Experience

Clarity Umbrella Ltd

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Payroll Officer

  • Feb 2022 - Present



Residentially Chartered Surveyors

• Bury St Edmunds

• Project and Quality Manager

  • Jul 2018 - Feb 2022

  Residentially are an independent Chartered Surveying practice, providing impartial expert advice on all aspects of valuations for the affordable housing sector. Residentially are an independent Chartered Surveying practice, providing impartial expert advice on all aspects of valuations for the affordable housing sector.



Heritage Rocks Hotels

• Business Development Manager

  • Jan 2018 - Jul 2018

  · Understand and believe in what the venues have to offer to its customers· Exploring the target areas/location where the venues can be promoted to its highest potential· Identifying the niche business with high spends, implementing an action plan for new business· Meeting new prospective clients to sell the venue· Promoting Corporate events, Christmas, Celebration of Life and milestone occasions· Meeting Corporate events, Christmas, Celebration of Life and milestone occasions sales targets on a monthly and yearly basis· Attend Networking Events to represent the venues, particularly in the target areas· Converting new clients into confirmed bookings· Communicating with agents monthly and making new relationships with agents to ensure that new business is being generated via this method for businesses who use agents to book· Liaising with internal departments to report back on companies which have been reached out to with follow up actions· Communicating with the sales team to identify available dates for the larger business events with over a 3 month lead time to ensure that minimum spends are met· Working with the marketing team to get the venue name/promotions to the right customers and to use the statistics from responses to the venues advantage· Updating CRM system Salesforce with new business information gathered and to action follow ups· Utilising Sales systems such as Sales Joe and Lead Forensics to maximize on new business enquiries and potential new relationships· Providing weekly/monthly reports to the Customer Journey Manager of new businesses· Support the planning and promotion of business open days/evenings to attract new customers· Liaising with third party suppliers on the client’s behalf· Encouraging repeat business and exploring new ventures on how to achieve this Show less

• Events Manager

  • Oct 2016 - Dec 2017

  Planning of weddings, corporate events and special occasion events held at Woodhall Manor and the recently purchased Seckford Hall from initial contract stages up until the big day. Also responsible for organising tasting events, planning showcases, Christmas parties, celebration of life events, conferences and away days. Main responsibilities include:• Creating detailed running orders for weddings and events• Full planning from initial contract • Holding planning meetings with clients and external suppliers• Supplier networking• Building and maintaining client and supplier relationships• Negotiating rates with suppliers• Providing site tours on venue open days• Sourcing new business opportunities • Invoicing and payment control• Diary, calendar and inbox management• Onsite event management• Collation of all final details such as final numbers and menu choices• Resolving queries and complaints Show less



American Express Global Business Travel

• United States
• Travel Arrangements
• 700 & Above Employee

• Procurement Specialist/Meeting Planner

  • Nov 2014 - Oct 2016

  Venue sourcing for a variety of events, for the pharmaceutical company Johnson & Johnson. Main responsibilities include: • Creating detailed proposals for upcoming events • Building and maintaining client and supplier relationships • Project work (series of events & roadshows) • Venue sourcing (UK & overseas) • Negotiating venue rates and contracts • Arranging site visits • Attending networking sessions & familiarisation trips • Ensure venues are HCP compliant and keep within strict rules which apply for HCP events • Reconciling bookings ready for commission collection Show less



Inntel

• Feering, Essex

• Project & Events Team Leader and Account Manager

  • Nov 2012 - Oct 2014

  Building relationships with new and existing high profile clients, ensuring all needs are catered for and expectations exceeded. Venue sourcing and full event management for a wide range of events such as conferences, exhibitions, summer and Christmas parties, awards ceremonies, gala dinners, fashion shows, team building away days/weekends away, formal public enquiries, graduate induction events, as well as incentive travel, hospitality and group accommodation. Main responsibilities include: • Full event management • Creating detailed proposals and project plans for upcoming events • Building and maintaining client and supplier relationships • Project work (series of events & roadshows) • Venue sourcing (UK & overseas) • Negotiating venue rates and contracts • Arranging and attending site visits with and without clients present • Attending networking sessions & familiarisation trips • Company representation at potential new client tender meetings • Managing a team of 3 project & events consultants • Training new Inntel employees within both meetings management and the projects & events team Show less



American Express Global Business Travel

• United States
• Travel Arrangements
• 700 & Above Employee

• Procurement Specialist/Meeting Planner

  • Mar 2012 - Sep 2012

  Six month contracted position which was used to expand venue knowledge. Time was spent sourcing a variety of venues for the pharmaceutical company Johnson & Johnson. Meetings and events varied from intimate private dinners for 3 people, team building weekends away for 50 employees to a group Safari in Cape Verde. Main responsibilities included: • Site visits • Venue sourcing (UK and overseas) • Ensure venues are HCP compliant • Negotiating venue rates and contracts • Maintain client contact • Producing estimated and final budget reports • Reconciling accounts Show less



IIR Telecoms & Technology

• United Kingdom
• Events Services
• 1 - 100 Employee

• Conference Manager

  • Aug 2010 - Mar 2012

  Successfully organised a range of events such as intimate conferences with 50 attendees to larger multi track seminars for over 500 delegates and 30 exhibition stands, with a turnover of £600k. Other events included, award ceremonies for up to 100 people, gala dinners, drinks receptions and off-site excursions. Time management skills were put to good use especially when working on multiple events at one time. Main responsibilities included: • Organising logistics for LSE, conferences & exhibitions • Venue sourcing: • Site visits • Producing floor plans • Negotiating contracts • Venue briefs • Oversee Conference Speakers: • Booking flights and accommodation • Producing invitation letters • General management/liaison of speakers • Collecting biographies & photographs for speaker directory and event website • Oversee and manage exhibition: • Organise exhibition space • Approve designs for custom built stands • Retrieve insurance documents, risk assessments & method statements • General management/Liaison of sponsors and exhibitors from Blue chip and Fisc 100 companies • Organise awards evenings, drinks receptions, gala dinners and off-site excursions • Arrange coach hire for off-site excursions and ensure only approved companies are used • Arranging AV, event signage & branding, producing event guides • Cost Control; staying within budget for the venue and negotiating rates with suppliers and venue to ensure minimal costs • Updating forecast costs on a regular basis • Manage health & safety onsite, complete risk assessments and daily onsite check lists • Liaising with Sales, Production & Marketing divisions regarding logistics for the upcoming events • Updating event website; agenda, speaker and sponsorship information, venue details • Arrange commission invoices to be raised and ensure payment is received Show less