Senior Event Experience Manager

• Jan 2023 - Present

Catering Sales Manager

• Jul 2021 - Dec 2022

Catering Sales Manager at The Dupont Circle Hotel in Washington DC. · Selling and servicing corporate and social events of up to two-hundred guests, detailing banquet event orders and leading the meetings, upselling packages and products to clients, completing site visits and entertaining clients, prospecting, organizing tastings, detailing client events with diagrams, timelines and day-of event coordination. · Actualized $274,584 in food and beverage revenue this year, out of a combined departmental goal of $345,882, completing 103% of my personal goal of $265,521, and $51,009 in room rental out of a combined goal of $57,400, completing 110% of my personal goal of $46,050.00 since January 2022. · Initiated and created the holiday catering menu packages for 2022. · Created SMART plans and goals relative to budget numbers, exceeded budget goals, exceeded site inspection goals with clients with three per week on average. Show less

Food and Beverage Manager

• Jun 2020 - May 2021

- Oversaw room service operations and helped to open back up the lounge and bar outlet during the coronavirus pandemic - Assisted in banquets with small events and set up - Helped the team get adjusted to new coronavirus cleaning policies and procedures - Oversaw room service operations and helped to open back up the lounge and bar outlet during the coronavirus pandemic - Assisted in banquets with small events and set up - Helped the team get adjusted to new coronavirus cleaning policies and procedures

Executive Meeting Manager

• Mar 2020 - Apr 2020

Diplomatic Sales and Business Travel Coordinator

• Jan 2020 - Mar 2020

-Aided the Director of Diplomatic sales with embassy contracts, visits and events for clients- Created a new welcome letter for incoming guests for diplomatic business-Formed a marketing tool based on embassy visits in the United States in the past, to capture new business at the hotel -Assisted the Director of Business Travel form relationships with clients, upsell rooms and experiences.-Created promotions for tour travel for Spring 2020

INSPIRE: Leadership Development Program

• Jun 2018 - Dec 2019

-Create Purchase Orders for both housekeeping and front office-Track invoices and code them into accounts -Formulate bi-weekly payroll for 62 employees-Help manage 62 room attendants, house men, supervisors, laundry staff and Royal Services -Provide VIP inspections in guest rooms-Assist with running the housekeeping office by answering guest requests, room attendant requests and making sure rooms are cleaned in a timely manner

Event Services Intern

• Jun 2017 - Aug 2017

Rotational internship through all departments in the hotel for the first week. Represented sales department as presenter of daily events details to General Manager and other department directors at daily hotel-wide morning meetings. Reported back to sales team from same meeting. Edited and calculated prices for the 2018-19 group tour contracts. Scheduled site appointments at competing properties and created SWOT analysis to share with sales team. Inspected guest rooms and event space prior to client's arrival. Created accounts, bookings and BEOs through Hilton's Delphi software. Show less

Front Office Property Intern

• Jun 2016 - Aug 2016

Front Desk Agent

• May 2014 - May 2015