Experience

Mosaic Spa & Health Clubs
• United States
• Wellness and Fitness Services
• 1 - 100 Employee
• Spa Manager

  • Jun 2022 - Present


Champneys Health Resorts

• United Kingdom
• Wellness and Fitness Services
• 200 - 300 Employee

• Spa Manager

  • May 2022 - Jun 2022

• Spa Supervisor

  • Jul 2021 - May 2022


The Devonshire Spa
• Supervisor and senior spa therapist

  • Dec 2018 - Jul 2021


The Spa at The Midland

• Spa Therapist

  • Jun 2016 - Dec 2019

  At the five-bubble rated spa, I provide a range of high end treatments communicating with clients to build rapport and deliver memorable experiences. My interpersonal skills allow me to consistently exceed upselling targets as well as represent the business while on hosting and reception duties. Being a more experienced member of the team, I provide support and mentoring to new members of staff while demonstrating strategic initiative during team meetings which inspires colleagues to meet departmental objectives. Show less

• Spa Therapist

  • Sep 2015 - Jun 2016

  Working in a large team at the 2016 UK Day Spa of the Year, I delivered a range of Elemis and Comfort Zone treatments. Working up to supervisor level, I coached newer members of staff, trained them in spa practice and managed busy columns using Premier software. Working in a large team at the 2016 UK Day Spa of the Year, I delivered a range of Elemis and Comfort Zone treatments. Working up to supervisor level, I coached newer members of staff, trained them in spa practice and managed busy columns using Premier software.



The Salon at The Dome

• Beauty Therapist and Temporary Receptionist

  • May 2014 - Aug 2015

  Delivering beauty treatments to the highest of standard and ensuring the operational efficiency of the Beauty and Hair salons. I was responsible for enquiries, treatment bookings and confirmations using Premier software communicating therapists and relevant members of staff with treatment details Delivering beauty treatments to the highest of standard and ensuring the operational efficiency of the Beauty and Hair salons. I was responsible for enquiries, treatment bookings and confirmations using Premier software communicating therapists and relevant members of staff with treatment details