Hannah Chapman
General Manager at Fairview Hotels- Claim this Profile
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Topline Score
Bio
Jon Boys
As the CEO of a business coaching, training and VA support company I expect high levels of customer service from my suppliers. I cannot recommend Hannah and her team highly enough. I use the IBIS restaurant regularly for client meetings. The service as always excellent and nothing is too much trouble. Most important of all is that everyone at IBIS is genuinely happy to be working in Hannah's team. You can both see it and feel it from the moment you enter reception. An example of service excellence. Go try if for yourself and see.
Steve Suckling
Hannah was a really loyal, hardworking and capable colleague.
Jon Boys
As the CEO of a business coaching, training and VA support company I expect high levels of customer service from my suppliers. I cannot recommend Hannah and her team highly enough. I use the IBIS restaurant regularly for client meetings. The service as always excellent and nothing is too much trouble. Most important of all is that everyone at IBIS is genuinely happy to be working in Hannah's team. You can both see it and feel it from the moment you enter reception. An example of service excellence. Go try if for yourself and see.
Steve Suckling
Hannah was a really loyal, hardworking and capable colleague.
Jon Boys
As the CEO of a business coaching, training and VA support company I expect high levels of customer service from my suppliers. I cannot recommend Hannah and her team highly enough. I use the IBIS restaurant regularly for client meetings. The service as always excellent and nothing is too much trouble. Most important of all is that everyone at IBIS is genuinely happy to be working in Hannah's team. You can both see it and feel it from the moment you enter reception. An example of service excellence. Go try if for yourself and see.
Steve Suckling
Hannah was a really loyal, hardworking and capable colleague.
Jon Boys
As the CEO of a business coaching, training and VA support company I expect high levels of customer service from my suppliers. I cannot recommend Hannah and her team highly enough. I use the IBIS restaurant regularly for client meetings. The service as always excellent and nothing is too much trouble. Most important of all is that everyone at IBIS is genuinely happy to be working in Hannah's team. You can both see it and feel it from the moment you enter reception. An example of service excellence. Go try if for yourself and see.
Steve Suckling
Hannah was a really loyal, hardworking and capable colleague.
Experience
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Fairview Hotels
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United Kingdom
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Hospitality
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1 - 100 Employee
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General Manager
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Oct 2015 - Present
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The Hangar Hotel - David Lloyds
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Hatfield
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Hotel Operations Manager
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Nov 2014 - Sep 2015
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IBIS Hotel Stevenage
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Stevenage, United Kingdom
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Hotel Manager
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Jan 2014 - Nov 2014
This new role I have developed into is an outstanding achievement and has been based on my hard work and the performance I have delivered consistantly to the company. I will now take full responsibility for the day to day running and financials of the hotel maximizing profits and ensuring delivery of budgets given. I am very excited to take this role and further develope my career. This new role I have developed into is an outstanding achievement and has been based on my hard work and the performance I have delivered consistantly to the company. I will now take full responsibility for the day to day running and financials of the hotel maximizing profits and ensuring delivery of budgets given. I am very excited to take this role and further develope my career.
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IBIS
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Stevenage, United Kingdom
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Deputy Manager
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Oct 2012 - Jan 2014
My position in this hotel in Stevenage is dealing with the day to day running of the hotel and restuarant. I am responsible for actively seeking sales opportunities and maximizing profits. My responsibilities also include the managing of all hotel operations with support of colleagues. My position in this hotel in Stevenage is dealing with the day to day running of the hotel and restuarant. I am responsible for actively seeking sales opportunities and maximizing profits. My responsibilities also include the managing of all hotel operations with support of colleagues.
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Holiday Inn Express
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United States
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Hospitality
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700 & Above Employee
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Guest Services Manager
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Aug 2008 - Sep 2012
My responsibilities include the day to day running of the hotel, ensuring I had all the details of the days business. To promote and sell hotel bedrooms and meeting rooms, maximizing hotel revenue. Staff training and development, purchase and sales ledger. I also was the Energy champion promoting energy awareness throughout the hotel and achieving a silver sustainability award. My responsibilities include the day to day running of the hotel, ensuring I had all the details of the days business. To promote and sell hotel bedrooms and meeting rooms, maximizing hotel revenue. Staff training and development, purchase and sales ledger. I also was the Energy champion promoting energy awareness throughout the hotel and achieving a silver sustainability award.
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Sales Executive
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Nov 2007 - May 2008
My role was to contact businesses to gather information on there posting solutions, I would use the information to then sell them a product that would benefit their business. My role was to contact businesses to gather information on there posting solutions, I would use the information to then sell them a product that would benefit their business.
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Education
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2001 - 2007
The Barclay
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1998 - 2000
Fairlands Primary
Community
