Hannah Shepherd
Assistant Technical Director at California State Soccer Association-South "Cal South"- Claim this Profile
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Topline Score
Bio
Credentials
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The Six Morning Habits of High Performers
LinkedInJun, 2020- Nov, 2024 -
Business Etiquette: Phone, Email, and Text
LinkedInMar, 2018- Nov, 2024 -
Cal South Learning Path 2018
LinkedInMar, 2018- Nov, 2024 -
Communicating with Confidence
LinkedInMar, 2018- Nov, 2024 -
Persuasive Selling
LinkedInMar, 2018- Nov, 2024 -
Phone-Based Customer Service
LinkedInMar, 2018- Nov, 2024 -
Time Management Fundamentals
LinkedInMar, 2018- Nov, 2024 -
Getting Things Done
LinkedInNov, 2017- Nov, 2024 -
FA Level 2
The FA
Experience
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California State Soccer Association-South "Cal South"
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United States
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Spectator Sports
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1 - 100 Employee
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Assistant Technical Director
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Oct 2017 - Present
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UK International Soccer
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United States
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Spectator Sports
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100 - 200 Employee
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Director Of Staff Training
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Nov 2016 - Present
Provide training and development for full-time staff and seasonal coaches. Manage all company training materials and training events, including online training needs. Administer training for ARDs. Track and log all events and collect annual feedback for improvements along with market trends. Training Materials• Manage and update all agendas including UK and US based needs for TTPs and Summer• Update and manage all keynotes for all orientations and TTP coach training• Update and manage all online modules• Manage, maintain and update AYSO cert requirements.Training Events• Coordinate and manage year-round training events in US and UK • Manage and provide training to RDs, ARDs and UKIS staff who will conduct staff training at regional locations• Coordinate regional training to include TTP and Summer orientations, pre-Summer, suitable Spring staff to direct camps, Fall only, Spring & Fall training, AYSO certification (as needed)• Assist in, assign and track PTA training, inspire, and online training as required. Log details in databaseARD Training• Update training materials for newly appointed ARDs including the ARD Manual for them to use• Set up go-to meetings to train new ARDs on database requirements and other roles specific to the ARD• Liaise with each RD for any additional ARD training requirements as each region varies in its specific needs• Provide reports to RD about how each ARD is progressing• Conduct weekly conference calls to newly appointed ARDs to ensure they are fulfilling expectations and provide any support for the first couple of months• Inform RDs when ARDs are performing fully and no more training is requiredTrends, Tracking and Feedback• Assist HR in tracking of training events and logging details• Collate annual feedback on our training for review and improvement each year• Analyze market trends.Organisational Relationships:Work in conjunction with other national and regional managers to ensure effective operations.
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Regional Director
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Aug 2016 - Present
My role for UKISC encompasses several facets that go together to result in the smooth running of a large territory in Orange County, CA. There is an element of sales, marketing, admin and management. I seek out opportunities by visiting youth organisations, spreading the word about the services we provide. Essentially, we bring 400+ coaches to America from the UK every year. We align these coaches with teams/clubs/players to help improve their soccer organisation.Once we have a connection set up, be it a camp, training program or clinic, I must ensure that it is well publicised in the local community. This involves liaising with local representatives to maintain efficiency whilst still generating a buzz to deliver success.My next responsibility is to manage the coaches upon arrival, continuing until they depart. Area's of management consist of staff well-being, the general motivation of staff, payroll, quality assessment & more.Our goal is to deliver the best possible soccer experience, this can only happen if all aspects of my role are taken care of with vigour and efficiency.
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Assistant Regional Director
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Feb 2013 - Nov 2016
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Girls Head Coach
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Feb 2016 - Present
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Local Organizing Committee
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Jan 2017 - Jan 2017
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Reading FC Community Trust
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United Kingdom
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Non-profit Organization Management
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1 - 100 Employee
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Football Coach
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2008 - 2011
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Education
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The Pigott School