Experience

UMass Institute for Applied Life Sciences

• United States
• Higher Education
• 1 - 100 Employee

• Program Coordinator, Student Engagement & Center Administrator - Institute for Applied Life Sciences

  • Oct 2018 - Present

  • Expanded the IALS Core Facilities Summer Internship Program from technical training in individual cores, to a more robust, well-rounded internship summer experience, with added soft skills workshops, and community-building.• Manages and coordinates the internship program from top to bottom, including recruitment and outreach, processing applications and hiring, and orientation and onboarding for incoming summer interns.• Provides guidance, advocacy, safety and inclusion for UMass undergraduate interns during the ten-week summer program.• Collaborates with IALS Marketing, and University Relations to help coordinate news stories and social media content to feature the students.• Leverages IALS resources to increase experiential learning opportunities for undergraduate, graduate students, and postdocs right on the UMass campus.• Partners with departments, faculty, and University administrators to integrate Core Facilities and soft skills into existing graduate training programs in the Life Sciences.• Interfaces with industry leaders and companies to establish direct connections for students, create internship opportunities, and assess industry needs for next-generation workforce.

• Center Administrator - Institute for Applied Life Sciences

  • Oct 2016 - Present

  • Facilitates all day-to-day operations for the Center for Bioative Delivery, Models-to-Medicine Center, and the Center for Personalized Health Monitoring, including managing the bookkeeping and finances for all three centers.• Acts as the primary contact point for all Center-related inquiries from faculty, staff, external and industry partners, and students.• Plans and coordinates all Center-related events, including industry advisory board meetings, collaborative research meetings, faculty retreats, and seminars.• Collaborates with the IALS Director, Faculty Center Directors, and IALS Marketing to formulate and implement activities, communications and marketing strategies that increase the visibility of the institute across campus and externally.• Administers IALS seed funding and other affiliated faculty benefits to enable translational and collaborative research at UMass, total budget $500K yearly.



Veterinary Emergency & Specialty Hospital

• United States
• Veterinary Services
• 1 - 100 Employee

• Client Liaison

  • Dec 2014 - Sep 2016

  • Exercised utmost sensitivity and discretion, and communicated warmly but efficiently with clients during emotional and high-stress, time-sensitive medical emergency situations.• Contributed weekly success stories on the hospital’s Facebook page (http://facebook.com/veshdeerfield) to increase outreach and awareness to local pet owners and veterinarians in Western Massachusetts.



ASPCA

• United States
• Non-profit Organizations
• 700 & Above Employee

• Electronic Medical Records Associate

  • Apr 2013 - Dec 2013

  • Created and implemented a new digital patient records system at the ASPCA Animal Hospital to improve the access of medical histories for roughly 50+ critical care patients seen daily.• Developed protocol for inputting and accessing digital records and helped train 100+ doctors and hospital staff.

• Client Service Representative

  • Feb 2012 - Apr 2013

  • Triaged incoming emergency patients, handled financial transactions, checked in appointments, and handled all client inquiries while providing a warm, friendly presence at the hospital front office.• Received a client service award for Best in Show in 2012 for above-and-beyond customer service and teamwork.