Hannah Hutler-Boyd

Program Manager, Hidden Helpers at Elizabeth Dole Foundation
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Location
Raleigh-Durham-Chapel Hill Area

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Credentials

  • HR as a Business Partner
    LinkedIn
    Dec, 2022
    - Sep, 2024
  • Human Resources Foundations
    LinkedIn
    Dec, 2022
    - Sep, 2024
  • Introduction to Data Analytics
    SkillUp.com.pk
    Dec, 2022
    - Sep, 2024
  • People Analytics
    LinkedIn
    Dec, 2022
    - Sep, 2024

Experience

    • United States
    • Armed Forces
    • 1 - 100 Employee
    • Program Manager, Hidden Helpers
      • Feb 2022 - Present

      Responsible for supporting youth caregivers through identifying community resources and ensuring that schools, partner organizations, and the children themselves have what they need to thrive when a parent has been injured or ill. - Created a culture of support, equity, and transparent communication among internal and external stakeholders (EDF Leadership; NPOs; local and national government offices / local community members, etc.)- Cultivate strategic relationships on a national level with a diverse array of 70+ organization partners to achieve collective, compelling KPIs- Meet with community members and their children to properly assess needs by collecting quantitative and qualitative data, analyzing and identifying key themes, parsing out nuances, and developing meaningful solutions.- Ensuring action plans from cross-functional teams are developed and implemented around the attainment of desired and measurable outcomes and within budget expectations (i.e., collecting testimonials from participating children on the specific challenges they face)

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Chief Impact Officer
      • Aug 2019 - Feb 2022

      Promoted to oversee / own all HR processes and initiatives as well as manage risk, finance, and program implementation. Reported directly to the CEO and directly supervised a team. - Coached and supervised the program team in a way that honored their strengths. Cultivated growth opportunities and guided team’s efforts to elevate services. - Headed the redesign of the organization's $4M budget including overall development, rollout, and adoption - Created and implemented a new scalable hiring process ensuring equitable practices when recruiting- Led the development of new data collection and interpretation initiative (tools, KPIs, and evaluation process all built from scratch) to inform decisions and target emerging trends surrounding the needs of our clients.- Collaborated as an active member of the leadership team building cross-departmental strategies and led organizational growth through the evaluation of collected data- Partnered with cross-departmental hiring managers in order to create and maintain job descriptions - Developed new policies to create a more equitable environment. Updated organization’s employment handbook.- Recruited, organized, and supervised advisory and volunteer committees (e.g., Program / Research Advisory) - Managed internal and external communications involving website design/copy, created video / written stakeholder materials, and disseminated critical information through all levels of the organization.

    • Director of Program Management
      • Jun 2016 - Aug 2019

      - Spearheaded the development and evolution of 3-day-long trainings for adult learners (contractors). Supported cohorts up to 23 contractors and managed $3M program budget. - Led onboarding process for all new hires (3-4 people per year)- Implemented processes that drove survey engagement rates up 30% to an overall completion rate of 65%- Advanced modernization and migrated technology systems from multiple sources into the organization’s first, single source of truth database- Oversaw partner performance appraisal process, navigated challenge points, and provided recommendations- Completed monthly and annual reviews of expenditures to ensure accurate accounting - Created score sheet and developed risk assessments for program sites in order to identify specific risks across the safety and culture of sites.

    • Program Coordinator
      • Feb 2014 - Aug 2016

      - Build youth-focused programs from scratch, serving more than 3000 children across the nation through summer camp programs. - Drove risk management for programs including contract development, incident management, and crisis planning- Collaboratively built national summer camp program to meet the peer connection needs of military kids by incorporating participant, contractor, and subject matter experts through the process- Provided customer support via email and phone communications - Ensured work was data-driven, aligned with logic, had clear growth plans with projected budget implications- Managed all sensitive participant records in accordance with organization, state, and federal policies- Created quantitative and qualitative measures to track program outputs, outcomes, and impact - Onboarded a university research partner to provide third-party, unbiased data evaluation

    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Program Director
      • May 2012 - Feb 2014

      - Oversaw day to day operations of the facility including curriculum development, staff supervision, and program management- Determined and built a holistic staffing plan oriented to fulfill the programs needs - Oversaw talent acquisition and retention efforts across multiple departments - Recruited, onboarded and supervised a seasonal staff team of 75+ personnel and 6 direct reports - Worked collaboratively within the team identify areas of funding need, wrote copy, and provided impact reports to - Produced monthly forecasts of spending and supported financial planning - Delivered projects on time and within budget scope

    • Head Baker
      • Sep 2011 - May 2012

      • Formulate baked goods from scratch in concise time restraints• Supervise the production level of the café from staff management to implementing new recipes • Formulate baked goods from scratch in concise time restraints• Supervise the production level of the café from staff management to implementing new recipes

    • Weekend Host
      • Sep 2009 - May 2012

      • Provide accommodations and cordiality for off-season groups and conferences• Facilitate communication between various program areas and regularly check in with groups• Meet the needs for personnel and guests on-site

    • Cook
      • Sep 2004 - May 2012

      • Supervise food service production under the direction of the food service manager• Manage and evaluate summer kitchen staff• Preparing meals in compliance with state regulations and ACA standards• Maintaining a clean and healthy work environment• Planning and executing menus for guests with dietary needs

    • Summer Camp Coordinator
      • May 2010 - Aug 2010

      • Plan and facilitate counselor training and evaluate staff performance• Coordinate weekly schedules for counseling staff in cooperation with other program areas• Developing and implementing new programs in conjunction with leadership team• Plan and schedule daily activities for campers• Build sense of community within the summer staff• Plan and organize evening worship

    • Program Coordinator
      • May 2009 - Aug 2009

      • Work in conjunction with camp directors and program staff to present a welcoming environment for campers and staff• Assemble all aspects of summer program schedule to ensure smooth delivery for multiple groups• Contact group leaders and assist in planning special events, requested services and setupprograms for events and guest groups• Maintain and update program supplies inventory

Education

  • University of South Florida
    Certificate, Inclusive and Ethical Leadership
    2021 - 2022
  • Duke University
    Certificate, Nonprofit Management
    2017 - 2020
  • Touro University Nevada
    Master's Degree, Camp Leadership & Administration
    2014 - 2016
  • University of Wisconsin-Stevens Point
    Bachelor's Degree, Youth Programming & Camp Management
    2008 - 2012

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