement surveys and analyze survey data to identify drivers of engagement, and actions to maintain/grow engagement • Design solutions and implementation plans, facilitate organization change, follow up to assess improvement, and identify sustainment actions • Project manage building out a new learning management system • Facilitate onboarding of new employees and oversee their new hire experience • Contribute to strategic DEI direction with active coordination and planning of events and projects • Collaborate with functional leaders to advance employee development programs



Bonton Farms

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Operations Specialist (Internal Title: Discipleship Program Specialist)

  • Feb 2021 - Jul 2021

  Dallas, Texas, United States • Serve as principal administrative contact and liaison with external constituents • Conduct training needs assessment for individuals in the community program • Develop training and development programs and objectives • Nurture new and old relationships with collaborative partners • Manage employee relations issues that require building trust and collaboration, such as: workplace investigations and consultations on challenging employee situations • Work with stakeholders… Show more • Serve as principal administrative contact and liaison with external constituents • Conduct training needs assessment for individuals in the community program • Develop training and development programs and objectives • Nurture new and old relationships with collaborative partners • Manage employee relations issues that require building trust and collaboration, such as: workplace investigations and consultations on challenging employee situations • Work with stakeholders and donors to partner with in contributing to the mission of the organization • Oversee and address daily needs of individuals in the community program Show less



International Justice Mission

• United States
• Non-profit Organizations
• 700 & Above Employee

• Sr. Regional Coordinator, South Asia/Temp HR Generalist

  • Aug 2018 - Dec 2019

  Mumbai Area, India • Provided a wide range of office administration and support to the Vice President of Partnerships, South Asia of International Justice Mission by managing complex calendars, arranging for meetings, appointments, and travel arrangements • Served as principal administrative contact and liaison with all organization staff, constituents and external contacts, typically including stakeholders, government members, and media agencies. Reviewed, assessed, routed, answered and monitored follow-up… Show more • Provided a wide range of office administration and support to the Vice President of Partnerships, South Asia of International Justice Mission by managing complex calendars, arranging for meetings, appointments, and travel arrangements • Served as principal administrative contact and liaison with all organization staff, constituents and external contacts, typically including stakeholders, government members, and media agencies. Reviewed, assessed, routed, answered and monitored follow-up action steps on correspondence • Planned, coordinated, and participated in the development and delivery of staff care activities and retreats • Represented the VP by welcoming visitors, preparing itineraries, and coordinating corporate functions • Completed projects and special assignments by managing time, collaborating with others, monitoring progress, and problem solving • Assisted in rescue operations to save victims of human trafficking • Conducted the annual training needs assessment and coordinated relevant trainings • Managed change as the organization underwent a restructuring and served as the point of contact to gauge staff concerns • Interviewed and recruited candidates as a full cycle recruiter • Maintained HR documentation • Assisted in determining job evaluation and grading of positions

• Human Resources Generalist

  • Jan 2018 - Aug 2018

  Mumbai, Maharashtra, India • Interviewed and recruited candidates as a full cycle recruiter • Conducted employment verifications and reference checks • Developed, administered, and facilitated all new-hire orientations • Conducted annual training needs assessment • Coordinated and organized employee training and development opportunities • Enforced company policy and procedures relating to all phases of human resources activity • Managed all aspects of leave administration • Created and implemented… Show more • Interviewed and recruited candidates as a full cycle recruiter • Conducted employment verifications and reference checks • Developed, administered, and facilitated all new-hire orientations • Conducted annual training needs assessment • Coordinated and organized employee training and development opportunities • Enforced company policy and procedures relating to all phases of human resources activity • Managed all aspects of leave administration • Created and implemented employee engagement and staff care programs • Communicated and collaborated effectively with all levels of employees, executive leadership, and stakeholders • Maintained accurate employee records

• Business Development/Human Resources Consultant

  • Jan 2017 - Jan 2018

  Mumbai, Maharashtra, India • Initiated front-end recruiting processes, such as scheduling interviews and handling candidate communication • Conducted a training needs assessment and planned various development trainings • Wrote Project Concept Notes for large organization events to send out to leadership and stakeholders • Motivated employees by planning engagement events and designing recognition programs • Assisted with logistics for the first International Conference on Women Trafficking in India •… Show more • Initiated front-end recruiting processes, such as scheduling interviews and handling candidate communication • Conducted a training needs assessment and planned various development trainings • Wrote Project Concept Notes for large organization events to send out to leadership and stakeholders • Motivated employees by planning engagement events and designing recognition programs • Assisted with logistics for the first International Conference on Women Trafficking in India • Created an official comprehensive Onboarding Document and program for new hires • Designed the Exit Survey and other necessary evaluation forms



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Recruiting Coordinator

  • Jul 2015 - Dec 2016

  Seattle, WA • Scheduled interviews and phone screens, working directly with candidates and hiring managers • Updated candidate records and job postings in recruiting systems and confirmed new hires • Provided follow-up correspondence to candidates on recruiting status • Generated offer letters and initiated onboarding and background checks for candidate



Webster University

• Higher Education
• 700 & Above Employee

• Program Assistant at George Herbert Walker School of Business & Technology

  • Feb 2012 - May 2015

  St Louis, Missouri, United States Provided administrative assistance with logistical and event work, development work, telephone calls, data entry, and filing; Used software skills, internet research abilities, and communication skills

• Sr. Human Resources Assistant Intern

  • May 2014 - Jul 2014

  Lexington, Kentucky • Recruiting and Selection: Managed on-site transfers, promotions, and hourly hiring from posting, selection, recruiting system management, and on-boarding • Employee Relations: Promoted positive employee relations through survey management, roundtable facilitation, employee recognition projects and systems • Data Analytics: Produced and analyzed reports to assist with labor planning and management. Utilize HRIS systems for data entry, modification, and reporting •… Show more • Recruiting and Selection: Managed on-site transfers, promotions, and hourly hiring from posting, selection, recruiting system management, and on-boarding • Employee Relations: Promoted positive employee relations through survey management, roundtable facilitation, employee recognition projects and systems • Data Analytics: Produced and analyzed reports to assist with labor planning and management. Utilize HRIS systems for data entry, modification, and reporting • Compensation/Payroll: Ensured payroll accuracy through audits, reporting, and proactive measures. • Compliance: Provided policy expertise to clients, manage site drug testing program, ensure pre and post-hire requirements are completed • Performance Management: Assisted client groups with weekly and yearly performance management systems and tools ensuring complete and timely delivery Show less



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Aug 2010 - Jul 2011

  Mesquite, Texas • Acted with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks • Maintained a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team • Anticipated customer and store needs by constantly evaluating environment and customers for cues • Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging… Show more • Acted with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks • Maintained a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team • Anticipated customer and store needs by constantly evaluating environment and customers for cues • Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed • Contributed to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager • Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer • Followed Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift • Maintained a clean and organized work space so that partners can locate resources and product as needed • Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards • Followed health, safety and sanitation guidelines for all products Show less