Experience

Tughans LLP

• United Kingdom
• Law Practice
• 1 - 100 Employee

• Paralegal

  • Jul 2022 - Present



Department of Justice Northern Ireland

• Belfast, Northern Ireland, United Kingdom

• Placement Student at Legal Services (Litigation Team)

  • Sep 2020 - Sep 2021

  My role consisted of the following on a daily basis; Preparing and delivering highly sensitive Court Bundles in wide variety of criminal matters. Reviewing negligence cases regarding accidents and recommending next steps. Answering a variety of Legal queries on behalf of the my employer. I worked closely alongside the Coroner’s Office Northern Ireland, redacting sensitive material. Phone correspondence with multiple government agencies. This included attending court on behalf of my employer. Writing guidance on practical implications of new legislation. Preparing legal documents, such as Briefs to Counsel, Memorandum of Appearance, List of Documents, Notice for Further and Better Particulars. Maintaining a clearly organised file room and auditing files. Reviewing complex criminal cases and advising the legal advisors on the next steps that must be taken. Minute taking for a variety of Senior Level Management Meetings. I completed a number of large pieces of research for the Department of Justice. I worked within a team of five solicitors and one barrister and directly assisted each of them with their caseload. Managing my time and prioriting tasks to enable each case to be updated and all enquiries answered urgently, was paramount to success in this role. I was expected to account for every hour of my working week and present this to the Director of Legal each week, along with a clear report on my caseload. This weekly conference call was also vital in problem solving, particularly for high profile/high value cases, and I was expected to have a clear and concise knowledge of the cases discussed and the relevant legislation. Due to the pandemic, my working week consisted of both remote and office work. I had to be self-motivated as often I was the only member of the Litigation Team in the office. This also meant that I had to be flexible to pick up urgent work if it was needed. Show less



EDINBURGH WOOLLEN MILL LIMITED (THE)

• United Kingdom
• Retail
• 1 - 100 Employee

• Retail Supervisor

  • Sep 2019 - Feb 2020

  My role includes cash handling, key holder duties, orders, invoices and staff management. I am responsible for the maintenance of customer service and the organisation of staffing. Reason for leaving: Redundancy due to Covid-19 My role includes cash handling, key holder duties, orders, invoices and staff management. I am responsible for the maintenance of customer service and the organisation of staffing. Reason for leaving: Redundancy due to Covid-19



Translink

• United Kingdom
• Transportation/Trucking/Railroad
• 500 - 600 Employee

• Customer Service Agent

  • Jun 2019 - Sep 2019

  My role with Translink is customer centric and relies heavily on my use of communication and problem solving skills. I am responsible for the investigation of incidents on Metro and Glider services and communication of solutions to passengers. I deal with both complaints and compliments from customers on a daily basis. My role with Translink is customer centric and relies heavily on my use of communication and problem solving skills. I am responsible for the investigation of incidents on Metro and Glider services and communication of solutions to passengers. I deal with both complaints and compliments from customers on a daily basis.



Christians Against Poverty

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Supporter Relations

  • Nov 2014 - Jan 2016

  Christian’s Against Poverty is a charity based in Bradford that offers debt management support. I began working with Christian’s Against Poverty in their Evening Call Team and as Administrative Support to the Key Supporters Team. The Key Supporters Team are responsible for raising funds for the charity through a number for Fundraising Dinners held all over the UK. Within my role I was responsible for booking appointments, maintaining schedules and calendars, organising fundraising events, receiving inbound calls. I was then promoted to a permanent role in the Supporter Phone Team where I worked in a sales role and was responsible for acquiring new and increased support for the charity. Alongside this role, I acted as an interim Personal Assistant to the Manager of the Communications Team and was responsible for booking his meetings and responding to his correspondence. Show less