Experience

Linco Care

• United Kingdom
• Cosmetics
• 1 - 100 Employee

• PR & Social Media Executive

  • Jun 2023 - Present



BL@CKBOX

• A&R, Content Producer and Social Media

  • Jun 2020 - Present

  Created music content in three countries (UK, NZ, AU) Independently directed two freestyle series' International A&R and talent scouting Organised artist events and shoots Ran various social media outlets Created music content in three countries (UK, NZ, AU) Independently directed two freestyle series' International A&R and talent scouting Organised artist events and shoots Ran various social media outlets



PETE BEACHILL MUSIC LIMITED

• United Kingdom
• Musicians

• Operations Manager

  • Jun 2017 - Present

  Bookings for artists across the UK Running and developing databases used for bookings Planning and attending private events Managing Social media Creating and operating website Payment of artists Invoicing venues Bookings for artists across the UK Running and developing databases used for bookings Planning and attending private events Managing Social media Creating and operating website Payment of artists Invoicing venues



Culture Kings

• Australia
• Retail Apparel and Fashion
• 200 - 300 Employee

• Social Media Manager

  • May 2022 - May 2023

  Create daily content for social media (Instagram 1.4m) Lead in store team in content creation Assess engagement and interaction of content to streamline strategies Use variety of different digital strategies to advertise and promote new products, sales and in-store appearances. Create daily content for social media (Instagram 1.4m) Lead in store team in content creation Assess engagement and interaction of content to streamline strategies Use variety of different digital strategies to advertise and promote new products, sales and in-store appearances.



Miele New Zealand

• New Zealand
• Retail
• 1 - 100 Employee

• Sales Consultant

  • Feb 2022 - May 2022

  Learnt a high level of product knowledge across a vast range of appliances Consulted with customers a range of benefits of shopping with the company brand Operated software to make sales, order maintenance, log services and track orders Learnt a high level of product knowledge across a vast range of appliances Consulted with customers a range of benefits of shopping with the company brand Operated software to make sales, order maintenance, log services and track orders



Mishmosh

• Wellington, New Zealand

• Waitress

  • Sep 2021 - Feb 2022



JD Sports Fashion

• United Kingdom
• Retail
• 700 & Above Employee

• JD Sports Customer Care Call Handler

  • Jun 2021 - Sep 2021

  Efficiently handled complex customer queries such as missing orders and faulty products, whilst exceeding time targets Excellent Organisational Skills Professionally dealt with complaints to return customer satisfaction and maintain customer loyalty Navigated many complex retail systems Marketing Customer Awareness Coordinated with brand partners such as Nike, Adidas and Under Armour Efficiently handled complex customer queries such as missing orders and faulty products, whilst exceeding time targets Excellent Organisational Skills Professionally dealt with complaints to return customer satisfaction and maintain customer loyalty Navigated many complex retail systems Marketing Customer Awareness Coordinated with brand partners such as Nike, Adidas and Under Armour



Urban Outfitters

• United States
• Apparel & Fashion
• 700 & Above Employee

• Sales Assistant

  • Apr 2019 - Aug 2021

  Communicated with customers to promote products Kept up to date on new products and promotions Adapted to new job roles and adhered to changing policies Tillwork Merchandising Customer service on shop floor Loss prevention PPS Organising stock from deliveries Back stocking and restocking products Organising stock relating to sale patterns Online orders - placing and tracking Immediately addressed customer concerns, questions and needs professionally Communicated with customers to promote products Kept up to date on new products and promotions Adapted to new job roles and adhered to changing policies Tillwork Merchandising Customer service on shop floor Loss prevention PPS Organising stock from deliveries Back stocking and restocking products Organising stock relating to sale patterns Online orders - placing and tracking Immediately addressed customer concerns, questions and needs professionally



MotivisionUK

• A&R

  • Jul 2019 - Jul 2021

  Artist Management Public Relations Digital Marketing Social Media Management Blogging Artist Management Public Relations Digital Marketing Social Media Management Blogging



UNCVRD

• Media Production

• Freelance Writer

  • Jun 2019 - Jun 2021

  Public Relations Digital Marketing Social Media Management Various forms of Journalism- Blogging, Radio, Video Event Planning Articles relating to social issues Public Relations Digital Marketing Social Media Management Various forms of Journalism- Blogging, Radio, Video Event Planning Articles relating to social issues



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Assistant

  • Aug 2017 - Sep 2019

  IT Skills Professionally addressed customer concerns, questions and needs Use of technology Cash handling Online orders Stock rotation Organising deliveries Till work IT Skills Professionally addressed customer concerns, questions and needs Use of technology Cash handling Online orders Stock rotation Organising deliveries Till work



Needles Eye Cafe

• Food & Beverages
• 1 - 100 Employee

• Waitress

  • Jun 2014 - Jul 2017

  Performed a high level of customer service Helped train new members of staff Addressed concerns immediately Cash handling Till work Food preparation Trained new staff members Performed a high level of customer service Helped train new members of staff Addressed concerns immediately Cash handling Till work Food preparation Trained new staff members