Hannah Kay

SERVE HOUSTON Member & Outreach Coordinator at Volunteer Houston
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تكساس Houstin الولايات المتحدة

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • SERVE HOUSTON Member & Outreach Coordinator
      • ‏أغسطس 2022 - - الحالي

    • United States
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Assistant Manager
      • ‏يوليو 2021 - ‏أغسطس 2022

      - Promoted to a different store to develop new sales force and revitalize sales performance, including a 52% increase YTD on last year’s sales- Interview, hire and train new employees for success in all areas of business by authoring a training program and extensive denim certification program- Resident denim expert and top seller in all of Texas in 2021- Analyze sales data daily to execute all merchandising decisions and visual concepts- Reorganize entire back of house operations, implement daily replenishment strategies and oversee loss prevention compliance- Ensure employee compliance with company procedures and policies, organize and maintain personnel files and facilitate employee onboarding processes- Mentor employees through unpredictable customer situations and resolve conflicts between associates- Manage day-to-day schedules of 10 part time employees in order to provide efficient sales floor and back of house support

    • Assistant Manager
      • ‏فبراير 2020 - ‏يوليو 2021

    • Stylist
      • ‏يناير 2020 - ‏فبراير 2020

      - Establish memorable brand experience by adopting a client first attitude, developing product knowledge and being a brand ambassador- Help customers build their own style and confidence by supporting them in achieving their personal look- Routinely hit and exceed goaled SPH and key metrics, like UPT and ADS

    • Sales Associate
      • ‏أكتوبر 2019 - ‏ديسمبر 2019

      - Aid shoppers by helping them select merchandise, answering questions and resolving concerns

    • United Arab Emirates
    • Information Technology & Services
    • Retail Sales Specialist
      • ‏أبريل 2021 - ‏يوليو 2021

      - Support first time adventurers and seasoned pros find technical clothing suited for their next outdoor activity- Describe intended uses of soft goods and explain the operation, care and maintenance of merchandise- Maintain visual standards and stock product on the floor- Promote Co-op membership and explain REI’s unique business model - Support first time adventurers and seasoned pros find technical clothing suited for their next outdoor activity- Describe intended uses of soft goods and explain the operation, care and maintenance of merchandise- Maintain visual standards and stock product on the floor- Promote Co-op membership and explain REI’s unique business model

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Marketing Intern
      • ‏أغسطس 2018 - ‏مايو 2019

      - Created content and maintained daily social media posting schedules for event promotion, donor appeals, local advocacy campaigns, etc. to support the improvement and expansion of Austin’s parks, trails and green spaces- Updated website and web content and implemented website consistency procedures- Built online merchandise store to benefit APF's fundraising efforts- Cleaned and updated Google AdWords to comply with AdGrant policies- Planned food truck schedule and social promotion for Movies in the Park series

    • United States
    • Utilities
    • 700 & Above Employee
    • Advertising and Outreach Coordinator - Intern
      • ‏مايو 2018 - ‏أغسطس 2018

      - Assisted with the Summer Savings customer education and empowerment campaign by writing web, email and radio copy and various news articles to communicate energy saving tips and tricks and benefits of solar and wind energy- Implemented corporate branding initiative by creating series of training presentations and editing new branded PowerPoint template master- Crafted three month social media strategy for Summer Savings- Created comprehensive metrics reporting to include ad impressions for past years and ongoing efforts for comparison to improve ad buying decisions in the future

    • Environmental Services
    • 1 - 100 Employee
    • Communications Intern
      • ‏مارس 2018 - ‏أبريل 2018

      - Drafted and maintained Facebook paid promotion strategy that garnered 123,429 impressions- Used a budget of $12,000 on media buying & event marketing strategy- Designed and updated event website, app, and Facebook page - Drafted and maintained Facebook paid promotion strategy that garnered 123,429 impressions- Used a budget of $12,000 on media buying & event marketing strategy- Designed and updated event website, app, and Facebook page

    • Israel
    • Environmental Services
    • 1 - 100 Employee
    • Green Apprenticeship
      • ‏يونيو 2017 - ‏يوليو 2017

      - Study Abroad experience and practical training program in hands-on sustainable living in the Negev Desert- Earned a certificate in Permaculture Design by designing a new sports structure on the campus using permaculture techniques- Studied holistic community development, natural building methods, alternative technologies, organic farming techniques and sustainable design- Lived on a zero-waste, carbon neutral eco-village with ten people for four weeks - Study Abroad experience and practical training program in hands-on sustainable living in the Negev Desert- Earned a certificate in Permaculture Design by designing a new sports structure on the campus using permaculture techniques- Studied holistic community development, natural building methods, alternative technologies, organic farming techniques and sustainable design- Lived on a zero-waste, carbon neutral eco-village with ten people for four weeks

Education

  • The University of Texas at Austin
    Bachelor of Science - BS, Advertising
    2015 - 2019

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