Experience

Booty by Brabants

• Retail
• 1 - 100 Employee

• Marketing and Pop-up Operations Manager

  • Jul 2019 - Present

  Established and implemented formal marketing strategy and tech stack, Lead, manage and analyze all email, social media and in-store marketing campaignsDesign all email, social media, and print collateral and graphicsCollaborate with the Executive, Customer Care, and Retail teams to assure branding and customer experience is consistent across all channelsManage, post and interact with customers on our Instagram and Facebook accounts daily, including management of paid adsManage eCommerce website and catalog (Shopify) including new product creation and launch, maintenance, inventory planning, photography, etc.Lead pop-up store design, set-up, and merchandising for 9+ pop-up stores over the past 3 years

• Retail Sales Associate

  • Jul 2018 - Jul 2019



Work Life Cake

• United States
• Hospitality

• Co-Founder

  • Jul 2018 - Present



Robin

• Lithuania
• Business Consulting and Services
• 1 - 100 Employee

• Enterprise Account Manager

  • May 2017 - Jul 2018

  Managed 500 customer accounts post-sale to retain and develop new business opportunities through up-selling, adding on new products, and renewals. Exceeded monthly and quarterly quotas. Expanded relationships with VIP accounts and executed quarterly business reviews. Advocated for customers by collaborating with the Product, Engineering and Design teams regularly to prioritize feature development and relay feedback. Managed 500 customer accounts post-sale to retain and develop new business opportunities through up-selling, adding on new products, and renewals. Exceeded monthly and quarterly quotas. Expanded relationships with VIP accounts and executed quarterly business reviews. Advocated for customers by collaborating with the Product, Engineering and Design teams regularly to prioritize feature development and relay feedback.



Teikametrics

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Head of Customer Care

  • Dec 2015 - Apr 2017

  Founded Teikametrics’ Customer Care team and playbook in November 2015. Recruited, hired, and managed all Customer Care team members. Oversaw SMB retail accounts totaling 250 customers and $4.5M annual revenue. Collaborated with the Marketing team to produce internal marketing assets for customers including monthly newsletters, feature release articles and bi-weekly live webinars, and in-person Amazon seller summits.

• Executive Account Manager

  • Apr 2014 - Dec 2015

  Sourced new leads through inbound follow-up, lead nurturing and outbound cold calls and emails. Executed online demos to prospects, understood their needs and assure they’re qualified. Closed sales and exceeded quarterly quotas for 35% of the company’s MRR. Managed 50 customers post-sale by leading onboarding, training and post-onboarding support. Executed monthly and quarterly account reviews for customers.



Girls Incorporated of Greater Indianapolis

• Girl Engagement Specialist

  • Jun 2013 - Jul 2013

  Engaged teen girls in group activities and provided one-on-one mentoring with the focus on building self-esteem, realizing the girls’ potential, and empowering them to change their lives and communities. Engaged teen girls in group activities and provided one-on-one mentoring with the focus on building self-esteem, realizing the girls’ potential, and empowering them to change their lives and communities.



Mental Health America

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Volunteer Program Leader

  • Jan 2012 - May 2013

  Presented to elementary students to encourage positive self-esteem and uniqueness as part of the “I’m Thumbody Special” program. Presented to elementary students to encourage positive self-esteem and uniqueness as part of the “I’m Thumbody Special” program.