Experience

Mercedes-Benz of Laguna Niguel

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• BDC Coordinator

  • Oct 2020 - Present

  •Driving traffic for the service department by setting appointments for prospective customers. •Schedule appointments for new customers and help the service manager bring in new clients. •Following up on customer visits to ensure customer satisfaction. •Driving traffic for the service department by setting appointments for prospective customers. •Schedule appointments for new customers and help the service manager bring in new clients. •Following up on customer visits to ensure customer satisfaction.



First Class Millennial

• Irvine, California, United States

• Sales and Marketing Manager

  • Jun 2020 - Oct 2020

  •Completed in store marketing campaigns for our clients, focusing on face to face marketing, sales, and promotional events •Interact with customers and provide customer service daily in a formal and interpersonal way to build long lasting relationships for the company •Accurately qualified and informed each potential new customers of how our products and services work •Completed in store marketing campaigns for our clients, focusing on face to face marketing, sales, and promotional events •Interact with customers and provide customer service daily in a formal and interpersonal way to build long lasting relationships for the company •Accurately qualified and informed each potential new customers of how our products and services work



Herrin-Gear Toyota

• United States
• Retail
• 1 - 100 Employee

• Business Development Center Representative

  • Sep 2018 - Apr 2020

  •Met my daily service booking goal 20-50 a day. •Booked service appointments for customers when vehicle parts arrived along if there were open recalls. •Took and made outbound phone calls to promote service and promotion to grow service department clientele. •Met my daily service booking goal 20-50 a day. •Booked service appointments for customers when vehicle parts arrived along if there were open recalls. •Took and made outbound phone calls to promote service and promotion to grow service department clientele.