Hannah Peña

Account Manager at Hey Mr. Media
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Location
Denver, Colorado, United States, US

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Credentials

  • Premium Analytics Pro
    Sprout Social, Inc.
    Apr, 2023
    - Sep, 2024

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • May 2023 - Present

      • Manage relationships and strategy for key accounts. • Develop and maintain strong relationships with clients, acting as the main point of contact for all communication. • Provide strategic counsel to clients on their marketing and digital strategies, identifying new opportunities for growth and improvement. • Provide creative direction for client campaigns. • Work closely with the internal teams, including creative and paid to ensure projects are delivered on time, within budget and to the client's satisfaction. • Manage client budgets, deliver reporting and strategic recommendations. • Develop and implement account plans to drive account growth and identify new revenue opportunities. • Lead presentations and meetings with clients, preparing and presenting proposals, reports, and other client-facing materials. • Ensure that all client work is of the highest quality and aligns with Hey Mr Digital Media's standards. Show less

    • Social Media Manager
      • Sep 2021 - Present

      • Assist small businesses in growing their social media presence and clientele by curating a social media strategy, creating and posting content, copywriting and caption writing, and providing monthly analytics. • Assist small businesses in growing their social media presence and clientele by curating a social media strategy, creating and posting content, copywriting and caption writing, and providing monthly analytics.

    • Content Creator & Micro-Influencer
      • Mar 2020 - Present

      • Built a community from scratch—from 200 followers to 10.5k • Develop creative briefs, portfolios, and media kits • Collaborate with brands such as Dick’s Sporting Goods, Factor, ThirdLove, Brooks Running and more to create and share compelling stories and recommendations with followers across Instagram and TikTok • Pitch partnerships with brands that promote inclusivity, diversity, and body positivity • Continue to foster a safe and engaged community through strategic content creation, Instagram stories, prompt replies to comments and DM’s, and partnering with trustworthy brands • Grow the community and increase trust through weekly email newsletters offering tangible advice and honest stories Show less

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Sep 2022 - May 2023

      • Serve as the main point of contact between Quimby and clients, as well as come up with strategic solutions throughout the lifetime of the relationship. • Provide community management across various platforms for each client. • Ensure bi-weekly content calendars are sent to clients on time. • Provide and send month-end analytics to each client, as well as bi-weekly client updates to each client’s team within Quimby. • Conceptualize, write copy, plan, and schedule content within Sprout Social and Agorapulse. Show less

    • United States
    • Retail
    • Marketing & Wholesale Coordinator
      • Jun 2022 - Dec 2022

      • Develop content strategy for social media platforms, including Instagram & Pinterest, as well as email marketing strategy. • Provide copy for social media and emails. • Coordinate with Social Media Intern on content creation. • Post in real-time and schedule posts across social media accounts. • Film and edit video content for Instagram Reels as needed. • Reach out to prospective wholesale buyers with wholesale line sheet and build relationships. • Develop content strategy for social media platforms, including Instagram & Pinterest, as well as email marketing strategy. • Provide copy for social media and emails. • Coordinate with Social Media Intern on content creation. • Post in real-time and schedule posts across social media accounts. • Film and edit video content for Instagram Reels as needed. • Reach out to prospective wholesale buyers with wholesale line sheet and build relationships.

    • United States
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • Entreprenista
      • Dec 2021 - Dec 2022

      I was a proud member of the Entreprenista League, a private community created to help founders make meaningful connections that lead to real business results. Join the community here: Entreprenista.com/theleague I was a proud member of the Entreprenista League, a private community created to help founders make meaningful connections that lead to real business results. Join the community here: Entreprenista.com/theleague

    • Marketing Assistant
      • Jul 2021 - Mar 2022

      • Post in real-time and schedule posts across social media accounts, including Instagram, Facebook, Pinterest, and TikTok. • Film and edit video content for Instagram Reels and TikTok. • Write captivating captions, copywriting, and blog posts. • Post in real-time and schedule posts across social media accounts, including Instagram, Facebook, Pinterest, and TikTok. • Film and edit video content for Instagram Reels and TikTok. • Write captivating captions, copywriting, and blog posts.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Instructional Services Coordinator
      • Jan 2020 - Oct 2021

      Builds class schedules with the assistance of faculty chairs and processes course schedule changes, such as adding and cancelling courses and ensuring courses are correctly scheduled within Rio Salado's information system. Updates course information as new versions become available. Opens and closes courses based on student enrollment or upon request from Faculty Services. Monitors student enrollment and calculates adjunct faculty course loads for pay purposes on a bi-weekly basis.

