Experience

Breakout Waikiki

• United States
• Entertainment Providers
• 1 - 100 Employee

• Game Guide

  • Nov 2022 - Present

  Memorized games and rules to facilitate positive entertainment experience.Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.Operated point of sale terminal to complete customer transactions.Communicated proactively with guests to troubleshoot problems and provide guidance.Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.Delivered information and details of interest about facility to visitors.Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.



Hawaiian Humane Society

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Adoptions Representative

  • May 2022 - Aug 2022

  Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.Assisted public in claiming lost animals by checking license tags and posting notices on community websites.Assessed animal behavior to create online and paper profiles for potential adopters.Provided humane care of domestic and wild animals.Observed and monitored over 50+ animals for signs of illness or injury to report symptoms and overall animal health to supervisor.Contributed to client retention by consistently providing outstanding customer service to both clients and pets.Kept cages, kennels, play yards and grooming areas neat and clean.



University of Hawaii at Manoa

• United States
• Higher Education
• 700 & Above Employee

• Front Desk Assistant

  • Jul 2021 - Jun 2022

  Delivered top-notch administrative support to office staff, promoting excellence in office operations.Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.Used internal software to process reservations, check-ins and check-outs.Answered customer telephone calls promptly and appropriately handled needs.Received, screened and routed incoming calls.Oversaw fast-paced front desk operations and guests' needs at busy facility.Welcomed each new arrival pleasantly and confirmed reservations and identification.Developed marketing content such as blogs, promotional materials and advertisements for social media.Increased customer engagement through social media.Illustrated webpage design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.

• Disability Access Services Assistant

  • Sep 2020 - Dec 2021

  Verified details to deliver clear, comprehensive and accurate notes.Delivered notes quickly to help students stay on top of class demands.



Deep-Sea Fish Ecology Lab

• Research Assistant

  • Sep 2021 - Oct 2021

  Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.Maintained and calibrated various types of lab equipment.Recorded experimental findings in laboratory notebook to analyze and interpret experimental findings.Worked both independently and collaboratively in fast-paced laboratory environment.Worked with principal investigators to coordinate qualitative research. Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.Maintained and calibrated various types of lab equipment.Recorded experimental findings in laboratory notebook to analyze and interpret experimental findings.Worked both independently and collaboratively in fast-paced laboratory environment.Worked with principal investigators to coordinate qualitative research.



UH Health and Stranding Lab

• Research Intern

  • Jun 2021 - Aug 2021

  Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.Prepared tables, graphs and fact sheets to summarize research results.Allocated and managed laboratory space and resources.Verified accuracy and validity of data entered in databases to correct errors.Assisted with preparing project-related reports, presentations and manuscripts.Monitored company inventory to keep stock levels and databases updated.Developed team communications and information for meetings.Carried out day-to-day duties accurately and efficiently.Assisted various projects, including but not limited to stranding response, necropsy assistance, baleen drilling, blubber histology, subsampling old necropsy specimens, DNA extraction, freezer organization, stomach contents sorting, and marine debris sorting.Completed an abstract and presentation for the 2021 UROP SURE Symposium, which was related specifically to blubber histology work on humpback whales.