Hannah Silva MICA
Compliance Officer at First Title Insurance plc- Claim this Profile
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Topline Score
Bio
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Credentials
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ICA International Diploma in Governance, Risk & Compliance
International Compliance AssociationMar, 2022- Sep, 2024 -
ICA International Advanced Certificate in Regulatory Compliance
International Compliance AssociationJul, 2020- Sep, 2024
Experience
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First Title Insurance plc
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United Kingdom
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Insurance
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1 - 100 Employee
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Compliance Officer
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Jun 2021 - Present
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Compliance & Legal Assistant
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Sep 2017 - Jun 2021
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Risk and Compliance Administrator
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Feb 2015 - Sep 2017
My duties include maintaining accurate and efficient records throughout the department’s filing and risk systems. Creating, reviewing and maintaining process documents and producing training presentations. I liaise with both internal departments and external companies to ensure that accurate and up to date monthly reports can be produced. Carrying out Know Your Customer, Client Checks and Financial Sanctions monitoring. Also, provide reception cover and assisting with post when required. In my role I have to be flexible, organised and have excellent attention to detail. Show less
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Sales Associate
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Mar 2014 - Feb 2015
My duties include all aspects of client care, measuring feet, using my initiative to get the right fit, moving stock, altering stock patters, ordering shoes. I have to be quick thinking, persuasive and good under pressure. I have to have excellent communication skills to communicate with adults and children at the same time. My duties include all aspects of client care, measuring feet, using my initiative to get the right fit, moving stock, altering stock patters, ordering shoes. I have to be quick thinking, persuasive and good under pressure. I have to have excellent communication skills to communicate with adults and children at the same time.
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Holland and Barrett
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Singapore
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Wellness and Fitness Services
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100 - 200 Employee
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Senior Sales Assistant
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Jan 2013 - Feb 2015
My duties include all aspects of client care, especially answering customer questions, working on the tills and replenishing stock. In the time that I have worked there I have had to diversify the way I work with customers as some of the things I am consulted on can be sensitive. I have also had to learn a vast range of new stock and general product information quickly. My responsibilities also include opening and closing the store, managing staff and managing the store finances when the management team are away. Show less
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Gap Inc.
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Aug 2012 - Mar 2014
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British Bookshops and Stationers
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United Kingdom
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Retail
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1 - 100 Employee
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Sales Assistant
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Jul 2008 - Jul 2012
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Education
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MidKent College
Ilex Legal Secretary Level 3, Legal Secretary -
Wrotham School
Btec Travel and Tourism