Experience

Kalos Inc

• United States
• Printing Services
• 1 - 100 Employee

• Receptionist

  • Sep 2016 - Present

• Bookkeeper

  • Sep 2016 - Present



SPECIALTY CLINICS OF GEORGIA ORTHOPAEDICS

• Front Desk Associate

  • Jun 2015 - Aug 2016

  *Greet and check-in patients, and collect personal, medical, and insurance information. * Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. * Quickly and accurately received payment and record receipts for services. * Complete forms in accordance with company procedures. * Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic. * Help the Insurance department get patient’s benefits * Compile data to make end of the year reports to show how my department had grown. * Created 3 training manuals to help with the training of new employees and to make a smoother transition for the entire company. * Created 3 presentations for training sessions for employees.



Chick-fil-A Restaurants

• United States
• Restaurants
• 700 & Above Employee

• Team Member/Trainer

  • Aug 2014 - May 2015

  *Maintained high standards of customer service during high-volume, fast-paced operations. * Built loyal clientele through friendly interactions and consistent appreciation. * Communicated clearly and positively with coworkers and management. * Assist management with opening and closing duties, cash counting, and training of new hires. * Handle currency and credit transactions quickly and accurately. * Took initiative to find extra tasks when scheduled duties were completed. * Cross-trained and coordinated scheduling with team members to ensure seamless service.