Experience

Teoxane UK Limited

• United Kingdom
• Medical Device
• 1 - 100 Employee

• Advanced Product Specialist

  • Jun 2021 - Present



Sinclair

• United Kingdom
• Pharmaceutical Manufacturing
• 300 - 400 Employee

• Aesthetic Account Manager

  • Jul 2018 - Sep 2023

  Full accountably of P&L on my territory, working on my own initiative with a high-level business impact. With a focus on customer partnerships, I have spearhead initiatives to impact business growth and outer perform competitors. • Product specialist for the Sinclair Pharma product portfolio. Maintaining first class level of knowledge for our portfolio and the industry when representing to a high-end clientele including physicians, nurses and company directors • Creating strategic development plans to grow existing customer revenue and convert new customers. Utilising all company tools including CRM, marketing, digital and PR. • Presenting regular product training sessions and organisation of hands on medical training Show less



Ferndale Pharmeceuticals Ltd / AesthetiCare

• London, United Kingdom

• Business Development Manager

  • Apr 2017 - Jul 2018

  Responsible for business development and training of existing and new business accounts working towards a strategic growth plan and managing full accountability for my areas P&L. Area growth YTD + 40% • Identifying training needs and to deliver all training required, including consultation training, product theory and sales training to the company’s pharma requirements • Representing the brand, keeping upbeat, positive and acting as an influencer for the company • Building strong long term relationships within accounts and managing pull through of regular orders via business development meetings, training sessions and workshop to grow account profitability • Continuously keeping abreast of competitor brands and delivering high level of customer care and continued support to my customers • Taking on the additional responsibility of Endymed RF device sales for 2018 to ensure same growth rate as my current area resulting in Area YTD % +100%. Show less



Mrs Oorloff Clinic

• Oxfordshire, England, United Kingdom

• Business Development and Training Manager

  • Jul 2013 - Jul 2017

  Instrumental in creating and implementing the 3 Year business strategy for the Mrs Oorloff independent skin clinic. I created a start-up business from day one, into a profitable, fully booked clinic with an established long term client base. Delivered year on year revenue growth since launching in 2013. Total revenue sales growth for 2016 +66% since 2014 Profit returned within first year of opening with 2016 profit % at +23%. • Motivating and influential team leader of a high end skin clinic offering bespoke treatments tailored to the customer alongside a team of well-educated professionals practicing above the industry standards • In charge of the day to day management of the clinic and providing customer treatments • Led and trained all staff on skin treatments and retail, including company induction and ongoing development to upskill staff. Measuring staff performance via KPIs and weekly sales updates • Applied retail sales targets and training, resulting in retail sales award 2 years running. Retail participation at strong 30% of total clinic monthly revenue • Developing and Implementing multi-platform marketing strategies to proactively grow clientele base including, website building, radio adverts, clinic events, loyalty schemes, client testimonials & referrals and social media campaigns • Maintain industry knowledge to support competitive advantage by implementation of new treatments to meet client demands and to enable profitable business growth with customer sustainability Show less



Dermapure

• Area Sales Manager

  • Apr 2012 - Jul 2013

  Responsible for prospecting, building and maintaining strong client relationships and diagnosing individual business needs to increase skincare and treatment sales within my area. • Maintaining exceptional product and treatment knowledge to represent my brands • Delivering bespoke training resulting in increased sales • Complete commitment to territory delivering premium customer care to my existing accounts whilst adding new accounts Responsible for prospecting, building and maintaining strong client relationships and diagnosing individual business needs to increase skincare and treatment sales within my area. • Maintaining exceptional product and treatment knowledge to represent my brands • Delivering bespoke training resulting in increased sales • Complete commitment to territory delivering premium customer care to my existing accounts whilst adding new accounts



DestinationSkin Group Ltd

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Clinic Manager

  • Apr 2010 - Apr 2012

  CQC registered clinic manager to; Drs, Nurses, practitioners and admin team. Key player to motivate and maximise the potential of each staff member to drive treatment and retail sales. Awarded highest clinic conversion rate for new clients within the company. • Trained in all treatments to be a hands on manager, maintaining excellent knowledge of all products and treatments to led staff members • Identifying and delivering individual and team training on products, treatments and sales to maximise revenue • Working to achieve monthly targets for each individual team member and the overall clinic via KPI goals • Exceptional customer service and brand management, responding quickly and effectively to problems • Maintaining budgetary control on salaries, marketing, stock orders, recruitment and training Show less



Dermalogica

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Flagship Skincare Specialst

  • Jul 2009 - Mar 2012

  Prescriptive skincare consultations and facials within the company’s flagship store. Treatment for VIPs and potential new Dermalogica account holders as well as general public customers. Prescriptive skincare consultations and facials within the company’s flagship store. Treatment for VIPs and potential new Dermalogica account holders as well as general public customers.