Experience

Hamilton Juffer + Associates llp

• United States
• Accounting
• 1 - 100 Employee

• Staff Accountant

  • Jan 2020 - Present

• Tax Intern

  • Feb 2019 - Dec 2019



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Oct 2017 - Nov 2018

  • Provide correct information and procedure directions to assist the merchants • Respond to questions and concerns about service and escalated calls appropriately • Maintain expectations regarding call quality, schedule adherence and resolution time• Quickly identify and assess the merchant’s needs to provide solutions and achieve overall merchant and customer satisfaction • Provide correct information and procedure directions to assist the merchants • Respond to questions and concerns about service and escalated calls appropriately • Maintain expectations regarding call quality, schedule adherence and resolution time• Quickly identify and assess the merchant’s needs to provide solutions and achieve overall merchant and customer satisfaction



Two Rivers Marketing

• United States
• Advertising Services
• 100 - 200 Employee

• Public Relations Intern

  • Feb 2016 - May 2018

  • Utilize my knowledge of Portuguese and Spanish to translate and report information regarding Volvo and their four main competitors which is then entered into an online database• Work with a team to create reports about competitive marketing strategies within the Latin American market for upper-level management• Observe common trends in regards to the Latin American market within the content of the publications • Utilize my knowledge of Portuguese and Spanish to translate and report information regarding Volvo and their four main competitors which is then entered into an online database• Work with a team to create reports about competitive marketing strategies within the Latin American market for upper-level management• Observe common trends in regards to the Latin American market within the content of the publications



3M

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Quality Intern

  • Jun 2017 - Sep 2017

  • Reviewed and updated quality documentation• Worked inter-functionally with Quality and Manufacturing to resolve quality related issues• Exhibited my ability to proactively complete assigned tasks and lab experiments as directed by Plant Chemist• Utilized strong analytical skills, high attention to detail and accuracy when recording findings to 3M Corporate • Reviewed and updated quality documentation• Worked inter-functionally with Quality and Manufacturing to resolve quality related issues• Exhibited my ability to proactively complete assigned tasks and lab experiments as directed by Plant Chemist• Utilized strong analytical skills, high attention to detail and accuracy when recording findings to 3M Corporate



Torill Pty

• Receptionist

  • Mar 2017 - Jun 2017

  • Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information• Served as central point of contact for all outside vendors needing to gain access to the building• Used excellent verbal, written, and interpersonal communication skills to work effectively in a team environment • Maintained the front desk and reception area in a neat and organized fashion • Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information• Served as central point of contact for all outside vendors needing to gain access to the building• Used excellent verbal, written, and interpersonal communication skills to work effectively in a team environment • Maintained the front desk and reception area in a neat and organized fashion



Maloney Hotel Group

• Australia
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Mar 2014 - Sep 2014

  •Delivered office support services so as to ensure efficiency•Confirm that each venue possessed the required menus, flyers and advertisements to provide an enjoyable experience•Provided administrative services to the events manager•Designed advertisements and pamphlets and updated social media for weekly events to promote interest.•Remained versatile in order to help fill roles such as club promotor, cater waiter or bar runner to guarantee excellent service •Delivered office support services so as to ensure efficiency•Confirm that each venue possessed the required menus, flyers and advertisements to provide an enjoyable experience•Provided administrative services to the events manager•Designed advertisements and pamphlets and updated social media for weekly events to promote interest.•Remained versatile in order to help fill roles such as club promotor, cater waiter or bar runner to guarantee excellent service