Experience

Office Concierge

• United Kingdom
• Facilities Services
• 100 - 200 Employee

• Receptionist

  • May 2022 - Present



Undherrated

• Content Creator

  • Oct 2019 - Present

  I have my own podcast called Undherrated, which I host and produce myself. I'm currently working hard to establish my show and provide entertainment from a journalistic perspective, primarily to a female audience. On Undherrated, I discuss music, film & television along with celebrity gossip and pop culture, with a specific focus on highlighting the women within these spaces. I currently edit and produce each episode myself as well as run the social media for the show. I have my own podcast called Undherrated, which I host and produce myself. I'm currently working hard to establish my show and provide entertainment from a journalistic perspective, primarily to a female audience. On Undherrated, I discuss music, film & television along with celebrity gossip and pop culture, with a specific focus on highlighting the women within these spaces. I currently edit and produce each episode myself as well as run the social media for the show.



Rapport Guest Services

• United Kingdom
• Hospitality
• 300 - 400 Employee

• Receptionist

  • Oct 2019 - Apr 2022



Mondrian Shoreditch

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Sales & Marketing Coordinator

  • Mar 2019 - Sep 2019



The Ned

• United Kingdom
• Hospitality
• 500 - 600 Employee

• Reservations Agent

  • Apr 2017 - Mar 2019

   Responsible for room bookings and restaurant reservations Maintaining real time inventory of vacancies, reservations and room assignments Responding to client queries over the phones and via email Addressing client complaints  Responsible for room bookings and restaurant reservations Maintaining real time inventory of vacancies, reservations and room assignments Responding to client queries over the phones and via email Addressing client complaints



Soho House & Co

• United Kingdom
• Hospitality
• 700 & Above Employee

• Customer Care Coordinator/Reservations Agent

  • Feb 2016 - Apr 2017

   Responsible for room and spa bookings for Cowshed and Soho House London Making telephone orders for Cowshed products for customers Maintaining real time inventory of vacancies, reservations and room assignments Responding to client queries over the phones and via email Addressing client complaints  Responsible for room and spa bookings for Cowshed and Soho House London Making telephone orders for Cowshed products for customers Maintaining real time inventory of vacancies, reservations and room assignments Responding to client queries over the phones and via email Addressing client complaints



INDEPENDENT MIND BODY SOUL LIMITED

• United Kingdom
• Personal Care Product Manufacturing

• Front Desk Agent

  • Jun 2015 - Aug 2015

   Supervised general running of the Spa  Responsible for opening and closing of the Spa Checked in clients for their scheduled appointments Maintained Inventory Handled POS Transactions Promoted sales of spa products  Supervised general running of the Spa  Responsible for opening and closing of the Spa Checked in clients for their scheduled appointments Maintained Inventory Handled POS Transactions Promoted sales of spa products



ELEMIS

• United Kingdom
• Cosmetics
• 400 - 500 Employee

• Customer Care Consultant

  • Mar 2014 - Jun 2015

   Solely responsible for Spas’ social media sites Handled Inbound sales calls Promoted spa appointments via outbound sales calls Dealt with clients’ complaints Maintained stock levels Handled POS Transactions Kept spa area presentable  Solely responsible for Spas’ social media sites Handled Inbound sales calls Promoted spa appointments via outbound sales calls Dealt with clients’ complaints Maintained stock levels Handled POS Transactions Kept spa area presentable



Mencap

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Fundraiser

  • Sep 2013 - Nov 2013

   Assisted with generating awareness and raising funds for the charity Collected pledges and funds from contributors  Assisted with generating awareness and raising funds for the charity Collected pledges and funds from contributors



London 2012 Olympic & Paralympic Games

• Security

  • Jun 2012 - Sep 2012

   Accompanied athletes to training and competition venues Verified athlete’s accreditation passes  Accompanied athletes to training and competition venues Verified athlete’s accreditation passes