Business Analyst and Continuous Improvement (CI) Manager

• Jun 2018 - Present

Marketing Assistant

• Jun 2017 - May 2018

Project Management Support

• Jul 2016 - Jun 2017

Impact Team Member

• Feb 2013 - Aug 2013

Working in Hollister allowed me to work in the retail industry and gain experience with handling stock, inventory, customer service and time management. The role included rotating through a variety of different jobs which gave me the opportunity to explore all areas of retail sales.

Front Desk Receptionist

• Jun 2012 - Aug 2013

I managed the front desk at Frogmore Leisure Centre and some of my roles included working with cash and credit cards, answering phone calls, working with the online database, assisting customers with any enquires they may have, filing documents and sending documents as well as working with software including all areas of Microsoft Office. Within this position I received training on dealing with customers and health and safety.

Administrative Assistant

• 2009 - 2013

This involved working with the company’s financial controller and sales and marketing manager to assist them with a wide range of administration activity. For example - receiving clients, taking telephone calls, liaising with engineers and project managers. This required me to have good communication skills and PC skills using Microsoft office, Word, Excel, Outlook.

Nursery Helper

• May 2011 - Aug 2011

This involved working within a team of carers to help young children between the ages of 3 months to 5 years old. It was necessary to interact with parents dropping off and collecting children, help staff perform basic teaching activities and to assist with meal times and play times.