Hannah Palfrey

Studio Manager & Client Relations at Fuse London
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Location
London, England, United Kingdom, GB

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David Bell

I was Hannah’s line manager for two years at EA and worked with her in my team for a year before that. Hannah is a great asset for any business leader looking to strengthen their team and I’d love to work with her again in the future. Hannah was famous for delivering our retail projects, on time and within budget. The work was always to a very high standard and above expectation. She has great artistic flair but can also complement this with an ability to review the data and make sound commercial recommendations. Her stand out skills are organisation, planning and being able to lead her team and suppliers all backed up with a tenacious can-do attitude.

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Experience

    • United Kingdom
    • Musicians
    • 1 - 100 Employee
    • Studio Manager & Client Relations
      • Feb 2019 - Present

      Acting as the primary resource to the existing international client base in the Toy industry. Fostering and maintaining client relationships by consistently providing a high level of contact; via phone, email and coordinating face-to-face meetings. Ensuring assessment of each client’s business needs, and coordinating with internal departments to guarantee delivery is facilitated according to specifications. Managing project finance, creating estimates, purchase orders, invoices and liaising with internal and external departments to ensure deadlines are met, to specification, and within budget. Representing the company in various professional organizations and activities including conferences and meetings; communicated information from these activities to appropriate individuals within the company.Maintaining previous responsibilities of Studio and Client relations’ Manager while also supervising the operation and development of the administrative assistant.

    • United Kingdom
    • Entertainment Providers
    • 1 - 100 Employee
    • Marketing Project Manager
      • Dec 2016 - Nov 2018

      Responsible for the management and strategic direction of the Marketing Department, overseeing merchandising, campaign material production and in-store execution for a store base of 5000+. This covers 15 different retailers all with bespoke requirements. • Budget management across multiple retained agencies and suppliers. Responsible for annually reviewing supplier performance and negotiating contract terms and targets • Forecasting campaign spends and resources on an annual/quarterly basis, analyse and evaluate project performance post completion • Management of Internal Digital Design Department, overseeing the production of banner ads for online campaigns, and adhering to brand guidelines • Develop and implement field marketing strategies in partnership with retailers, suppliers, and stakeholders • ROI analysis and compliance management • Preparing and maintaining Project Tracking Documents• Managing project risks, including the development of contingency plans • Liaising with internal and external suppliers to ensure projects run set smoothly and delivered on time

    • Marketing Executive
      • Jun 2014 - Nov 2016

      • Managing the production of in-store POS; Briefing agencies, signing off and approving creative elements/assets for retailers and adhering to creative guidelines• Designing promotional materials and distributing sample packs• Digital management of promotional trailers for in-store and online use• Working with our merchandising team to co-ordinate and brief in-store setups for new release and retailer range changes • Provide support to the Retail Marketing Manager and Sales Team• Prepare literature for and support sales pitches• Provide ad hoc support to senior management • Daily management of marketing requests from retailers and key stakeholders

    • Account Management / Junior Design Executive (Intern)
      • Apr 2014 - Jun 2014

    • United Kingdom
    • Advertising Services
    • Retail Design Assistant
      • Oct 2013 - Jan 2014

      Assisting the 3D design team in a variety of roles; undertaking initial research and store visits, presenting findings and conclusions, assembling and dismantling showrooms and over seeing the installation of window schemes. Assisting the 3D design team in a variety of roles; undertaking initial research and store visits, presenting findings and conclusions, assembling and dismantling showrooms and over seeing the installation of window schemes.

    • United States
    • Apparel & Fashion
    • 700 & Above Employee
    • Visual Merchandising and Display Artist Intern
      • Sep 2013 - Oct 2013

      Working on a one-to-one basis with the in store Visual Merchandiser and Display Artist. Assisting with designing and creating in store graphics, styling mannequins and updating social media platforms. Working on a one-to-one basis with the in store Visual Merchandiser and Display Artist. Assisting with designing and creating in store graphics, styling mannequins and updating social media platforms.

Education

  • Cardiff School of Art and Design
    BA Contemporary Textile Practice, Artist/ Maker
    2009 - 2012
  • Weston College, University Campus
    Foundation Diploma, Art and Design; Fashion and textiles pathway
    2008 - 2009
  • Churchill Community School
    -

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