Experience

Snug

• United Kingdom
• Retail
• 1 - 100 Employee

• Social Customer Service Executive

  • avr. 2021 - - aujourd’hui



Green Network UK Plc

• United Kingdom
• Utilities
• 1 - 100 Employee

• Social Media Assistant

  • févr. 2020 - avr. 2021

  At Green Network Energy, I work on the Social Media Team where I deal with customer queries over Social Media platforms. I have worked on Facebook, Twitter, Trustpilot, Google and App reviews.My role at Green Network Energy also includes back office tasks such as metering, billing and disputes.I also have experience working with Junifer and Salesforce. At Green Network Energy, I work on the Social Media Team where I deal with customer queries over Social Media platforms. I have worked on Facebook, Twitter, Trustpilot, Google and App reviews.My role at Green Network Energy also includes back office tasks such as metering, billing and disputes.I also have experience working with Junifer and Salesforce.



TOTO ENERGY LTD.

• United Kingdom
• Utilities
• 1 - 100 Employee

• Digital Community Advisor

  • juin 2019 - janv. 2020

  At TOTO Energy I work on the digital community team where I deal with a wide range of different queries. These can be on different platforms such as Facebook, Twitter, Trustpilot and Emails. At TOTO Energy I work on the digital community team where I deal with a wide range of different queries. These can be on different platforms such as Facebook, Twitter, Trustpilot and Emails.



3D Recruit Education (part of 3D Recruit)

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Learning Support Assistant

  • avr. 2019 - juin 2019



Sheddingdean Primary School

• Music Coordinator and Learning Support Assistant

  • sept. 2018 - déc. 2018

  During my time at Sheddingdean, my role as a Learning Support Co-ordination involved supporting children between the ages of 4-11. This was occasionally in a classroom setting and sometimes I would work with them in one to one scenarios or in small groups. As a Music Co-ordinator, my tasks involved managing the school choir as an extra-curricular activity - and I would be in charge of organising music assemblies. I also taught music lessons to different year groups as part of their curriculum - for example, I demonstrated how to use different percussion instruments and singing techniques.



Iceland Foods

• United Kingdom
• Retail
• 700 & Above Employee

• Customer Service Assistant

  • nov. 2016 - avr. 2017

  At Iceland, I worked in various departments such as on the till, on the shop floor (stock control) and as a cleaner. I thoroughly developed my customer service skills whilst working here and improved my ability to work under pressure, as part of a team and also frequently acted as a leader to my colleagues. I worked here full time and I had to leave due to college commitments. At Iceland, I worked in various departments such as on the till, on the shop floor (stock control) and as a cleaner. I thoroughly developed my customer service skills whilst working here and improved my ability to work under pressure, as part of a team and also frequently acted as a leader to my colleagues. I worked here full time and I had to leave due to college commitments.