Experience

Piedmont Hoist & Crane

• United States
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Marketing Coordinator

  • Jun 2020 - Present

  Recruited as an intern and promoted to full-time Marketing Coordinator, June 2020 after excelling in leadership, marketing expertise, business operations familiarity, organization, communication, and teamwork.My Responsibilities include :-Calculating and increasing ROI-Maximizing sales revenues-Conducting market research-Reporting to Senior Management-Helped execute marketing initiatives and strategies by identifying and evaluating the competitor's product characteristics, market share, pricing, and advertising.-Coordinated logistics and event planning for national and regional trade shows

• Marketing & Business Management Intern

  • Apr 2018 - May 2020

  Working day-to-day with Piedmont's CEO, I was able to challenge myself by applying my knowledge to the many departments of the company. Throughout this internship I was able to effectively communicate, be a team player, practice time management; while accepting the responsibilities given and adapting, while also Identify problems and giving back ideas on practical solutions. This company allowed me to demonstrate my personal qualities which allowed me to take advantage of any learning opportunities that came my way.One of the things I was responsible for was: Customers, Management and Control, as well as quick reports for every aspect of the company. I applied them in a software called JobScope working with Accounts Receivable, Coding, Job Analysis, Sales Register, Closing Jobs, Sales Register and Reporting New Invoices. I was also responsible for developing, implementing and executing strategic marketing plans for Piedmont Hoist & Crane, to attract potential customers and retain existing one.I excelled at problem solving and adapting to new environments. I became proactive, more self-motivated, and was able to learn quickly. Overall, this was an incredible opportunity that not only challenged me, but prepared me for my next venture.



Twelve 33 Distillery

• Customer Service / B2B Sales

  • Jan 2019 - Oct 2019

  -Handled the educational part of the tour of the distillation, including the history of what it takes to create the spirits -Bottled and labeled prior to shelving-Upsold during spirit tastings, enhancing the customer experience by telling the history of the spirit, allowing for a 35% upsell rate-Shared personal experiences with clients to push them to the cocktail mini flight allowing for a variety of up to 4 select cocktails, resulting in a 40% upsell success rate-Trained 4 new hires to handle traffic flow in a tourist attraction area, increasing productivity of team -Created new cocktails and provided innovative ideas, introducing cocktails of the month-Took over social media platform as the face of Instagram for events, increasing customer engagement by 10% nterviewed by a local news channel concerning the life of a spirit guide to successfully increase branding -Landed restaurant B2B Sales through creating collaborations with local restaurants and acting as brand ambassadors, contributing to the increase of revenue



Margaritaville Hollywood Beach Resort

• United States
• Hospitality
• 100 - 200 Employee

• Server

  • May 2017 - Nov 2017

  Full-Time Server (Summer 2017)-Dedicated to ensuring customer satisfaction by remaining accessible and friendly.-Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation.-Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings.-Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.-Success multitasking while remaining professional and courteous in fast-paced environments.



Hams Restaurants

• United States
• Restaurants
• 1 - 100 Employee

• Food Server

  • May 2016 - Aug 2016

  Full-time Server (Summer 2016)-Multitasking with several orders at a time to ensure quick efficient service-Promote a positive atmosphere-Strong communication skills with enjoyment of working with people-Works well under pressure-Responsible for all actions and Reliable-High energy for late night shifts or doubles throughout the day Full-time Server (Summer 2016)-Multitasking with several orders at a time to ensure quick efficient service-Promote a positive atmosphere-Strong communication skills with enjoyment of working with people-Works well under pressure-Responsible for all actions and Reliable-High energy for late night shifts or doubles throughout the day

• Assistant Secretary

  • May 2014 - May 2015

  -Arranging Appointments-Answering telephones-Organizing papers and electronic files-Project management (directly involved in the management of special projects.)-Organization of calendar events -Arranging Appointments-Answering telephones-Organizing papers and electronic files-Project management (directly involved in the management of special projects.)-Organization of calendar events



ELIZABETHS PIZZA

• United States
• 1 - 100 Employee

• Hostess and Server

  • Sep 2011 - Jan 2013

  -Adapting to changes-Added duties through shifts-Customer feedback -Up-selling for the top shelf items-Learning quickly -Prioritization skills were challenged-Multitasking with orders-Managing time with food orders and customer service -Adapting to changes-Added duties through shifts-Customer feedback -Up-selling for the top shelf items-Learning quickly -Prioritization skills were challenged-Multitasking with orders-Managing time with food orders and customer service