Hannah Grove

Area Manager at StripWaxBar
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Location
London, England, United Kingdom, UK

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Experience

    • United Kingdom
    • Consumer Services
    • 1 - 100 Employee
    • Area Manager
      • Jul 2019 - Present
    • United Kingdom
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Management Staff
      • Apr 2018 - Jul 2019
    • United States
    • Business Manager
      • Nov 2015 - Jul 2019

      • Analyse commercial and category aspects of the business to highlight opportunity. • Working to grow and increase sales through training and development of team. • Planning events and participating in them. • Managing staff budgets, completing timesheets, submitting payroll and daily administration. • Communicated a clear strategy, held monthly meetings and communicated daily, weekly and monthly with my assistant manager . Managing the nail bar and helping the customers and ensuring everyone gets a service and doesn't get turned away. Show less

    • United States
    • Cosmetics
    • 300 - 400 Employee
    • Boutique Manager
      • Sep 2016 - Apr 2018
    • United States
    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Assistant Manager
      • Jul 2010 - Nov 2015

      • Sales & Targets- Allocating individual team targets from store target, daily updates on individual targets, weekly updates on store target and weekly Target, planning ahead to achieve targets, planning events to bring incremental money to achieve above given targets • Team management - managing a boutique of 4-10 beauty advisers and 2-3 beauty therapists on a daily bases, Coaching and developing their skills to grow within the company, training them in new products and new ways of selling, observing them on shop floor to insure they are giving all customers 100% customer service. • Stock control - quarterly stock takes, manual stock order for event and monthly replenishment, manual supplies orders for beauty therapist on a monthly replenishment, manual testing of stock for shop floor use • Rota’s- monthly Rota’s completed 1 month in advance, managing Annual leave, covering shop floor and body room for client management and services. • Product promotion- Participation in advertising virtual store videos for Benefit Cosmetics. • Organising Events. For instance: make up master classes, hen party’s and corporate events, in store and external. Role included, networking to gain clients and partners. Building the offer, including promotions, budgeting and discounting. Hosting, staffing, organising and participating in the event. • Managing a team of 30 people and Accounting. • Staff recruitment and retention • This boutique is the global flagship, with an in house a champagne bar facility. Show less

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