    • Incarcerated Re-entry Student Specialist
      • Feb 2019 - Jan 2020

      Evaluate incarcerated student applications for scholarship eligibility under Maricopa Grant qualifications. Encourage incarcerated students to continue with classes for their certificate or degree to increase their eligibility in the workforce upon release and decrease recidivism. Communicate and mediate incarcerated student issues between prison staff, college faculty, and FERPA contacts. Advise incarcerated students on potential degree tracks, upcoming courses, and courses remaining to complete degree. Admit new incarcerated students to Rio Salado College and work between multiple Rio and Maricopa Community College databases. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Student Assistant
      • Jan 2020 - May 2020

      Reviewed and graded case studies, essays, and exams of undergraduate-level courses according to the instructor’s specifications and rubric. Monitored and graded discussion board posts and communications between students. Point of contact for students needing assistance on their online posts or APA format. Performed all the above duties for the following courses: o CRJ201: Crime Control Policies o CRJ260: Substantive Criminal Law Reviewed and graded case studies, essays, and exams of undergraduate-level courses according to the instructor’s specifications and rubric. Monitored and graded discussion board posts and communications between students. Point of contact for students needing assistance on their online posts or APA format. Performed all the above duties for the following courses: o CRJ201: Crime Control Policies o CRJ260: Substantive Criminal Law

    • Recreational Facilities
    • 1 - 100 Employee
    • Office Manager
      • May 2017 - Sep 2019

      Seasonal position during the summer. Supervised 10 office employees, delegated roles, and managed tasks. Managed various guest relations issues, mitigated escalated situations, answered phone calls, and responded to emails. Maintained and ordered office supplies. Seasonal position during the summer. Supervised 10 office employees, delegated roles, and managed tasks. Managed various guest relations issues, mitigated escalated situations, answered phone calls, and responded to emails. Maintained and ordered office supplies.

    • United States
    • Law Practice
    • 700 & Above Employee
    • Assistant Paralegal
      • Jul 2018 - Jan 2019

      Assemble and compose immigrant and nonimmigrant petitions for first-preference, employment-based categories Extraordinary Ability and Outstanding Researchers; Compose official responses to Requests for Evidences issued by the U.S. Citizenship and Immigration Services (USCIS); Communicate with Foreign Nationals on a daily basis; Strategize with the supervising attorney on certain cases; Work independently to ensure the responses to Requests for Evidences are filed to USCIS promptly and before the deadline. Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Customer Account Specialist
      • Oct 2016 - May 2017

      Instructed clients how to navigate the client portal; resolved client issues with the portal, accountants, or appointments; listened to and diffused escalated client issues to come to an agreeable resolution. Instructed clients how to navigate the client portal; resolved client issues with the portal, accountants, or appointments; listened to and diffused escalated client issues to come to an agreeable resolution.

    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Summer Camp Counselor
      • May 2016 - Jul 2016

      Led activities for 3- to 4- year olds; led activities for 11- to 12- year olds. Led activities for 3- to 4- year olds; led activities for 11- to 12- year olds.

    • United States
    • Administration of Justice
    • 400 - 500 Employee
    • Legislative Intern for the Government Affairs Group
      • Jan 2016 - May 2016

      Tracked bills passing through the Arizona House and Senate; wrote bill amendment summaries; assembled bill fact sheets for meetings; contacted members of various departments to gather information for testimonies; researched the number of Supreme Court Justices within each state of the United States; maintained strict confidentiality at all times. Tracked bills passing through the Arizona House and Senate; wrote bill amendment summaries; assembled bill fact sheets for meetings; contacted members of various departments to gather information for testimonies; researched the number of Supreme Court Justices within each state of the United States; maintained strict confidentiality at all times.

Education

  • Arizona State University
    Master of Arts - MA, Criminal Justice
    2019 - 2020
  • Arizona State University
    Bachelor's degree, Political Science and Government
    2013 - 2017

Community

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