Recruitment Manager

• Nov 2022 - Present

Executive Assistant

• Jan 2022 - Nov 2022

Client Service Associate

• Jul 2020 - Jan 2022

Event Coordinator & Director of Sales

• Jan 2019 - Jul 2020

Coordinate all BEO needs with front and back of house management to ensure flawless execution of all events to cultivate relationships with current clients and increase referrals. Successfully oversee all in-person and streamed events for the company while ensuring all aspects of event management and production. Coordinate and monitor event timelines while ensuring completion within agreed upon deadlines. Manage social media planning for execution of marketing strategies and community engagement. Conduct full post event evaluations to include metrics, lessons learned and future recommendations for improvement. Coordinate small, medium to large size events in: concept ideation, assisting with proposals, working with clients, vendors, budgets, schedules, floor plans and assisting on-site at events. Demonstrate attention to detail, organizational strengths and advanced skills in negotiations and cost-cutting strategies to deliver events that consistently exceeded client expectations. Focused advertising and marketing toward specific target audiences to increase brand awareness and influence consumer behavior through email, social media, and phone communication. Utilized Facebook Pixels and other analytic software to track consumer data to better market to our target audience

Wine Director

• May 2016 - Jul 2020

General Manager

• Aug 2015 - Jan 2019

Leveraged exceptional leadership and staff development skills to effectively improve overall operations including quality controls, employee morale and overall profitability. Fostered lucrative yet collaborative relationships with wine makers, distribution companies, and chefs to market monthly wine dinners. Implemented quality training programs with a dedication to increasing overall service standards with a focus on valuing employee contribution. Resulted in raised review scores, improved online reputation, and 3% reduction in front of house labor cost. Utilized administrative capabilities while conducting weekly payroll, balancing invoices, and wrote schedule for 40+ employees. Lead weekly meetings with executive leadership to identify opportunities for improvement, establish goals, and hold staff accountable. Directed HR operations, including strategic workforce planning, goal cascading, performance management, staffing and benefits administration.

Assisant General Manager

• Jan 2014 - Jun 2015

Scheduled and directed staff in daily work assignments to maximize productivity.Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Regularly updated computer systems with new pricing and daily food specials.Kept a running inventory of all bar supplies to ensure timely ordering Scheduled and directed staff in daily work assignments to maximize productivity.Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Regularly updated computer systems with new pricing and daily food specials.Kept a running inventory of all bar supplies to ensure timely ordering