Hannah Byl

Service Manager at VDK Group Inc.
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Contact Information
Location
Woodstock, Ontario, Canada, CA

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Bio

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Experience

    • Canada
    • Construction
    • 1 - 100 Employee
    • Service Manager
      • Apr 2023 - Present

    • Receptionist
      • Nov 2021 - Apr 2023

      As a receptionist, I answer all incoming phone calls, greet all customers and contractors who come into our showroom, and complete a variety of other tasks as required. This includes: -Planning and scheduling site visits for customers looking to replace their windows, doors, and garage doors-Running all social media platforms for the company, and planning company events

    • Manufacturing
    • 1 - 100 Employee
    • Summer Intern
      • Apr 2021 - Aug 2021

      This was a co-operative education opportunity through Fanshawe College in the Office Administration- Executive program in the summer semester of 2021. Duties included the following: - Accurately invoicing orders and ensuring the accuracy of the invoice itself - Entering customer orders efficiently into the correct software to make sure they were shipped promptly - Answering calls and taking messages in the customer service department while being polite and maintaining good customer relations in a professional manner - Submitting purchase orders into the correct software to ensure we had the right parts in time to build what was on the current schedule - Reviewing job applications and bringing applicants in for interviews for the assembly line department, metal fabrication department, paint department, customer service department, and shipping/receiving department job postings - Performing interviews with and without others leading the interview so as to give me experience in hiring and interviewing - Posting all freight charges to the accounting software as well as other purchases to accounts payable (AP) - Filing with the intent to make sure the files are findable again Show less

    • Canada
    • 1 - 100 Employee
    • Assembly Line Worker
      • Apr 2019 - Apr 2021

      This role included the following: - Operating hand tools such as electric drills and pull setters - Operating and becoming comfortable with pump trucks - Learning and becoming proficient in all five stations on the assembly line to assemble different varieties of central vacuum cleaners - Training new employees to adequately do the job at hand Skills utilized/grown through this role: - Attention to detail: Making sure the correct part numbers were being used in the current unit that was being built - Accuracy: Double checking counts to ensure the current build schedule was being followed to the number - Teamwork: Working with others towards the same goal of getting more units assembled in a day and improving relations by treating coworkers with respect and kindness Show less

    • Landscaper
      • May 2020 - Nov 2020

      In this seasonal occupation, I worked along side the owner of the company who paid attention to making sure I understood the job and what needed to be done. This job included the following: - Accurately edging gardens - Thoroughly weeding entire properties - Cutting grass quickly and completely - Adding approximately 1-8 yards of mulch to gardens on a regular basis - Operating a weed eater/trimmer precisely and for hours at a time - Operating leaf blowers, hedge trimmers, and rototillers - Working directly under my supervisor/boss with no conflict or disagreements and occasionally working with only one coworker, without supervision, using the training we had both received prior I learned to quickly assess a property upon arrival and began to understand what needed to be done, in what order, and to what caliber of perfection. Show less

    • Canada
    • Restaurants
    • Food Server
      • Mar 2015 - Oct 2018

      Provided excellent customer service, rung customers through on the cash register, and prepared food items promptly. Provided excellent customer service, rung customers through on the cash register, and prepared food items promptly.

Education

  • Fanshawe College
    Office Administration - Executive, Information Technology
    2020 - 2022

Community

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