Hannah Phillips

Customer Care Team/ Inside Sales at Conference Technologies, Inc.®
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Contact Information
us****@****om
(386) 825-5501
Location
St Louis, Missouri, United States, US
Languages
  • English -

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Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Customer Care Team/ Inside Sales
      • Mar 2017 - Present

      -Displaying amazing customer service for any and all people-Direct Phone calls to the correct place- Operator for all 19 offices- Greet any potential customers or clients - File any and all of the paper work that is needed- Helping with Spec documents, and other small projects that need to be complete -Displaying amazing customer service for any and all people-Direct Phone calls to the correct place- Operator for all 19 offices- Greet any potential customers or clients - File any and all of the paper work that is needed- Helping with Spec documents, and other small projects that need to be complete

    • Textile Manufacturing
    • 1 - 100 Employee
    • Customer Service
      • Apr 2016 - Present

      • Assisted customers with all aspects of orders placed; managed eleven phones for all of our stores• Building productive relationships and resolving complex issues to win customer loyalty. • Build rapport, listen, clarify and manage conversational flow. • Work in teams and in a self-directed environment. • Assisted customers with all aspects of orders placed; managed eleven phones for all of our stores• Building productive relationships and resolving complex issues to win customer loyalty. • Build rapport, listen, clarify and manage conversational flow. • Work in teams and in a self-directed environment.

    • Sales Associate/ General Manager
      • Nov 2012 - May 2016

      • Merchandise, Tanning lotion and package sales.• Networking and Marketing throughout Saint Louis Area.• Set and achieve personal sales goals while supporting the goals of the team.• Work as a team player to ensure each customer receives the best service possible. • Merchandise, Tanning lotion and package sales.• Networking and Marketing throughout Saint Louis Area.• Set and achieve personal sales goals while supporting the goals of the team.• Work as a team player to ensure each customer receives the best service possible.

    • Patient Care Coordinator
      • Nov 2013 - Dec 2015

      • Checking patients in and getting them to the appropriate location.• Calling on tracking appointments; rescheduling if necessary. • Working with a team to get patients prepped and ready for surgery. • Ensuring my tasks are getting done effectively in a timely manner. • Checking patients in and getting them to the appropriate location.• Calling on tracking appointments; rescheduling if necessary. • Working with a team to get patients prepped and ready for surgery. • Ensuring my tasks are getting done effectively in a timely manner.

    • United States
    • 1 - 100 Employee
    • Administrative Assistant
      • May 2012 - 2014

      • Receptionist Duties, Monitoring phone calls, and Filing all documents. • Rating shipments, and preparing final contract for deliveries. • Preparing final contract for deliveries. • Receiving/opening /sorting/ and sending out all of the mail.• Checking emails, entering the data into the system. • Receptionist Duties, Monitoring phone calls, and Filing all documents. • Rating shipments, and preparing final contract for deliveries. • Preparing final contract for deliveries. • Receiving/opening /sorting/ and sending out all of the mail.• Checking emails, entering the data into the system.

Education

  • Bayless High School
    2006 - 2010

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