Experience

YARD & COOP LTD
• Restaurants
• 1 - 100 Employee
• Waitress

  • Jul 2022 - Present


NHS Voices of Covid-19

• United Kingdom
• Hospitals and Health Care

• Call Center Operator

  • Jun 2021 - Sep 2021

  When finishing my first year in university, I worked over summer for the NHS COVID Vaccination Line. This role allowed me to gain great experience in communication skills, problem solving and team work. Our Covid Vaccination Line staff adapted quickly and effectively in response to the pandemic, giving advice and guidance to the public. When finishing my first year in university, I worked over summer for the NHS COVID Vaccination Line. This role allowed me to gain great experience in communication skills, problem solving and team work. Our Covid Vaccination Line staff adapted quickly and effectively in response to the pandemic, giving advice and guidance to the public.



Tango Durham

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Waitress

  • Jul 2019 - Aug 2020

  · Engaging to each customer that comes into the restaurant · Taking bookings over the phone · Dividing the tip money every night to each worker that worked that day · Pot washing · Clearing away · Closing the restaurant · Serving the meal in the highest of standards · Engaging to each customer that comes into the restaurant · Taking bookings over the phone · Dividing the tip money every night to each worker that worked that day · Pot washing · Clearing away · Closing the restaurant · Serving the meal in the highest of standards



AllSaints

• United Kingdom
• Apparel & Fashion
• 700 & Above Employee

• Seasonal Fashion Stylist

  • Nov 2019 - Feb 2020

  As an All-Saints Holiday Stylist, I am the fundamental link between the products and customers during the busy Christmas peak period. The majority of the day working with All Saints will be spend on the busy shop floors, greeting and styling customers. I support the fitting room service and cash desks with transactions and wrapping, as well as helping to select the perfect gift for everyone buying gifts during the festive season. · I worked closely with my management team, supporting the store in reaching its targets, selling the collections to customers and ensuring the store is looking fabulous at all times. · I was provided with great training tools and product knowledge · Supporting cash desks with processing transactions and gift wrapping · I actively maintained the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times · Stock replenishment · Relentlessly put the customer at the heart of everything I did and worked as one in the All-Saints team to get the best result. · Greeting customers into the store and tailer my approach to support the purpose of the visit · Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in my surroundings at all times.



Beamish Hall Country House Hotel

• Waitress

  • Mar 2019 - Sep 2019

  · Serving meals to private functions and weddings · Pot washing · Keeping the kitchen tidy by mopping up, sweeping up, cleaning tabletops and taking the bins out. · Clearing the plates away ready for the next set meal · Providing a high level of customer service to all visitors on their wedding day · Serving meals to private functions and weddings · Pot washing · Keeping the kitchen tidy by mopping up, sweeping up, cleaning tabletops and taking the bins out. · Clearing the plates away ready for the next set meal · Providing a high level of customer service to all visitors on their wedding day



Hirestreet Limited

• United Kingdom
• Real Estate

• Fashion Marketing Internship

  • Jul 2019 - Jul 2019

  Hirestreet is an online clothing website that hires out expensive high-end dresses for a much lower price than on the market, as they rent the dresses out, not sell them. This means the buyer goes online, finds their perfect dress for their event, wears it once, and returns it. There is so many positives in this, firstly: its stopping buying clothes and wearing it once, it is basically recycling! Returning the clothes to the website means money will always be coming through from one outfit if it is always getting rented. The buyers, however, can rent the dress of their choice for more than a quarter of the price, instead of buying it for a big price, and only wearing it once. For the business: · I reached out to influencers to work with the business, and they were very successful! · I used photoshop with my skills I already had, to photoshop the images for the website, to then add on the website when finished, for this I used ‘shopify’. · I used the software called ‘Hotjar’, which tracked what people most visited on the online store. This showed us workers what was most wanted on the website, and what was not doing so well. This also shows if there were any faults on the website, which I then improved. · Used twitter to see if anyone was needing a beautiful dress for the up-and-coming weekend, then reaching out to promote the business. · Delivering clothing parcels from the office to the post office when needed to be out for the next day. · Adding clothes, prices and amount to the unique SKUS product database



DURHAM MASONIC HALL LTD

• United Kingdom
• Restaurants

• Waitress

  • Nov 2018 - Mar 2019

  · Serving meals to private functions and weddings · Pot washing · Keeping the kitchen tidy by mopping up, sweeping up, cleaning table tops and taking the bins out. · Clearing the plates away ready for the next set meal · Providing a high level of customer service to all visitors on their wedding day or their private function · Serving meals to private functions and weddings · Pot washing · Keeping the kitchen tidy by mopping up, sweeping up, cleaning table tops and taking the bins out. · Clearing the plates away ready for the next set meal · Providing a high level of customer service to all visitors on their wedding day or their private function



Adventure Valley Durham

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Waitress

  • Jul 2018 - Dec 2018

  Working in the café area and supervising the indoor play areas of the family adventure park. Main duties include: · Serving meals to customers in the café restaurant · Working behind the counter taking food orders from customers, accepting payment and cash handling · Preparing and serving drinks and snacks · Keeping the café area tidy and cleaning tables, including restocking the café fridges · Soft Play Assistant - Supervision of indoor play areas and providing general help for children who may require additional assistance. Overseeing the play areas and controlling the children’s activities including helping with organised parties · Providing a high level of customer service to all customers entering and exiting the play area and ensuring all adult and children are made aware of the 'rules of play' and safety issues · Making announcements to the whole adventure valley when needed